338 results found
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Cancel my subscription
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.
27 votes -
Stop Pop UPs
Can you stop presenting an upgrade pop up
4 votes -
Help to cancel free 7 day trial
I tried to cancel my subscription on Plans page, but there is no plan. However the Adobe Acrobat Pro DC application shows : 2 days left in trial.
4 votes -
Not free as advertised.
Many acrobat functions are advertised as free but are not actually free. For example, adobe advertises that I can split a pdf for free, but then when I sign in I must purchase a subscription if I am to continue to split a page.
3 votes -
Adobe Pro disparu
Qu'est devenu Adobe Acrobat Pro pour lequel j'avais une clé de sécurité il y a environ 4 ans ? Il n'était pas question d'abonnement alors !! Adobe devient cher et ces abonnements ne sont que du vol !
3 votes -
ive paid but access denied
I already have a paid subscription to use Acrobat why are you asking me to pay again?
3 votes -
Cancel my plan
Hello!
Please cancel my plan. It seems like I can`t do this on my own. Please, it is important!
Annabell
3 votes -
reader opens instead of acrobat
when I try to open acrobat, reader opens instead. is this an issue with licensing? I have a pro subsription that should give me access to acrobat.
3 votes -
Cancel & Refund Subscription
I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.
Kindly advise and cancel my subscription if any.
3 votesHi Ravindran,
Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -
Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…
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Arnaque à la résiliation et à la facturation
Adobe gratuit est une arnaque. Vous pouvez résilier mais si vous ne faites pas très attention plusieurs achats courent en même temps et tout est fait pour que vous oubliez des marches à suivre. Pour ma part je viens d être facture de 23,99€ alors que j'ai résilié le même jour que l essai gratuit. Or tel que c'est proposé j'ai résilié l assistant IA pour adobe et à aucun moment je n'ai vu de proposition pour un abonnement à adobe acrobat pro. La résiliation à eu lieu le 15 pour un achat le 6 avril. Normalement je devrais être…
2 votes -
"Pro" vs "Premium" shouldn't exist
This is all getting so confusing and frustrating. Why are you separating the online versions from the native ones? I already signed up for "Premium" on my phone, and then I realize that I'd have to pay another $30 for "Pro" to ********* my computer. Just have ONE service priced in the middle of both, for the love of GOD!
2 votes -
I was charged today for a subscription that I cancelled during the Free Trial period.
You can improve your service refunding my money that was charged today, through PayPal, after I had cancelled the subscription during the Free Trial period last week.
2 votes -
ABSOLUTE RUBBISH
YOU ARE ABSOLUTE RUBBISH, TRASH, GARBAGE !
ALL I WANTED WAS TO EDIT ONE SINGLE PDF DOCUMENT !
I WENT ONTO YOUR SITE AND TRIED INSTALLING YOUR APP !!! BIG ******* MISTAKEEEEEEE !!!!!!! FIRST TAKES ALL MY PAYMENT DETAILS GOD FORBID YOU DON'T GET YOUR ******* MONEY ! THEN IT ******* MAKES ME, OBLIGATES ME TO INSTALL CREATIVE CLOUD DESKTOP APP !!! I DON'T WANT THIS **** !!! I DO NOT WANT THIS SHOVED DOWN MY THROAT !!! IT CRASHES, IT FREEZES, IT RESTARTS MY PC, IT IS ******* BUGGED OVERLOADED PIECE OF **** WHICH DOES NOT HELP ME IN…2 votes -
Purchase
Why is purchasing a subscription to your program so difficult? Why can't I just buy it on the site and use it? I need to look for some sellers whose websites do not clear how to buy this subscription...
2 votes -
Terrible free trial experience
Possibly the worst free trial experience on the internet. It's not really a trial if I can do one file. Not a chance I subscribe as I assume this is indicative of the continued experience.
2 votes -
AI Assistant is not working - gives an error message
AI Assistant is just saying "an error occurred". It doesn't work?
2 votes -
Penalty is a joke
You can improve service by not charging people who actually did not use your product!!! I bought your monthly subscription, but it did not serve the purpose. There was no point in me continuing to pay monthly for a product I did not need. Instead, I had to pay 100+ USD not to use it. Absolute joke
2 votes -
MONSTERS
THERE IS NO PAYMENT TO PROCESS LET ME CANCEL MY FREE TRIAL.
2 votes -
I can not seem to use be able to use the free Adope Acrobat
I can not seem to use the free version of Acrobat without being prompted to start or buy the new version
2 votes -
the worst
terrible apps are annexable can't download cloud options to get access my 19 additional
apps2 votes
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