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Acrobat Web

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685 results found

  1. Will not let us rename a binder. Save button does not work when we go to rename it.

    1 vote

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    Hello,

    We are sorry you are experiencing trouble feature . We are triaging your issue and are gathering more information to understand the problem better.

    Could you help us to describe the steps in which you encounter the issue so we can solve it as soon as possible.


    Thanks,

    Sign in Acrobat Web Team

  2. Be nice if we could actually use the template on the mobile side. To be able to send documents off for signature while traveling

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  3. Why do you not allow Adobe sign to have the message that gets sent with the document for signing to be EDITED? Your customer service, who spent 20 minutes figuring it out because they had no idea, says we have to upgrade our plan to do. so you take every opportunity to swindle more money out of us. I am so disappointed in Adobe and your mediocre service, it makes me want to leave for a better service.

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  4. no way to bulk cancel agreements that are set on reminders. total garbage. Need to add that feature yesterday. forget this AI **** it's useless just program good features into the tools

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  5. I hope Adobe can have a setting that doesn’t alter the form fields and allows the document to be used solely for signatures.

    1 vote

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    Hello Christine,

    Could you help us describe more the issue you are having. It could be useful if you describe the workflow.

    Thank you for your comments and feedback.


    Sign in Acrobat Web Team.

  6. Hi,

    How do we get the old Adobe Sign Back. This new interface is not user friendly nor does it all our company send COMPLETED LEGAL documents like we used to. This is cause delays and frustrations from leadership and clients.

    1 vote

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    Hello,

    Sorry to hear that you are having issues with the new interface.

    Something that I can suggest to do is the following:

    1. Sign in
    2. Click on the documents tab on the nav bar on top.
    3. Once open click on the left hand panel on "agreements"

    There you can observe the list of agreements that user has send you can filter them out by completed or in progress.

    Hope this information is useful.

    Let us know if you have any other question.


    Sign in Acrobat Web Team

  7. Adobe Sign Agreements are not able to be moved to folders, even after they are completed. A folders feature for Adobe Sign would be extremely helpful for organizing agreements.

    1 vote

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    Hi Tara,

    Thank you for your suggestion! We appreciate your interest, we are always looking for ways to improve our product and will definitely consider your request.

    Sign in Acrobat Web Team

  8. I think your electronic signature service is amazing. I am proud to be associated with your brand. The only feature that I wish you had is the ability to embed a Vimeo video directly within a signable document. It can still be a traditional, classic portrait-shaped document that prints well as a static PDF. However, video matters a lot for proposals in 2025. PandaDoc and GoHighLevel both have traditional classic style of documents for print, but they offer embeddable YouTube and Vimeo videos. All of the web-based proposals (Qwilr, betterproposals.io, Proposify, etc.) can embed videos, but I understand your goal…

    1 vote

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    Hello Jesse.

    Thank you for your suggestion! We appreciate your interest in helping us improve our product with embedded videos. We are always looking for ways to improve our products and will definitely consider your request.

    Sign in Acrobat Web Team

  9. the position of the signature in request e signature is not at the place where the signature field is added to.

    regards
    Michael Frey
    mfrey@tenneco.com

    1 vote

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    Hello Michael,

    We are sorry you are experiencing trouble the signature's position. We are reviewing your issue and are gathering more information to understand the problem better. 

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  10. The E-Signature Request function is malfunctioning.
    I cannot place fields. I cannot get signatures correctly. This is incredibly frustrating.

    1 vote

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    Hello Chris,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

    Add a comment…


  11. DO NOT force Sign users to use New Sign until is ready; it is not ready now.
    New Sign breaks existing templates by (I think) defaulting all initial (& other?) fields to the first sender, even when it was 2nd sender on the template.
    Long-time user of Sign. Got the notice it's coming, whether we want it or not (and whether it's remotely ready, evidently.) So I tried it out.
    My documents have, typically, just two signers: me as sender and the recipient. Template docs have assigned fields with assigned fillers/signers/initialers -- either me or the recipient.
    New Sign breaks…

    1 vote

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    Hello Tim,

    We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. Your service isn't working. Attempting to upload esigned documents is throwing the attached error

    1 vote

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    Hello ,

    We are sorry you are experiencing trouble the feature . We are triaging your issue and are gathering more information to understand the problem better.


    Problem should be solved by now. We appreciate your patience and cooperation in resolving this issue. If you have any further questions, concerns or issues , please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. Hello Adobe Team,
    highly appreciate your efforts to continuously improve the product.
    there are couple of points i wanted to bring to your attention.
    1. the new Adobe Desktop version has a glitch where if i send a document for signature via Adobe Sign (desktop) the fields that I mark as to be signed by the customer, do not show up when the customer opens the document to sign. I have to come to web version of adobe in order to make sure that this doesn't happen.

    2) I'm an accountant and have to send various types of documents to…

    1 vote

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    Hello Jay,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team

  14. Hi there,
    On mobile phone, when we use the adobe sign to sign the documents, it seems we cannot change the signatures. we can do so on laptops and PCs only. As it is supposed to be convenient and user-friendly, the feature of swopping the signatures stored should work on mobile phones too. Please help look into it. Thanks

    1 vote

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    Hello,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team

  15. Resend e-sign request

    1 vote

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    Hello Ash,

    We are sorry you are having trouble with this feature. Could you provide more details of the issue? For example:

    • Does it happened with an specific file?
    • Does it happened with an specific recipient?
    • Could you provide a screenshot or the document were you are seeing this?

    Any information that you can provide will be really useful to triage and fix this issue.

    Thanks,

    Sign in Acrobat Web 

  16. Hello - for Adobe E-sign, I am confused as to why when i click request e-signatures, the platform looks different each time - see attached photos. Can this be more consistent?

    1 vote

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  17. It is ridiculous to waste time to find it out e-signature feature and sending it to get sign.
    I endup using Dropbox for signature.
    Just advertisement, improve it.

    1 vote

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    Hi Kumud,

    We understand you are encountering some troubles with Acrobat Web app. We apologize for any inconvenience this may cause.

    We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  18. Please allow us to edit or delete an email / name once we have added one without having to delete and restart the entire transaction (For example, if we are sending to multiple recipients and one email bounces back, please give us the ability to edit that document instead of restarting)

    1 vote

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    Hi Chloe,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team

  19. Edit one document in Binder / Correct Agreement.

    Would like to request to allow for editing / removal of specific documents after sending an Agreement for Signatures.

    Currently, when sending multiple Documents, the Agreement puts all documents into 1 binder. This proposes the issue of being unable to ammend / correct any documents after they have been sent. For example, sometimes a tenant will request a modification to be made to one of the lease documents. We would like to be able to remove that one document from the binder and add the new version without having to create a…

    0 votes

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  20. We would like to request a feature that allows multiple people to be assigned the same signing order. For example, have 3 tenants be able to view and sign documents at the same time (All 3 Tenants Assigned Signing Order 1), and then have the Landlord only be able to view and sign after the tenants have all signed (Landlord as Signing Order 2).

    For leasing services, the Landlord always has to sign last. Adding this feature would be helpful to minimize transactions so that we can include the landlord on the initial transaction. In the current format, it requires…

    1 vote

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    Hi Chloe,

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.

    Sign in Acrobat Web Team

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