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Acrobat Web

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4534 results found

  1. Can't combine files

    1 vote

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    0 comments  ·  Combine files  ·  Admin →
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  2. Absolutely hating the new version. it is taking out fields from forms when trying to send for signature. Miserable. I don't have time for this. Very unclear. I plan to look into other platforms for sending for signature. Where is the improvement?

    1 vote

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    Hi Laurabeth Barnett,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  3. All I want to do is open a download and I just keep getting offers of products that I just do not know how to use ...stop that if you want to improve

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. 안녕하세요 학생기준으로 어도비를 결제했는데 저번달까지 23100원씩 빠지다가 이번달부터 39000원인데 이유가 뭔가요?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. HI
    I hav adobe X std version.

    Today I did not activate it again after my HDD format.

    Please guide.

    1 vote

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    0 comments  ·  Subscription  ·  Admin →
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  6. Can't use the highlinghting feature continuously. There's a need to click over and over again to highlight. It's bothersome to do so.

    1 vote

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    1 comment  ·  Commenting  ·  Admin →
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    Hello Valentina Fajardo,

    Thank you for the feedback. Our team is currently working on a solution to resolve this issue.

    I will update the thread once this issue is fixed.

    Regards,

    Amit Gupta

  7. Something is wrong with the Adobe Sign app. It hasn't worked for a few weeks. I was hoping yall would figure it out.

    It's formated weird and I can not send documents out.

    Please help.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Aussie Pet Mobile River Oaks, 

    We're sorry to hear that you're having issues with the app, could you bring us a little more details? It was on desktop or web? It was with a specific file?

    We will triage your issue and do our best to resolve it. Thanks for letting us know, and feel free to bring any issue or doubt.

    Best regards,

    Sign in Acrobat Web Team

  8. huiningli's IMM5709 Application

    1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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  9. You cannot advertise a free service if that is ONLY available as part of a premium package. Thanks for wasting my time.

    You are not a free way to convert a PDF to dox. Because that is only available as a PAID product. EG not free.

    1 vote

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    Resolved  ·  1 comment  ·  Export PDF  ·  Admin →
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  10. Please add (as soon as possible) the ability to copy email addresses into the e-signature list. Currently you can only type a person's email, which is a major oversight. Emails can be complicated and a single typo will result in the person not receiving the form for e-signature.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Will Snyder, 

    Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.

    Best regards,

    Sign in Acrobat Web Team

  11. You are all ********, you charge us whatever you want for services that don't work.
    I have uploaded a pdf file for comments and cooperation and some pages are not displayed. They are slow to load and never load. It tells me that it is loading but nothing happens.
    What can I do to fix it?

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  12. You've ruined all my templates by deleting calculated values. I need that functionality and it makes absolutely no sense why you've removed it. Unless you bring it back, I'll need to look for a different e-sign solution. What the ****?

    1 vote

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    Hello Katie, 

    We are sorry you were experiencing trouble with this feature, and we offer you our apologies. But I have great news for you now, this has been implemented back.

    Please let us know if this is working fine for you.

    Thanks,

    Sign in Acrobat Web Team

  13. 1 vote

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    0 comments  ·  Create Template  ·  Admin →
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  14. Stop over-complicating things to the point where they break. I'm being forced to used your garbage programs for work, and I've spent the last 7 hours troubleshooting adobe sign because it refuses to accept a simple .jpg.

    I have nothing but a miserable experience every time I'm forced to use any adobe product.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Dustin,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  15. Disappointed that Edit does not include the ability to select and arrange parts of an existing image or Copy/Paste within an existing document.

    1 vote

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    Need Info  ·  1 comment  ·  Edit PDFs  ·  Admin →
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  16. I do NOT want to upgrade. I just want to have access to what I have already purchased. Your site is confusing

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. For some reason every time I try to compress this file with your on-line compression it replaces much of the text with "tofu" or rectangles where the characters should appear.

    1 vote

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    Need Info  ·  1 comment  ·  Create PDF  ·  Admin →
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  18. How do I disable Adobe Cloud? It is useless and invasive.

    1 vote

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    0 comments  ·  Documents/Upload  ·  Admin →
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  19. BAD CUSTOMER SERVICE!!!!! LEFT THE CHAT WITHOUT SOLVING ISSUE

    1 vote

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  20. Need to be able to delete e-mail addresses of recipients as we wish. How do I do this?

    This is a privacy matter, and it mean lead us to use an out of date address.

    1 vote

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    Hi Curt,

    We appreciate that you reach out to us and we are glad to help. In order to clear recipient email suggestion, please follow below steps:

    1. Log in to Acrobat Web

    2. On the Home page, click on the User profile icon button on the top right corner of the screen

    3. Click on Settings

    4. On the Auto-Suggestions option, click on the Clear Suggestions button

    5. This will open a confirmation modal, click on Clear all button

    By doing this, the recipient email suggestions will be cleared out completely 

    Please feel free to reach out again if you have any further questions.

    Thanks,

    Sign in Acrobat Web Team

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