172 results found
-
font sizes don't fit in box
The size of font cuts off no matter how small or big I make the box. PLEASE FIX
1 voteHello Lori,
We are sorry you are having trouble with this feature. Could you provide more information? For example:
- The type of box/field you are trying to add
- The steps you do
And any other information that you deem important will be helpful to us.
Thanks,
Sign in Acrobat Web Team
-
Reload Error
Hello,
Often when I go to sign something I get an error saying I need to reload the document and then when I do, all of the data is gone from not saving. This happens to me on 60% or more of the documents I sign and it's becoming quite frustrating.
1 voteHello Danielle,
We are sorry you are having trouble with this feature. Could you provide more information about? For example:
- Steps you usually do when triggering this error
- The documents that you use
And any other information will be really helpful to us.
Thanks,
Sign in Acrobat Team Web
-
Update messed up my stuff
Not sure what the update did to all of my save templates, some of them are turning up blank even though I wrote stuff in it. Now the commas are turning into periods and it looks crazy. Please fix this weird new update!
1 voteHi Lori
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? For example what where the steps you followed when you found this issue, what kind of files did you used.
Best regards,
Sign in Acrobat Web Team
-
Fill and sign function is terrible since update
This new adobe online version is terrible!!!! Doesn't work. Laggy. Awful! It was fine before. If it doesn't improve/revert. We are moving to docusign.
1 voteHi,
Thank you for taking the time to share your feedback. We apologize for any inconvenience you've experienced, and we understand the frustration this may have caused.
Our team is actively working to address performance issues, lagginess, and other concerns you've raised.
If you have specific details about the problems you're encountering, such as error messages or specific features that are not working as expected, please share them with us. This information will help us identify and resolve the issues more efficiently.
Best regards,
Sign in Acrobat Web Team
-
fiil asign stuck infite in desktop app
desktop app broken and unusable
google drive not integrated
impossible towork all the time uploading files or every day reinstall ***** desktop app1 voteHi Ayalla,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
-
I am getting Unable to process request error
I am getting Unable to process request error
1 voteHello Simba,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example:
- The steps you did that trigger this issue
- If it happened with a specific file, could you provide it to us?
- Any other information that you might think will help us
Thanks,
Sign in Acrobat Web Team
-
mauvais
En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue
1 voteHi Gregoire Allard,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- How long have you been facing this issue?
- Did information pop up on screen?
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
-
JACKED UP ADOBE... Take it back to the version 6 months ago!
I cant send for signature... it just keeps saying content loading
0 votesHi Rich Lewis,
We are sorry you are having trouble with this feature, could you provide more information, such as steps to reproduce the issue and screenshots, that will help us.
Thanks,
Sign in Acrobat Web Team
-
Signs Mobile is Broken
Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap
1 voteHello Paige,
We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.
Thanks,
Sign in Acrobat Web Team
-
not available
this is not letting me use e-signature any longer?
1 voteHello Greg,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
-
Signature placement and date of agreement
- One recurring issue we've faced is the placement of signatories' signatures. Unfortunately, signatures often appear on a new page instead of the designated place within the document. This has led to signatories having to re-sign documents multiple times, which can be both frustrating and time-consuming.
In our documents, it is essential for us to include the "date of agreement" as a required column. However, we've encountered instances where the date doesn't display at all. This inconsistency affects the accuracy and completeness of our records.
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information for this issue? For example:
- Are you adding the fields where the recipient needs to sign?
- Does this happens with a specific file? Could you share it with us?
- Is this date not saved if you use "date of signing" or "date" field? Or is only not working when using the signature field with date?
Any information that you can provide will be helpful for us.
Thanks,
Sign in Acrobat Web Team
-
E-Sign not working
The E-Sign has not worked for me the last two times and it is very frustrating.
1 voteHello Richard,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example the steps you do, if is happening every time you try to use e-sing, if is with a specific file and if it is, could you share it with us. Any information with be really helpful for us.
Thanks,
Sign in Acrobat Web Team
-
Angry - very angry!
By immediately going back to the old format on ADOBE SIGN - THIS IS A TRAVESTY - there was NOTHING wrong with the old format. You have lost your minds if you think this is functional or intuitive. What galactically stupid programmer thought this was an improvement?? After 10 years - I am out and changing to something better than this garbage. This needs to be blown up on social media to get you to change.
1 voteHello David,
We are sorry you are having trouble with the new update. Could you provide more information about the problems you have about it please? This would help us improve your experience.
Thanks,
Sign in Acrobat Web Team
-
New Update Horrible Sept 2023
New Adobe Modern update is HORRIBLE. E-signature function has decreased exponentially in usability and ease. I wish there was a way to revert back to the last OS.
1 voteHello,
We are sorry that you are having trouble with the new update. Could you provide more information about what is causing you issues? Also, to revert back to the old version you can do the following steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.
Thanks,
Sign in Acrobat Web Team
-
Go back to the old e-sign, new one is rubbish
your new Adobe e-sign is rubbish! So many more steps than before, it jumbles the document title and I have to rewrite it, I placed the signature box where it should be and nope, it changed the location and now the signature is in a completely different place! I have to add email addresses all over again and names - why do I need to add names!? Revert back to the old method immediately, there was NOTHING WRONG WITH IT! The old way was so much easier to use, so much more versatile and do you really think that I…
1 voteHello Susan,
We will like to know more about your issue with new the new update. Could you provide more information about it? Also if possible, can you share the document that you used? It will be really helpful to have it.
Thanks,
Sign in Acrobat Web Team
-
worst update to an already working system
why has adobe changed the way e signatures can be sent this has all changed and is a lot longer to send
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information about it. For example, what is in specific the issue you are facing or any information that you deem important will really help us.
We appreciate your comment and will like to get more feedback from you.
Thanks,
Sign in Acrobat Web Team
-
HATE HATE HATE THIS VERSION
HATE THE NEW ESIGNATURE REQUESTS!!! this section has changed and I cannot work out how to add additional documents to this like the old version used to be able to do. Also where do I add comments and document titles. I really don't like this new format and the 'instructions' and videos are vague and inadequate. Very frustrating!!!
1 voteHello Gregan,
We are sorry you are having trouble with this update. Could you provide more information about this issues? For example, the steps you do in Acrobat web before encountering this issues, if is with a specific file or anything you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team
-
E-sign glitches
Cannot get E-signature docs to load, continues to error.
1 voteHello Verrill,
We are sorry you are experiencing this issue. Could you provide more details about it? For example, the steps you use to trigger this issue, if it happens with a specific file or anything you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team
-
Allow editing of web form signers in setup stage
Allow changes to signers on the set-up for web forms. If someone from an organization needs to sign something and then leaves that organization, there is no way to change who should sign unless you change it with every new agreement that comes in or to completely start over creating a template.
1 voteHello Adriane,
We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example the steps that you do to reproduce this issue or any other information that you deem important. We do support editing an active web form, for any changes you need to open the web form from Acrobat web and in the panel under actions you can select Edit Web form. If this doesn't resolve your issue, please give us more information.
Thanks,
Sign in Acrobat Web Team
-
FORMAT AND DISPLAY
Some words not display properly after download.
1 voteHello Yee Xuan,
We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.
Thanks,
Adobe Acrobat Sign Team
- Don't see your idea?