51 results found
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PDFs showing up blank
PDFs aren't showing when I try and view them from a review link.
3 votesHi Lulu,
Thanks for reaching out. Please let us know if you are still facing issue in viewing the review file.
Regards,
Shweta -
Unable to read PDF files
I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
As I use a lot of PDF files, I need to know what has happened and how to fix it quickly2 votesHi Tracey,
Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?
Regards,
Acrobat web team
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adobe popup is annoying
the Adobe home screen pops up every time I open a PDF. Signing in does not help. How can I stop this? It is extremely annoying!
2 votesHi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? If possible, Kindly share a sample file with us.
2) Share the screenshot or description of what exact issue you're facing in opening the PDF file.
Hoping to hear from you soon.
Thanks,
Harshpreet
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2 votes
Hello,
Thank you for contacting us. Can you please apprise us with the the exact issue that you are facing while using Acrobat ?
Thanks,
Harshpreet
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Viewing PDF's easily in a browser
I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
Please figure an easy way for people…2 votesHi Tom,
Thank you for contacting us.
Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Is it possible to share a sample file with us ?
Thanks,
Harshpreet
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Text/Images lost - only blank pages
for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
I have tried to move it, rename it without success2 votesHi Mathieu,
Thank you for contacting us.
As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?
Thanks,
Harshpreet
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Can't access received PDFs
this is horrible. I receive a document and sign up to look at it, but nothing is coming through.
2 votes -
App is Slow
What happened? Within the last week or so Acrobat documents are taking a L O N G time to open. Getting a bit frustrating using this product.
1 voteHi Leonard Hom
Sorry for the inconvenience you faced. Can you please let us know if you are facing this issue for all files or any specifc file ?
Thanks,
Ayushi
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Problems with documents loading
I can't get an important document I need to download and save to load in adobe acrobat to load and can't get any help from your chat bot or find help. This is ridiculous!!
1 voteHi Suzanne Giorgione
Sorry for the inconvenience you faced. Can you please let us know the exact issue you are facing ? Is it specific to a file or is it happening for all files?
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Wither Reader
Surprised to learn that if my subscription allows only two computers to run Acrobat at a time, a third cannot run Reader. That's a step backwards from the old days At least we can now read using Chrome or Edge, but isn't it a bit embarassing to have ceded that field?
1 vote -
adobe is not opening
adobe reader is not working
1 voteHi afsana ali
Sorry for the inconvenience you faced. Can you please let us know the exact issue you faced while reading the document ?
Regards
Ayushi
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Проблема
Почему не открывается страница с моими документами
1 voteHi Марина Яковлева
Sorry for the inconvenience you faced. Can you please let us know the tyoe of document for which you are facing this issue ?
Regards
Ayushi
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ES LENTO
Al abrir archivos pesados es muy lento, otras plataformas funcionan normal mientras que a Acrobat le cuesta, no se puede trabajar así.
1 voteHi Maria
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please let us know the specific file type for which you are facing this issue when using Acrobat Web.
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Abrir pdfs
Não consigo abrir pdf
1 vote -
Rendering not correct
Vector graphics seem not to be rendered the same in the online version as in the desktop version.
1 voteHi Stefan Signer,
Thanks for reaching out to us. Are you observing this for all files or certain specific files? If possible, please share the document with us to investigate further.
Regards,
Acrobat Web team
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Not loading properly.
Issues using a pdf. It doesn't load properly or is taking forever to open past one month.
1 vote -
1 vote
Hi Lau Zentai,
Thank you for contacting us. Can you please describe the issue that you are facing ?
Regards,
Acrobat Web Team.
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Copier-Coller
L'application du texte dans le presse papoer fonctionne mal. Les espaces no sont pas copiés.
1 voteHello Cyril Dumontier,
Thanks for taking out time and giving your valuable feedback. Issue does not seems reproducible at our end. Is this issue is happening on one documents or reproducible on other documents as well on your side? Is it possible to share the file with us to look into this further?
Regards,
Acrobat Web Team
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2020
2020 i need documente
1 voteHello,
Thank you for contacting us. Can you please appraise with the issue that you are facing ?
Regards,
Acrobat Web Team
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Sign up requirements
******** on the required to sign up to read a ******* page of paper *********
1 voteHello,
Thank you for taking out time to provide your valuable feedback. Could you please help to elaborate the issue to help us serve you better.
Regards,
Acrobat Web team
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