185 results found
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Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
1 vote
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Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes -
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only
Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white
4 votesHi Julie,
Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.
Thanks,
Adobe Sign Team
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Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes -
digital signature and certificates not usable in adobe sign
I donot understand inspite of being able to create a digital signature and even 3rd party digital signatures, why is it not possible to use them in adobe sign , it is a very weak proposition when the very purpose of the digitization of signatures is defeated by the platform that was created for it....it is down right silly
1 vote -
acrobat useless to us now.....
Why am I paying money for a program that offers all sorts of editing but can't do the simplest of tasks which is to rotate a pdf to be able to fill in signature and other fields. Our business purchased this program specifically to be able to sign an edit pdfs and now it is useless to us!!!
1 vote -
You suck
I uploaded a PDF to sign, but when I get in here you display a message: "This document cannot be edited". But you do not explain why. It's a PDF and I need to sign it. I thought I would give you another chance before I discontinue this lousy service but you continue to disappoint. I refuse to continue this service when it never works for me and any other edit feature you want more money for. I will resort to the old fashion print and sign before I give you any more money.
1 vote -
Verify digital signature on the app through mobile
Cannot verify digital signature on app through iPad or mobile phone.
1 voteHi Sharon,
Are you still facing the issue? Could you please more details so we can follow up?
Thanks,
Adobe Sign Team
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Adobe Keeps Timing Out While in the Middle of Project
why does adobe keep closing on me while in the middle of editing/filling in a document?
1 voteHello Anita,
Thanks for your feedback. Would you please share more details/steps when you encounter an issue?
Thank you!
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ADOBE CRASHES USING FILL & SIGN
ADOBE consistently crashes while using Fill & Sign. This is a known problem since at least 2019 and it still has not been fixed. This is such a buggy program and we have to have a subscription yet the bugs are never corrected.
I have made changes for all of the suggestion that I have found the the so called "ADOBE help". Total worthless.1 vote -
Valid Emails Bouncing
Valid emails are bouncing when trying to use Adobe Sign. I've tried canceling. Resaving and resending. Etc. Been happening since late yesterday.
1 voteHello Angie,
Thanks for your feedback. Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you!
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wrong wording
Words in excel is in arabic
each word is written vise versaExample : if the word is play
it is written in the converted version " yalp "1 vote -
it gets frustrating when it says "unsupported format" especially when I've used them before!
what do they mean "unsupported format"?
1 vote -
I'm paying for literally nothing usable
I hate your online portal. I have an Adobe Acrobat Pro subscription and I can't do anything I want to do. I need to Prepare a form, there's no option to do this. I need to be able to enter text into a PDF, then download for someone to sign and I can't do that. I tried to set up a Template, that allows me to pre-fill some fields and when I try to use it, it also wants me to sign as Participant 1. I just want to use the Adobe Acrobat desktop software and I can't do that…
4 votesHi Jennifer,
Thanks for your feedback. Fill & Sign has a toolbar where you and drog and drop text fields. There are also PDF tools available for editing PDF. You will find them in Edit flyout or the tools page. Have you tried it?
As for Template, it shouldn't require you to sign if it doesn't have a signature field assigned to you (Sender). You can change the recipient (assignee) of any field by right clicking on the field and select Edit.
Also when you send it out for signature, make sure you do NOT add your self as a Recipient since all recipients will be required to sign. If you have any non-signature fields assigned to Sender in the document, you will be asked to prefill before it's sent out.
Adobe Sign Team
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Terrible Fill & Sign Experience
I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.
1 voteHi Landon,
Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?
Thanks,
Adobe Sign Team
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