Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Not happy with the trial
I've tried to send a contract 3 times, its failed and I got an error message.
I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?
The contract is still showing as draft - does that mean it hasn't been sent out?
1 vote -
Fill and sign off by one error - edits save to previous page!
I can't imagine a more broken experience than filling out an entire gd document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this every single…
1 vote -
adobe acrobat
All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....
1 vote -
bad updates/changes
the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on
1 vote -
Issue
Why am I getting this message when uploading a PDF?
Request Entity Too Large
The requested resource
/api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
Apache Server at eu1.documents.adobe.com Port 4431 vote -
E-sign noy working
Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.
1 vote -
not happy with this tool
How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?
1 vote -
Adobe while sending for signatures
Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP
1 vote -
Terrible Support Experience
Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…
1 vote -
Adobe Sign's auto entitlement email sux
Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour
hellosign is so much better, this is obv totally frustrating
apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…
1 vote -
Poor process
This is my free trial and the process is very very poor! I'm not sure if this is how its work or just because it a free trial!!
1 vote -
Add signer while editing document
It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.
1 vote -
Let the app stay on up to 10 minutes
I have been using the request signature app for some time now. However, the program tend terminate your session after a few minutes- usually 2 to 3 minutes. This is a small window to be working with files especially when I can get interrupted by phone calls or other office activities. This is annoying and unproductive! Let the program stay on for up to 10 minutes before it shuts down due to inactivity
1 vote -
not loading, shoddy typography
Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!
1 vote -
Adobe Sign is not Loading
Adobe sign is not loading. I have meetings tomorrow that require signatures. When will this is resolved?
1 vote -
My templates keep disappearing from document cloud
My templates keep disappearing from document cloud. Happens about ever 60 days or so.
1 vote -
Reusable templates disappear
I've made reusable templates twice but neither appear on the templates page that i get to from the left side bar.
1 vote -
No help
NEVER loads!!! so frustrating!!!
1 vote -
Good God!
Please get Adobe to work CONSISTENTLY. It keeps freezing up on me and I can't get a day's work done in less than three days!
1 vote -
ljk
sign a document
1 voteHi Carin,
Thank you for your feedback. Could you please tell us more about the issue?
—Robert
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