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Acrobat Web

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Acrobat Web

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21 results found

  1. Google cloud permission to watch over

    3 votes

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    0 comments  ·  Share files  ·  Admin →
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  2. Comments are very small and hard to read at default. Need to be able to increase the point size of comments. Current workaround is to download to desktop, defeating the purpose of sharing and collaboration.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hi Lee Dean,

    Thank you for your feedback. We apologize for any inconvenience you may have experienced with Acrobat Web. When you mentioned that comments are very small, could you please clarify whether you are referring to the "Sticky Note" icon present on the document or the comments displayed in the right-hand panel (RHP)? Providing additional details will assist us in resolving the issue more promptly.

    Best regards,

    Amit Gupta

  3. The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

  4. The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug

    2 votes

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    1 comment  ·  Share files  ·  Admin →
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    Hello Mudasir Syed, 

    Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information 


    1) Is it happening for all files or with any specific document only?

    2) Share the screenshot of the error that you are getting while trying to create the link

    3) System configuration that you’re using (browser name & OS )

    Hoping to hear from you soon.


    Regards,

    Harshpreet

  5. This entire program is difficult to use. Especially difficult when trying to send an email to someone.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hello Hope,

    Thank you for contacting us. To assist you better, can you please apprise us with the following information:


    1) What are the steps that you are trying to follow while sharing file? 

    2) Share the screenshot or description of what exact issue you're facing 

    3)  Is it happening for all files or with any specific document only?


    Thanks,

    Harshpreet

  6. I cannot believe the unreliability of your Adobe Cloud sharing program. I have researched this issue which you are aware of and that I am paying for with my subscription yet I am unable to consistently access. Absolutely nothing short of unacceptable issue. It is not my internet as all else is functioning. Nor is it my computer as all other programs working. Just utterly sad service.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Hi Stacey,

    Thanks for reaching out and sorry for any inconvenience caused. This seems to be a temporary server glitch that is showing the attached error. Could you please let us know of you are still facing this issue?

    Regards,
    Shweta

  7. Please keep our green spaces and wetlands! The Willamette area is currently developing housing throughout our precious wetlands. We need to preserve the little natural spaces we have left!

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Shelley Socolofsky,


    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.


    Regards,

    Ayushi

  8. Adobe unable to attach files to Microsoft outlook after new update. It only wants to share a link. when switched to file, always receive a undelivered emails

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Cementation Jansen,

    Thank you for bringing this issue to our attention. We are continuously working to improve our users' experience.

    Could you please provide us with exact description & steps followed for the issue you are facing?


    Thanks,

    Ayushi

  9. paylaştığım bu dosya açılmıyor

    acil çözüm lütfen

    whatsapp için link paylaştım
    linke tıklayanlar boş ekran görüyorlar
    ACİL ÇÖZÜM LÜTFEN

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hello Alim Suat,

    Have you tried refreshing the window? Additionally, if refreshing the window doesn't resolve the issue, could you attempt to upload the same file again and share it? Please let me know if you encounter the same issue after following these steps.

    Regards,

    Amit Gupta.

  10. Sending links to customers has been a very unreliable method on Adobe - I was excited not to use my dropbox as I thought Adobe would be more professional.
    Disappointed! It either won't give me the link - or I get the link and then it says unavailable. So it's not uploading them - can't use it when it's unreliable.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Dear Evie Seifu,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web. Please be assured that our team is actively addressing this issue with the highest priority.

    Could you kindly confirm whether you are creating the shared link from the Acrobat Desktop app or from the Acrobat Web? Additionally, we would greatly appreciate it if you could unshare the file and attempt to create the share link again to see if the issue persists. Your input will play a crucial role in expeditiously resolving this matter.

    Best Regards,

    Amit Gupta

  11. WITH WHOM I SHARED DOCUMENTS?

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Zhanna,

    To check with whom you have shared the document with. Please click the share button on the top bar.

    Once you click the share button, the share sheet will open and have the details of the people you have shared the document with.

    Let me know if you need any other help.

    Regards,

    Amit Gupta

  12. 1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Rich Lewis,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.

    Regards,

    Amit.

  13. PDF link share not working -thanks!

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi Evie Seifu,

    Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web.

    Are you experiencing issues sharing a specific file, or is the problem common for all your files? Can you provide a screenshot of the error you are encountering while sharing?

    Your input will greatly assist us in promptly resolving the issue you're experiencing.

    Regards,

    Amit.

  14. How do I stop sharing files that I just happen to attach to my emails????

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hello Nicoletta Rossi Ganzer,

    We appreciate your communication. We sincerely apologize for any inconvenience you might have encountered while utilizing Acrobat Web.

    Could you kindly provide a description of the particular issue you are currently facing with Acrobat Web? Your input will be invaluable in facilitating a prompt resolution of the problem at hand.

    Best regards,

    Amit Gupta.

  15. I was alarmed to find a sensitive document shared in my Adobe cloud account. It would be good if it were harder to accidentally share a document, easier to unshare it, and possible to see the full sharing and viewing history of a file.

    1 vote

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    Need Info  ·  0 comments  ·  Share files  ·  Admin →
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  16. send fies]

    1 vote

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    Need Info  ·  0 comments  ·  Share files  ·  Admin →
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  17. I have signed up for a plan of 24 pounds a month and it doesnt let me split documents, I cannot use anything from my plan. I am very disapointed

    1 vote

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    Need Info  ·  1 comment  ·  Share files  ·  Admin →
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  18. You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Hi, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better.

     1. Are you facing this error for all type of files?

    2. Is it possible to share the steps you are trying to share this file?

    Regards,
    Harshpreet

  19. @customnotificationsounds

    1 vote

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    Need Info  ·  0 comments  ·  Share files  ·  Admin →
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  20. Not sure why you took away the blue DONE button or why I can't see the drop-down menu of page numbers at the bottom of page so I can easily jump to other pages instead of scrolling, but can you bring both of those features back?

    1 vote

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    Hi Carolyn, 

    Thank you for contacting us.

    Can you please provide  us with the following information to assist you better:

    1. Is this happening for all files?
    2. Is it possible to share a screenshot of preview of file ?

    Regards,

    Harshpreet

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