425 results found
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Reminder doesn't work.
reminder to recipients does not work on bulk send!!1
1 voteHello Salina,
Could you provide us with more information about this issue? For example the type of remainder you try to use, attached documents, etc.
Thanks,
Adobe Sign Team
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glitch on esign feature
when document is open and I chooose request esignatures, it goes to a blank pg. I must go to 'documents' tab and request esignature from there. This did not happen in the past. New glitch
1 voteHi Diana,
Thank you for your feedback. Are you still experiencing the issue? Does it happen to all of your documents or just particular ones? Are they uploaded by you or shared by others?
If this only happens to certain documents, would you be able to share some with us so we can investigate?
Thanks,
Adobe Sign Team
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Adobe SIgn
Sometime recently the way the Adobe sign emails have changed. The email "Title" now says Adobe Sign on Behalf of Builders Installed Products where it used to just say Builders Installed Products, this is very troubling to our customers that have used this for years, it now goes straight into their spam files.
1 voteHi,
Thank you for your feedback. We'll review the change.
Adobe Sign Team
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E-sign not set up for multiple signatures to one email
Your e-sign process could use some updating. I have documents that I need two people to sign (spouses) but only one email address. I should be able to assign each signature request to a specific person (like docu-sign allows) to make this part of your sofware more user friendly.
1 vote -
Massive issue with adobe sign
Hi there, you have a fault with Adobe sign. When you open a PDF that has been altered and signed the changes to not show up on the PDF when opened in an iPhone. They show when opened on PC in Adobe but not on iPhone> The auto generated email with the document also does not show the changes when opened on my phone. This is a massive issue.
1 vote -
Cookie Warning covers Click to Sign
Our end users are encountering a serious issues with the "Cookie Warning" box because it covers the final "Click to Sign" request and prevents them from finishing the electronic signing process. This has resulted in missed deadlines and huge frustration.
1 voteHello Ruth,
We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Cookie pop up problems
Please move your cookie bar. Our clients continually think they've signed their documents bust haven't seen the "click to sign" button because it's under the cookie notice. This happens constantly and necessitates numerous emails and phone calls to explain what should be a fast and easy way to get documents signed.
2 votesHello Janet,
We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Input preview function
I hope Adobe can add in this function, give "PREVIEW" of where we input our fields or where ADOBE had automatically input those fields.
Instead of sending to the signatory immediately , we should have an overall view of where did we input the signatories boxes, date boxes etc.
I have came to situation where Adobe automatically input the date field or I have accidentally input double field of signatories but as it was send immediately without a preview, it was rejected by the signer. Do prompt us(the person that create the form) if double input of signatories with the…
1 vote -
Request e-signature doesn't have Signature only option, the Signature include date, time, email, etc.
When I tried to request signature from the web, I want to add only Signature but there is no such component in web version. There is only Signature, date, etc. combine into one even if I select type as Signature.
Please add "Signature only" in web version.
1 vote -
Highly Disappointed
Extremely disappointed in this software!!! I recently switched from DocuSign and I tried to utilize the e-sign feature for 2 separate clients and the severs is unavailable. This is unacceptable for a company of this magnitude. If your going to get in the game of e-signatures, then live up to it. I cannot afford to not be able to get my documents out for signatures and can't be delivered. This situation has caused me to consider cancellation.
1 vote -
Webformulare Euro als Währung
In den Webformularen wäre es sehr hilfreich, wenn die Währung Euro in Feldern unterstützt würde und mit diesen validierten Werten mit dem korrekten "," als Trennzeichen gerechnet werden könnte.
1 vote -
Can't request e-signatures
I'm not able to request e-signatures, although I had been able to in the past. Has something changed with my account?
2 votes -
Reques e-signature freezes
Request e-signature services arent available
2 votes -
This product needs work.
We NEED TO BE ABLE TO EDIT THE EMAIL ADDRESS OF THE RECIPIENT.
1 vote -
NEED PASSWORD TO UNLOCK MY PDF
Un pdf che ho inviato per una firma, è ritornato bloccato. Mi chiede una password che nè io nè il mio cliente abbiamo messo. Posso ricevere una password temporanea per sbloccarlo?
1 vote -
I can't get any document e signed and I can't get support to give me an answer !
I have been trying to fix an issue this morning and support have been disconnecting without giving me responses
1 vote -
Display
You really should be able to give more information when viewing the columns of "recent" and such documents you sent for signature. For instance a column showing WHO you sent it to for signature is helpful because then I don't have to click on 7 files to find the right one since they are the same file sent to different people.
1 vote -
Notification when client decides to stop receiving reminders
Is it possible to receive notifications when an e-signature recipient requests to stop receiving reminders?
2 votes -
電子サイン機能での日本語入力の不具合について
Acrobat Pro（デスクトップ アプリ）で、「電子サインを依頼」機能を利用する際に、不具合が生じています。
具体的には、以下の操作の際に、高い確率でエラーが生じ、操作を受け付けなくなる、というものです。
・「この文書に電子サインする受信者を追加」のコメント欄や件名に、日本語で入力
・契約書のテキストフィールドに、日本語で入力一度操作を受け付けなくなると、デスクトップ アプリを再起動するまで、不具合が続きます。
英語での入力や、テキストエディタからのコピー＆ペーストでは、このエラーは生じません。また、ブラウザ上での電子サイン操作であれば、日本語入力も問題なく行えます。
契約書の送信時に、非常に大きな問題となっており、早急の解決を望んでおります。
1 vote -
Email Message - move button below message
RE: Request e-signatures-The email sent to signers
. Most signers never read the message because the "Review and Sign" is above the message.
It would be better if the button was below the message.1 vote
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