Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. too late

    it would have been nice to receive this email in 2014 when we needed it why is it now finally being sent to me??????????????

    2 votes

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  2. +1 on the UI experience

    Love the UI experience

    2 votes

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  3. Your website is unfriendly and hard to manage uploaded documents.

    My god, this website sucks. Can't see how to delete a file from those uploaded. Can't sort the files that are uploaded. The 10 files that I did just upload seem to be lost or sorted in some way in the larger list of files that I already have here (and cannot delete). Been using this site and products for a long time, hoping they would improve over time. Pretty, yes, usable, not so much.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Adobe Sign Testaccount wesentlich besser als die Abo Variante Small Business

    Hallo,

    können sie mal bitte dafür sorgen das man auch den gewohnten Zugriff auf Adobe Sign so bekommt, wie es in der Demo präsentiert wird?
    Wir haben unseren Test Account jetzt noch einmal auf den Small Business Account umgestellt allerdings ist die Oberfläche jetzt noch einmal komplett verändert und gewohnte / geschätzte Funktionen aus dem Test Account sind nicht mehr zugänglich!

    Ich werde mich morgen erneut mit dem Support auseinandersetzen müssen was weder uns noch Ihnen Zeit und Mühe erspart.

    2 votes

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  5. sign page not working at all

    When I currently go to sign the document, the window freezes, the page doesn't load and nothing happens. Extremely frustrating.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  6. not loading, shoddy typography

    Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Loading takes FOREVER! C'mon!

    This takes FOREVER to load. Frustrating to say the least.

    2 votes

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    Hi Mark,

    Thank you for your feedback. Are you still facing the issue? If so, would you please try other browsers and see if issue is reproducible and let us know?
    —Robert

  8. Corrupt format on expory

    When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Eula,

    Thank you for your feedback. Can you share a little bit more information about the issue you’re running in to? What file are you trying to convert?

    Thanks,
    Robert

  9. No help

    NEVER loads!!! so frustrating!!!

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. We need a back button

    Hi there,

    We badly need this BACK Button!

    I believe this is on high demand so I'm wondering why Adobe Sign has not acted on this.

    1 vote

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  11. signed security

    It would be nice if a signed document could be added to. Fo example, I have a learning plan that gets graded and commented at midterm, then again at finals. So the midterm info could be locked with the first signature, then the final info could be added at a later date and then locked with the final signature

    1 vote

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  12. Half Pi confusing interface

    Trying to find Adobe Sign on the web so I can check on the status of a document is painful. Your interface is not intuitive. I get odd things about what country are you in even though I am signed in?? When I go to sign user Adobe Acrobat I get what - well not adobe sign? its a 3/10 for this service - annoying.

    1 vote

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  13. ljk

    sign a document

    1 vote

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  14. Adobe sign never works!

    I can never get adobe sign to work... I am considering cancelling this auto renew b/c it works about 10% of the time for me.

    What is going on - is there an issue with my account that is preventing it from loading on the site? Since it is all over the web, and I have tried across multiple browsers (chrome, edge, firefox), I assume that the issue is on your side and potentially related to my account.

    1 vote

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  15. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    4 votes

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  16. Problems with Adobe Sign

    The AdobeSign interface is terrible. I want to be able to star templates that I use often, because my colleagues some how keep creating templates by mistake every time they set up an agreement. It seems like there is something awry or poorly designed that makes it so easy to create a template even without trying to.

    It's also confusing that when you open a template and add signers, the next page shows you the (blank) document with the button to proceed labeled "Send." Most of our contracts have fields that need to be prefilled, so I think a label…

    1 vote

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  17. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    9 votes

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  18. Frustrated

    Your software is absolutely NOT user friendly. It is so confusing to navigate, and there are no instructions. I have wasted so much time trying to navigate this, I am beyond frustrated.

    1 vote

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  19. Add Rotate Page Function

    Add the ROTATE PAGE function to this page. I have had to re-do the same form about 10x now because this function is not present.

    1 vote

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  20. fix it if you sell it

    this **** does not work I have tried to fill in and sigh a simple form 3 times and it will not save or send or advance past the fill and sign screen. the online version does not work.

    1 vote

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