Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. not loading, shoddy typography

    Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. No help

    NEVER loads!!! so frustrating!!!

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. ljk

    sign a document

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe sign never works!

    I can never get adobe sign to work... I am considering cancelling this auto renew b/c it works about 10% of the time for me.

    What is going on - is there an issue with my account that is preventing it from loading on the site? Since it is all over the web, and I have tried across multiple browsers (chrome, edge, firefox), I assume that the issue is on your side and potentially related to my account.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Frustrated

    Your software is absolutely NOT user friendly. It is so confusing to navigate, and there are no instructions. I have wasted so much time trying to navigate this, I am beyond frustrated.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. I can't get it to load

    Can't get it to load where I can sign

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. Document signed notifications

    It doesn't do me any good to get a notification that says my document was signed unless the notification as some identifying information that tells me which document was signed. Is there a way to turn off these notifications? They aren't useful to me.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for your feedback. Yes, there is a way to turn off notifications. If you are still facing this problem please let us know and we will help you to turn it off.
    Also, usually, the email you get shows the agreement name which was signed.

    —Robert

  8. Typing RETURN creates unwanted "/n" characters in message field

    When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. No function in adobe sign

    Adobe Sign is not working! Online wizard is not able to make a simple PDF to a singable PDF and send it out. Looks good, works not.

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Horrible product horrible experience

    HORRIBLE EXPERIENCE, Could not be worse, literally. half an hour to sign in, now it looks like it sent to 1/3 emails, and I have no idea how to actually sign it. I'm so angry and disappointed!

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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