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Acrobat Web

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37 results found

  1. I want to share same documents to multiple users but there is no option to write name while sending bulk documents. How can we organize documents using an email address. There should be area to add names as well while sending bulk documents.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Sheridan Price,

    We are sorry you are having trouble with this feature. The following steps might help you:

    1. On Home > E-Sign
    2. Click E-Sign (on top menu)
    3. Click on Send in Bulk
    4. Select or Drag and drop multiple files
    5. Under "Add Recipients" section
    6. Type email and click enter
    7. Repeat step 6 until all recipients are added
    8. Proceed to prepare document

    Please, let us know if this information helps you.

    Thanks,

    Sign in Acrobat Web Team

  2. HOW TO ADDING A COMPANY STAMP TO A PDF

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Teo,

    For adding a stamp you can add it following this steps:

    1. Open a PDF
    2. On E-Sign tab select add/edit signature
    3. A dialog should open
    4. Select image from the top buttons
    5. Select the stamp you want to use
    6. Click save
    7. Place the stamp where you want it

    In case you want someone else to stamp the pdf

    1. Open a PDF
    2. On E-Sign tab select Request e-signatures
    3. Add a recipient 
    4. On the left panel select E-signature
    5. Select stamp
    6. Place the field where you want the stamp
    7. Send the agreement

    Hope this helps, please let us know if this resolved your doubts.

    Thanks,

    Sign in Acrobat Web Team

  3. Why is Adobe Sign date field's default format European? Day/Month/Year?
    Why can't the default be US format?
    This is confusing my clients.
    Also, the default date field should be date of signing!!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Laura,

    You can change the date format as you prefer by following this steps:

    1. Add a date field
    2. Click customize field
    3. On customize field type section click date format
    4. Select the format that you want to use

    And done! With this you should be able to resolve your issue. Also we do offer a date of signing field, this one is different than the date field.

    Please let us know if this resolved your issue.

    Thanks,

    Sign in Acrobat Web Team

  4. On the Adobe PDF sign feature, I'm coming up that when adding the recipient to date the signed document, you designate a format for the date. But when the recipient goes to sign, if they choose a format that doesn't fit the format chosen, an error message continues. But there is no guide or information/popup to indicate to the recipient the necessary format of the date that is needed in order for the document to be completed. I'm going to have use TEXT instead until I know this bug is corrected.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hello Tammy,

    For this we have two options, first is to add a field of "Date of signing" where it will automatically fill the date when the document gets signed. The other option is to add a tooltip to the date field, you can do this by following the nexts steps:

    1. Add a date field
    2. Click customize field
    3. In customize field content section click on tooltip
    4. Add the instructions you need

    And done!, with this you should able to see a tooltip when hovering over the date field. Also we do offer a message with a suggestion of how to fill it, should say something like "Please enter valid date, e.g., '12/31/2011'

    Hope this helps.

    Thanks, 

    Sing in Acrobat Web Team

  5. I would like several signature options. I can only create one signature. Also, when I attempt to change my signature, the create option doesn't allow for typing, only drawing. I don't want to draw. I want a more professional typed option. Please advise.

    1 vote

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  6. Is there anyway to change in the settings so that the final notification email with copy of PDF is not sent out to all of the signers once all signatures are received and filed?
    In a nut shell, when final signature received, stop all recipients receiving a copy of the document.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  7. Forms filled on the Adobe Fill and Sign Mobile App are botched when uploaded to the adobe cloud. Alignment, font szie all messed up.

    Hours spent creating a template that can be editted in future is rendered into an illegible mess.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Ismail,

    I have raised the issue with the team responsible. For the time being, could you please try the same documents with Fill & Sign feature in Acrobat mobile to see if it is a valid work around while we investigate this issue.

    Thanks,

    Adobe Sign Team

  8. Adobe Signを利用しています。
    最近署名依頼画面が変更になり、大変使いづらくなったと感じております。
    最初の画面で送信先メールアドレス入力フォームのみ表示することに意味はあるのでしょうか。
    最初から全ての入力フォームを確認できた以前の方が使いやすかったように感じます。
    また、入力候補を表示してくれるのはありがたいのですが、入力途中にいざ候補を選択しようとすると何も起きない=また打ち直しになるのもなんだかなあと思います。
    入力候補も、以前打ち間違えたもの(例えば.comを.conなど)は、間違えやすいので削除できるとありがたいのですが方法はありますでしょうか?
    機能自体は他にはない素晴らしいもので今後も是非重宝させていただきたいので、なるべく使いやすいようにサポートいただけると嬉しく思います。
    何卒宜しくお願い致します。

    1 vote

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  9. It appears that something has changed recently, or Fill & Sign has a bug. If I use Fill & Sign, save, then come back later to finish the document. The fields that I've populated are now read-only. In the past, I could still use Fill & Sign to complete the document and go back to previous filled fields and fix typo's and incorrect data.

    1 vote

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  10. Please add a setting to DISABLE the addition of the "audit report" page on Adobe Sign documents. This should be easy to add, please add it!

    6 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thank you for your feedback. Do you mean the “audit report” included in the final copy of the Adobe Sign document emailed to you after it’s signed? Would you mind telling us the reason you’d like to have it disabled?

    Thanks,
    Adobe Sign Team

  11. I CAN'T EVEN DELETE A FILE IN DC THAT I CREATED!?!?!?!?!?! THE WORST!!!!!

    1 vote

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  12. Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
    Total dubios
    Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht

    3 votes

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  13. acrobat dc crashes when using the fill & sign feature.

    1 vote

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  14. Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.

    4 votes

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  15. I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.

    2 votes

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  16. Not letting me use the sign & fill tool. Also will not let me edit the settings

    0 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Cheryl Moss,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. Very confusing program. ie. trying to find where to add, store and access my signatures.

    0 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi searchMEE Inc,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:

    1.  Click on your profile icon.

    2.  Select "Settings".

    3.  In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

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