154 results found
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Comments disappeared from shared PDF
I made comments before sharing this document and now the comments have disappeared. I can still see the highlights in the page thumbnails on the left, but they're not showing up on the actual pages.
1 vote -
Can't simply upload and share docs
I can't tell you how much trouble I have navigating the Acrobat UI in order to simply upload and share documents. I'm an Adobe employee and an MIT graduate and I find these things nearly impossible to figure out in either the Acrobat app or the Acrobat site. I want to do what I could easily do with Adobe Send: (a) create a folder, (b) upload several docs into the folder, (c) select the docs I want to share externally, preferably as a link in one email. But, all of these steps were quite hard to figure out in the…
1 vote -
Unable to share file
I keep getting an error message saying this: "You have reached the maximum number of recipients. You can instead click "Get a link" to generate a shared link." There are no recipients for this file...
1 vote -
Creating Link not working
The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug
2 votesHello Mudasir Syed,
Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information
1) Is it happening for all files or with any specific document only?
2) Share the screenshot of the error that you are getting while trying to create the link
3) System configuration that you’re using (browser name & OS )
Hoping to hear from you soon.
Regards,
Harshpreet
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Difficult
This entire program is difficult to use. Especially difficult when trying to send an email to someone.
2 votesHello Hope,
Thank you for contacting us. To assist you better, can you please apprise us with the following information:
1) What are the steps that you are trying to follow while sharing file?
2) Share the screenshot or description of what exact issue you're facing
3) Is it happening for all files or with any specific document only?
Thanks,
Harshpreet
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Show share link so I can compare to paste from clipboard.
STOP Changing it. Most recent change closes the link window. It is really helpful to be able to SEE the link URL to verify I'm pasting the right link into my email app instead of the last one that might be in the clipboard. Under the most recent change, I cannot see the link on Adobe to compare against my PASTE. It worked great in October, you broke it in November, Just started working again, and now you broke something else. Please STOP changing it. Your changes are not helping.
1 vote -
Sharing PDF for Comments needs more features such as bookmarks
I am testing Acrobat DC for sharing PDFs for commenting. The commenting part works OK but the full palette of comment tools such as textbox, draw rectangle, arrows, etc would be useful. Also bookmarks created before sharing are visable in the shared document but any bookmarks that are created afterwards by any party disappear. Due to these shortfalls I will not be upgrading to DC, Acrobat Pro 2017 is working just fine.
1 vote -
interface
not obvious how to share the file once it is already uploaded into the document cloud
1 vote -
Error message when trying to protect a pdf
Hi, I keep getting an error message whenever I try to password protect a pdf
1 vote -
Re-sharing and downloading shared PDF files
It would be great if the user is able to re-share the document and to download it. In my version, I am not able to re-share after I stopped sharing. Also, I have not been able to download the file as a PDF with comments.
1 vote -
Get a Link button now defaults to Share with Others
(1) Goto: documentcloud.adobe.com/link/doucments/files in the Web Browser
(2) hover over a file and a mini tool bar "Edit - +Share - Link - Star"
(3) The +Share button brings up a pop-over with "Share with others" preseleted.
(4) The Link button brings up the same pop-over. It use to have "Get a link" preselected, but now it has "Share with others" preselected.
(5) It also use to remember my preference to uncheck "Allow comments".Not a big deal, but use to work smoothly and now it's 2 extra clicks.
1 voteThanks for providing feedback. This is a known issue in the app currently and will be fixed by Dec 6.
Regards,
Shweta -
it isnt opening the attached documents sent out
the pdf document is not opening
1 vote -
Share
Share with Bluetooth
1 vote -
Sharing that doesn't share.
I cannot believe the unreliability of your Adobe Cloud sharing program. I have researched this issue which you are aware of and that I am paying for with my subscription yet I am unable to consistently access. Absolutely nothing short of unacceptable issue. It is not my internet as all else is functioning. Nor is it my computer as all other programs working. Just utterly sad service.
1 voteHi Stacey,
Thanks for reaching out and sorry for any inconvenience caused. This seems to be a temporary server glitch that is showing the attached error. Could you please let us know of you are still facing this issue?
Regards,
Shweta -
File sharing online cloud features SUCK
where the **** is the share again option!!!!!!!! wanted to modify the share feature to not allow comments but UGHHHHHHHHH@!!!!!! This service SUCKS!
1 voteHi Hector,
Thanks for reporting to us. We are considering your request and reviewing internally.
Regards,
Shweta -
Need more advanced options simple easy to reach
Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.
1 voteHi Hector,
Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.
Regards,
Shweta -
Reminders On Shared Documents
It would be nice to be able to create reminders on Shared Documents. I know you are able to do this with documents that required signatures but when I share a file on Adobe Acrobat, I cannot send reminders to the people I shared it with.
I usually use this feature to send artwork to my team to request comments on the file. It will send out the initial email but it would help if I could remind people daily to make sure they review the file.
Is there any way to do this? I cannot see anything at the…1 voteHi Clara,
Thanks for reaching out to us. We are reviewing your requests internally. Will get back once we plan ti implement this is future.
Regards,
Shweta -
need help getting my send to work for my track and send
I am unable to get back on my Adobe track and send account. It went past the 30 days as I was not at computer. I don't know how to get back on as editing my payment info has not helped at all. Can someone get this going. The credit card info should have always worked so I do not know what is going on and am really in need of this product. I can't send files at all.
1 vote -
1 vote
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Features End of Life in Adobe Document Cloud
Please don't deprecate the send and track features. I have a business process that will be impacted if you do. You haven't given any details on the enhancements but based on the past "improvements" I'm almost certain it will involve me having to develop an entirely new business process from scratch.
1 vote
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