5243 results found
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Not working
Failing to load keeps refreshing
1 vote -
Resending of Signed Agreement
Can enable clear signature and re-send of signed agreements.
1 voteHi Tan Si Yin,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request, just one small ask, could you please tell us more about this idea of yours?
Thank you!
Sign in Acrobat Web Team
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Manage tab is empty
Hello, the "Manage" tab in adobe sign is blank and not showing any of the signed documents or documents in process when I have been copied in the Send field. Any idea how to resolve?
1 voteHello Julia,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Can you please tell us if this issue still happening?
If yes, please bear with us to have this fixed!
Thank you,
Sign in Acrobat Web Team
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Einfach war einmal...
Es war bisher unkompliziert, geöffnete pdf-Dateien zusammenzufügen. Durch das echt umständliche Drag-and-Drop platzt mir der Kragen. Jede eingescannte Seite abspeichern, bevor ich sie zusammenfügen kann? ÜBLER geht nimmer!
1 vote -
export pdf isn't working
When I export a PDF it just keeps reloading and reloading the page
1 vote -
Can't send an e-signature request due to issue.
I tend to use the app as default. When trying to request an e-signature, I get as far as selecting what I want the recipient to sign and then the left-side box goes black. This is where you would ordinarily finalise and send the document - which I now can't due to the random black boxes appearing.
Would much appreciate it if this was resolved.
1 voteHello Craig,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.
We are triaging your issue and are gathering more information to understand the problem better. If the issue is still happening and in the meantime we resolve this specific problem please try to use earlier version of the feature by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue.
Could you please tell us if this issue you are facing happens every time and with all the documents you use?
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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New version of esign is hard to use
The new Request e-signatures function is hard to select the sign order. please fix this issue.
1 voteHi Opas,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause.
Please follow these steps to be able to add Sign in Order to your recipients:
- With your document opened in Request Signature click the "+" button on the Left Hand Panel under "ADD RECIPIENTS"
- Select a recipients or yourself
- Activate the option "Recipients must complete in order"
- Hover over your mouse to any recipient
- Click the "..." button that appears
- In the "Recipient details" windows that just pop up, go all the way to the last option called "Order"
- Click it and select the position you want the recipient to be in
- Do this process for any other recipient
Please see the attached video as a reference.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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no idia at this time
Why am I charged for Adobe $29.37 on Aug.07/24 and $91.51 on Aug.06/24.
If not answered correctly , I will cancel all Adobe.
Thank You
Dusan Trchala
416-754-7246
trchalad@outlook.com2 votes -
Compress a PDF function not working
None of Adobe Acrobat is working for me. I use the 'Compress a PDF' for work and this function has been running an error message for the past day every time I try to use it. It says the task can't be completed. I've tried logging out and in again, restarting my computer and attempting different versions of my PDF to compress.
1 vote -
1 vote
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File saving bugs
I was editing a file for school and when i finished and tried to download it, it was endlessly "saving" the changes. After 20 minutes i thought it was a bug and refreshed the page but after that all the changes were erased completely.
1 vote -
Unable to delete pages
I have tried for three days now to be able to edit/ delete pages from this document and it will not load into the edit software.
1 voteHi Kacy Rabbitt,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Acrobat Web Edit Team
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New Signature Panel Feature is not good.
The new E Signature update is not easy as the old one.
Email Id's not populating
the Old one with advanced panel was good. Please bring back the old one, any update happening , should be more user friendly and easy to manage than the old one.1 voteHi,
We're sorry you're experiencing trouble with the latest update of our app. We're currently investigating the issues you've mentioned and would appreciate it if you could provide more details to help us understand the problem better. For example, does the issue with email IDs occur consistently? Any additional information you can provide will help us improve the app in future updates.
Thanks,
The Acrobat Web Team
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1 vote
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Adobe Error 300 really???? On the last page of a 100 page document that renders hours of work useless?
I wish that Adobe would stop sending Error 300 messages on the last page of a 100 page document. That document then becomes a corrupt file and I have to start reformatting the entire document. This happens too many times for me to consider keeping my subscription. Can you please advise a fix for this ongoing issue???/ It is extremely frustrating and a realy time waster.
1 voteHi Valerie Balderson,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Could you please share the workflow and the file in which you faced the issue?
2) Does it happen for all files or with any specific document?
Thanks,
Acrobat Web Edit Team
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popups
Get rid of the automatic pop ups when I move the cursor anywhere near a comment
1 vote -
comment posting
Stop requiring comments to be 'posted'
1 vote -
export conversation
im not sure how to but a setting that would export your entire conversation for each documentation information genergated from AI assistant
1 vote -
Viewing editor activity in Adobe docs (have they looked at the PDF yet?)
In a previous version of Adobe docs, you could see which editors had accessed the PDF. This was useful to help push review along. We could follow up with stakeholders who hadn't hopped in yet. It's now impossible to tell who's opened the document unless they comment (which they don't always do). Please consider reinstating this feature.
1 vote -
1 vote
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