Acrobat Web

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Document Template Won't Load

    My document template won't load. I tried to open a few times and it keeps on loading. I already tried log out and login and even restarting my computer.

    Please help

    3 votes

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  2. Adobe Sign - Won't Load Document

    When I upload a document and attempt to send for signatures, I can write the message to those I'm sending it to, adding their email addresses but that's it. When I click "Specify Where to Sign" it gets stuck @72% loading or it gives me the error message "Could Not Send, An invalid JSON was specified.

    2 votes

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Lara,

    Are you still facing the issue? Does it happen to all documents or certain documents? If you still have issues using send for signatures, could you please share a screenshot and a document that you used when the problem occurred?

    Thanks,
    Adobe Sign Team

  3. No s refleja en la impresión final la auditoría

    Muy buenos días. ¿Cual es la razón como en este caso que al imprimir el documento no se incluye las hojas de auditoría; si ya todos firmaron el documento?

    1 vote

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    Started  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Adobe doesnt work

    It just keep loading adobe sign- it never works

    2 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Adobe Sign app not working at all

    Adobe Sign app doesn’t show any docs out for signature and when go to Sign section it’s still got link for Get App even though I am in the Adobe sign app!

    2 votes

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  6. ****

    Your software and website is useless. Why do you have to constantly supply buggy software that looks like it is written by primary school children?

    3 votes

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  7. Echosign

    For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.

    2 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Incorrect Handling if SMTP 4.x errors

    Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:

    [SMTP Status] 451 4.7.1 Please try again later

    Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.

    Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.

    2 votes

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  9. 2 votes

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    3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Persistent Server Errors

    We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .

    2 votes

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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Soooo user UNfriendly

    Although I appreciate that it is an option, the signing process pretty much sucks. Could you maybe try harder to make it even more user unfriendly??
    Examples:
    Being able to change the message that accompanies the request as you are specifying where to sign...
    Integration with Outlook address book?

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Jimmy,

    You should be able to change the message accompanies the signature request before it’s sent out. There is a Back button in the right hand panel where you are specifying where to sign, which will take you back to the previous screen where you can change the message.

    Thanks,
    Adobe Sign Team

  12. Sign can't work, tech support can't fix it

    Sign doesn't work. You couldn't make it work so I have to pay for Authentsign. I should not have to also buy other subscriptions because sign doesn't work. It stopped working right when i bought creative cloud. The only think i actually needed is the Sign feature.

    3 votes

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for your feedback, Debra. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  13. Missing agreement in the Adobe apps

    We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.

    3 votes

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

  14. Requested feature - Edit within Adobe Sign

    When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.

    2 votes

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    Under review  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Requested feature - Schedule send

    I would like to be able to schedule documents to send at a later time, not only immediately.

    2 votes

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  16. Pas de décompte du nombre de documents signés

    Bonjour,
    Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
    Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
    S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
    Un grand merci.

    3 votes

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

    2 votes

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Bulk replace CC for forms and templates

    After setting up many forms and templates a person in the CC field has left the business. WE have to go through all the forms one by one to replace the person. Very annoying, costly and time consuming.
    We require function to replace a person throughout the system in CC fields on templates. and webforms.

    1 vote

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  19. Unable to progress request

    It not allowing me to request a signature.

    1 vote

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    0 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Ruben,

    Thank you for your feedback, could you please share more information about the difficulties you are facing while requesting a signature? More detailed steps will help to understand the problem.
    Thanks,
    —Robert

  20. disappointed

    very slow and crashes so often then cant reopen

    1 vote

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