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Acrobat Web

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573 results found

  1. 1 vote

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  2. the update to the document cloud is really bad and takes the product back 10 years. Please reinstate the old format and stop messing around with the product so many people rely on

    1 vote

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  3. The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro

    This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.

    The web version says get app. However the link in unclickable! and I am in the app

    3 votes

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  4. Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.

    2 votes

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  5. Hello I'm getting this error. I have not changed my process. This is slowing me down. I need help ASAP

    1 vote

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  6. Hi! Hope you're well.

    I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.

    Is there anyway to do this? It would be incredibly helpful.

    3 votes

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  7. Hi, pls advise how to use hybrid routing for Adobe Sign. This setting is not activated.

    1 vote

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  8. Adobe can improve my experience by training your staff better. I was transferred to 6 different people and my issue still wasn't resolved. Agents 1-3 offered no help. The 4th person told me that he found my school's subscripton and would transfer me to someone to help me. The 5th person joined the chat just to say he was transferring me to someone else. The 6th person said my account and my school's account was free and there was nothing he could do. I know this is not the case because our technology coordinator wouldn't be able to assign us…

    1 vote

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  9. Adobe Sign sender email address is not my current address and it's a total pain in the asss trying to change it, wtf, i've searched help and tutorials and chatted and scheduled a call and now I'vbe been on hold with account management for a half hour

    hellosign is so much better, this is obv totally frustrating

    apparently it's an enterprise entitlement issue, when I started using Adobe Sign with my Acrobat Pro DC, Adobe Sign pulled some ancient email of mine and set it in stone as the sender of every doc I send out to get signed. Who…

    1 vote

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  10. As a user, I would like to be able to create and prepare a document to be sent and then create a reminder to send the document on a future date.

    1 vote

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  11. Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.

    2 votes

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  12. wow switched from HelloSign because they're down and your UX is horrible! I put myself as a signer on a new client contract and there's no CTA for me to sign, nor was there an option to have me sign before sending it out despite a button that read "Sign then Send"

    How do I sign this agreement?!?!?

    1 vote

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  13. This is my free trial and the process is very very poor! I'm not sure if this is how its work or just because it a free trial!!

    1 vote

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  14. It should be possible to remove a participant from a template

    4 votes

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  15. Your new layout is terrible. How do I resend a document for signature? I've looked everywhere - this is literally the most basic functionality of Adobe Sign and I can't find it. Terrible UI

    1 vote

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  16. After sending a document to other for signing, there should be popup or link to send another document for sing.

    1 vote

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  17. It should be possible to edit prefill data after agreement is sent (but before it is signed) or copy prefill data to new agreement. For example, if I spend 30 minutes typing in the exact services offered on an SOW, and then send the agreement but the client doesn't like the terms of the SOW, I should be able to edit the SOW instead of having to start from scratch. At a minimum, it should be possible to copy an agreement to another agreement (as opposed to editing the original one), where the original agreement's prefill data is available to…

    2 votes

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  18. I wish it were possible to update the underlying document when editing signable fields. For example, if I spend 3 hours creating the perfect signable document, and then I detect an error in the underlying document, I don't want to have to spend 3 hours creating the perfect signable document again...I would like to be able to just replace the underlying document.

    1 vote

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  19. It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.

    1 vote

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  20. Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
    Anand.Nair@ust-global.com
    The last time I attempted to resolve this issue with a separate email I didn't get a resolution.

    2 votes

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