Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Not happy with the trial

    I've tried to send a contract 3 times, its failed and I got an error message.

    I'm now trying to figure out if any of them actually got sent to the client. How do I find that out?

    The contract is still showing as draft - does that mean it hasn't been sent out?

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  2. Fill and sign off by one error - edits save to previous page!

    I can't imagine a more broken experience than filling out an entire gd document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this every single…

    1 vote

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    Need Info  ·  4 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. adobe acrobat

    All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. bad updates/changes

    the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  5. Issue

    Why am I getting this message when uploading a PDF?

    Request Entity Too Large
    The requested resource
    /api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
    does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
    Apache Server at eu1.documents.adobe.com Port 443

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. E-sign noy working

    Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  7. not happy with this tool

    How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adobe while sending for signatures

    Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  9. Terrible Support Experience

    Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe Sign's auto entitlement email sux

    Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour

    hellosign is so much better, this is obv totally frustrating

    apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  11. Poor process

    This is my free trial and the process is very very poor! I'm not sure if this is how its work or just because it a free trial!!

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add signer while editing document

    It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  13. Let the app stay on up to 10 minutes

    I have been using the request signature app for some time now. However, the program tend terminate your session after a few minutes- usually 2 to 3 minutes. This is a small window to be working with files especially when I can get interrupted by phone calls or other office activities. This is annoying and unproductive! Let the program stay on for up to 10 minutes before it shuts down due to inactivity

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  14. not loading, shoddy typography

    Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adobe Sign is not Loading

    Adobe sign is not loading. I have meetings tomorrow that require signatures. When will this is resolved?

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  16. My templates keep disappearing from document cloud

    My templates keep disappearing from document cloud. Happens about ever 60 days or so.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reusable templates disappear

    I've made reusable templates twice but neither appear on the templates page that i get to from the left side bar.

    1 vote

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  18. No help

    NEVER loads!!! so frustrating!!!

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. Good God!

    Please get Adobe to work CONSISTENTLY. It keeps freezing up on me and I can't get a day's work done in less than three days!

    1 vote

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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  20. ljk

    sign a document

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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