752 results found
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Sign Button is labeled badly
I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.4 votes -
Remove participant from template
It should be possible to remove a participant from a template
4 votes -
Disappointed with Adobe
I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!
4 votes -
Loading takes FOREVER! C'mon!
This takes FOREVER to load. Frustrating to say the least.
4 votesHi Mark,
Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
—Robert -
change tool functionality
the tool section functionality is HORRIBLE.. since you changed to not having to click the selection each time it is FRUSTRATING to edit the original selection (arrow, line, box, comment).
3 votes -
KI Assistent funktioniert nicht
KI Assistent funktioniert nicht
3 votes -
3 votes
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Very Frustrated and Disappointed in This New Adobe - I like the old desktop versions better
I thought I was paying for adobe professional but this acts nothing like it, it's clunky and continues to spin on save endlessly, changes the orientation of my pdfs when i go to edit them and screws everything up. I've wasted the last 4 hours messing with this program to do simple crop and save tasks. What a waste. Forums state there are setting options, but I guess I'm not allowed to access those as I can't locate any options other than a very basic few that have nothing to do with the actual program settings. SO happy to see…
3 votes -
Fields need to be re-assigned
Assigned fields need to be reassigned every time a template is used
- Create a template using Acrobat Web
- Add fields and assign to Signer or Prefill
- Save template
- Select Use template
- Some of the fields assigned for Prefill are no longer assigned
- Some fields assigned to Signer are no longer assigned
3 votesHello Veronica,
We are sorry you are having trouble with this issue, could you provide more information about it? For example:
- A video reproducing this issue
- The steps you do
- The file that you use
And any other information that you deem important will be helpful to us.
Thanks,
Sign in Acrobat Web Team
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e-sign
Bring back the old E-sign process. This is awful
3 votesHi Mr & Mrs Wilks
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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L'app non carica più i file pdf da modificare.
Adobe non carica più i file pdf da modificare.
3 votesHi Nicola Leffi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the file editing issue?Thanks,
Indu
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The editor stopped loading any pdf
PDF editor is not working
3 votesHi Sabah,
Are you still seeing the issue? It'd help us on investigating the problem if you could provide more details. Which tool were you using? Did you see the issue with any PDF or a particular PDF? Could you share the document with us?
Thanks,
Adobe Sign Team
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Signatures not in the correct place
I placed boxes for signatures. The document is coming back with separate signature areas nowhere near where the boxes are placed. How can this happen?
3 votes -
horrible product... would select multiple categories if that were an option
My product experience could be improved by having any of the programs I am needing to use work consistently. 75% of the time, nothing works... I get a blank screen when I use a product. This morning, I attempted to combine 12 single PDF files into one... BLANK SCREEN. Yesterday, I tried to convert a PDF file into a Word document... BLANK SCREEN.
3 votes -
Essay
Who can help me write my essay?
3 votesHello, thank you for your feedback.
Do you have any question about our products or services on Acrobat Web?
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Cancel & Refund Subscription
I am not sure why there is a subscription fee charged to my AMEX card. Kindly verify is this a legitimated transaction from Adobe as I do not recall any subscription I have undertaken with Adobe.
Kindly advise and cancel my subscription if any.
3 votesHi Ravindran,
Thanks for reaching out to us. We can see active subscription on the user via which you added the post in User forum. If you would like to discontinue the subscription purchased, please follow below steps -
Check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using…
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stop pop ups
Please stop the auto pop ups, they keep locking the app and I cannot study for law school
3 votesHi Lalo,
Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?
Regards,
Shweta
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Michaelholy901@gmail.com
Google cloud permission to watch over
3 votesHi Brian,
Thanks for contacting us. Could you please help us understand the issue you are facing.
Thanks,
Harshpreet
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Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
3 votes -
Adobe sent my document to the wrong recipient
Hi, I sent a confidential document for signature to one person through the E-Signature option. I then received an email back from a different person with an almost identical email address - who had received the agreement from Adobe, although I had entered the intended recipient's email accurately. I do not understand how this happened, and it is is significant breach of privacy. Can you please contact me to explain?
3 votes
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