633 results found
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Terrible aplicación un mal necesario
Estuve usando la extensión de Chrome que me parecía buena para revisar documentos y hacer comentarios, algunos textos quedaban desorientados sin embargo no era tan problemático. Hoy hice 190 comentarios en un documento y cuando intenté grabarlo solo grabó 48 de ellos, decidí iniciar sesión por si eso me ayudan a guardar los comentarios completos y el resultado fue peor ya que se borraron todos los comentarios. Adobe Acrobat no es una herramienta, es un problema muchas de las veces
2 votes -
Editing Text Twice?
For some reason once I edit a pdf once, it will no longer allow me to add more text to it if I try to edit it a second time
2 votesHi Susan Griesse,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the issueThanks,
Indu
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Ruim
O app é péssimo, PÉSSIMO.
graças a Deus estou na fase de testes, já fechou meus trabalhos 4 vezes.
é muito lento, a editação é horrível.2 votesHi Adriele Rocha,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the issue?Thanks,
Indu
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Unable to read PDF files
I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
As I use a lot of PDF files, I need to know what has happened and how to fix it quickly2 votesHi Tracey,
Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?
Regards,
Acrobat web team
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한글이 ##으로 표기
파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.
2 votes -
Automatické ztržení peněz
Aplikaci jsme chtěla pouze na zkoušku!!!
Po zkušební době došlo automaticky ke stržení peněz, aniž bych platbu potvrdila.
Účet chci obratem zrušit.
Předpokládám, že peníze zpět za automatickou platbu již zpět neuvidím.2 votesHi Lucie,
Thanks for reaching out. For cancelling subscription, please follow below steps -
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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Files not sending out for signature
Had some really frustrating when sending files out for 2 signatures they just were not being received !!!
2 votes -
Not functioning
Converting documents from PDF to word is not working today
2 votesHi Vanessa,
Thanks for reaching out and apology fir any inconvenience caused. Could you please retry and let us know to Export to word doc is still not working? If yes then please attach any error that you are seeing.
Regards,
Acrobat web team
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Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
2 votes -
It not sending files
My files are not sending
2 votesHi Juan,
Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task?
This would help us debug the issue on our end.
Regards,
Acrobat Web Team
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pdf to word converter not working
PDF to WORD converter is not working, easier to use a Knock off PDF converter than your official service,
2 votesHi Arjun,
Thanks for reaching out and apology for any inconvenience caused. It would be great if you can share PDF file with us which is not working for you. Can you please any error screen that you may be seeing?
Regards,
Acrobat web team
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Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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stop pop ups
Please stop the auto pop ups, they keep locking the app and I cannot study for law school
2 votesHi Lalo,
Thanks for reach out and apology for any inconvenience caused. Can you please share screenshot for pop-ups that you are seeing?
Regards,
Shweta
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PDF to Image quality terrible
PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.2 votesHi,
Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?
Regards,
Shweta
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Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
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INCORRECT FINAL INFO
Your new version is messing up with my documents.
I input "1" but the downloaded file shows "4"
And this is not the only case.
I have had to redo so many times to get the correct docs.2 votesHi Matthias,
Thank you for contacting us. To assist you better, can you please help to share the. file with us ?
Regards,
Harshpreet
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Where are invoices???
Where did invoices go?? I cannot find them and I can't get them emailed to me. It's garbage when I have to subscribe with a ccard monthly, and have to provide the invoice to the ccard charges. Unnecessarily complex.
2 votesHi Wade,
Thanks for reaching out to us. You can access your invoice by following below steps:
1. Login to acrobat.adobe.com
2. Now click on Adobe accounts option under Profile icon present at top right corner
3. You can check your invoice under Plans and payment menu
Please reach out us in case you still face any issues.
Regards,
Shweta
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adobe popup is annoying
the Adobe home screen pops up every time I open a PDF. Signing in does not help. How can I stop this? It is extremely annoying!
2 votesHi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? If possible, Kindly share a sample file with us.
2) Share the screenshot or description of what exact issue you're facing in opening the PDF file.
Hoping to hear from you soon.
Thanks,
Harshpreet
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Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes
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