36 results found

1. TERRIBLE NEW LAYOUT - PLEASE REVERT

   TERRIBLE LAYOUT - CANNOT SEE EMAIL ADDRESS FOR WHAT FILE WAS SENT!! THIS IS CRITICAL!! I SHOULD NAME EVERY FILE BASED ON THE RECIPIENT FROM NOW ON?? WHY IS IT YOU CANNOT COMPREHEND THE NEEDS OF YOUR CUSTOMERS? Attractive layouts do nothing is work flow is impeded. This was a terrible terrible mistake on your part. Please fix ASAP.

   33 votes

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2. HATE new format

   This new format is TERRIBLE!!! Now agreements are buried down in the list instead of categorized by out for signature, completed, or waiting for my signature. It took 3 extra steps to get to the document history. HATE IT.

   28 votes

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3. HATE this new version

   You can improve by giving us the older version back!! This new version is complicated and messy looking. How can I download the previous version????

   25 votes

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4. new layout?

   this is an absolutely horrible new layout - cannot see names or easily access my files. did you even both to notify people and we missed that email or did you just dump this on us on a Monday morning?

   21 votes

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5. New Update is TERRIBLE

   The new update hinders my experience and makes it harder to navigate through Adobe Sign. The singed and unsigned documents are no longer seperated and I can no longer search through my documents. I also can't find my templates in this new update as well. Please fix this issue as it is no longer helpful with this new update.

   22 votes

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6. File Downloads (.zip)

   The old document cloud allowed for multiple files to be downloaded via .zip folder. I would like to have that capability back.

   1 vote

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7. CUSTOMER FEEDBACK

   It is obvious that there is overwhelming, unanimous, disapproval of the new Adobe Sign layout. I have yet to see a positive comment regarding the new layout.

   Adobe, for once, can you please accept the customer feedback proclaimed so loudly across these boards and let us go back to the old version/view? At least give us the option to do so and you can continue testing this new style for those that actually want it.

   You tried and you meant well, but it was not received well, to say the least. If you can revert, we can forgive.

   This is a serious comment, I do not troll. The customer feedback is clearly against the change, and not just minor annoyances but rather huge frustration and disappointment with the layout and user experience.

   Like "New Coke". It didn't work, and everybody (that cares about that sort of thing) was ecstatic when the reverted to the old formula. It's OK to go back. Thank you.

   It is obvious that there is overwhelming, unanimous, disapproval of the new Adobe Sign layout. I have yet to see a positive comment regarding the new layout.

   Adobe, for once, can you please accept the customer feedback proclaimed so loudly across these boards and let us go back to the old version/view? At least give us the option to do so and you can continue testing this new style for those that actually want it.

   You tried and you meant well, but it was not received well, to say the least. If you can revert, we can forgive.

   This is… more

   9 votes

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8. Delete option

   Can I delete documents?

   1 vote

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   Resolved  ·  cfrench responded

   Yes, you can delete files by hovering over a file in the file list and checking the box on the left side. Then choose Delete from the pane on the right. See this page for more information – https://helpx.adobe.com/document-cloud/help/files.html#manage_files

9. can't able to download Adobe app

   Sir,
   Can't able to download the Adobe app on my PC.
   My e mail ID is also verified. Please send me a link for it -If you can.
   My email 🆔 is -ravithakore@outlook.com
   THANKS.

   2 votes

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10. I hate this update

    This new update is extremely disheartening. I was just on a call asking for assistance and the software update failed to include some very essential components. I ask the individual who was assisting me and it seemed as though he was not familiar with the new update himself nor did it seem that he understood what I needed assistance with. I want to know if there is a way to separate templates, signed agreements, drafts, and those agreements waiting to be signed. Also, It seems as though I have to click on every agreement to figure out who it was sent to. It no longer shows me who the agreement was sent to in the dashboard. I'm so displeased with this update.

    This new update is extremely disheartening. I was just on a call asking for assistance and the software update failed to include some very essential components. I ask the individual who was assisting me and it seemed as though he was not familiar with the new update himself nor did it seem that he understood what I needed assistance with. I want to know if there is a way to separate templates, signed agreements, drafts, and those agreements waiting to be signed. Also, It seems as though I have to click on every agreement to figure out who it was… more

    9 votes

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11. HORRIBLE NEW DESIGN!!!

    ITS HORRENDOUS! Its insane how horrible this product is. i HAD BARELY LEARNT WHERE TO FIND MY FILES UNDER THE "MANAGE" TAB. now all of that is gone, without notice! in the new interface, you dont even know who is the one that has signed the document. You should be ashamed with this product. I cant wait to move on.

    8 votes

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12. Adobe Acrobat Pro DC hängt sich auf

    Adobe Acrobat DC hängt sich seit dem letzten Update ständig auf "Keine Rückmeldung" und ist unerträglich langsam.

    1 vote

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    Resolved  ·  cfrench responded

    We’ve made some improvements to the upload speeds let us know if you’ve noticed improvements.

    Wir haben einige Verbesserungen bei den Upload-Geschwindigkeiten vorgenommen. Teilen Sie uns mit, wenn Sie Verbesserungen festgestellt haben.

13. Отменить подписку

    Номер заказа: ADB048270126RU
    Дата заказа: 21 декабря 2018 г. Как отменить подписку.

    1 vote

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    Resolved  ·  cfrench responded

    This page describes how to cancel a subscription
    https://helpx.adobe.com/document-cloud/kb/cancel-subscription-acrobat-online-services.html

14. How do I switch languages on this site?

    Because I have a Japanese e-mail address, everything on this site is in Japanese. How can a switch the language to English?

    1 vote

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    Resolved  ·  cfrench responded

    To change your language, sign in to https://documentcloud.adobe.com/link/home/. Click on your account icon (just to the right of the bell). Then choose Settings (the first option you can select). You can pick your preferred language under User Locale (the first option at the top of the dialog).

15. send and track

    where do I find the send and track tool

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    Resolved  ·  cfrench responded

    The Send and Track features are now part of Sharing files for viewing. You can share new files starting from the “Share Files” tool at https://documentcloud.adobe.com/link/home/. You’ll find files you’ve previously shared under Shared – For Viewing on the left side.

16. why is adobe post upgrade so slow????

    Ever since the Adobe was updated, it moves at a snail's pace. Why is that? I have Adobe Acrobat DC

    1 vote

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    Resolved  ·  cfrench responded

    We’ve resolved an issue that was affecting the uploading of large files.