Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  2. Description of desired feature
  3. Why the feature is needed

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  3. Environment (OS, other related application versions, etc.)
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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  1. Non funziona

    Non riesco a compilare e firmare il contratto, mi si apre una pagina bianca con una rotella che gira all'infinito e la scritta "caricamento adobe sign in corso". Peccato però che dopo ore non abbia ancora caricato nulla.

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Bad

    Very Bad app it take longer time to load and at time to open every time have to sign in.

    1 vote

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  3. ability to do additional invoices without going back to main page

    When using the send for signature feature it would be handy to be able to send the next invoice without having to select document cloud and then send for signature again.

    1 vote

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  4. 10 Mb per document is not enough

    I am getting very poor results from signing contracts and am preparing to abandon adobe pro dc altogether to find a program that allows me to send more than a 10 mb document. Please advise if you can fix this.

    1 vote

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  5. New features

    The Acrobat DC app is missing a few key elements that the web version has. The ability to remind customers at specific times and the option to hide agreements.

    It would also be nice if we have an option for both web and app to organize agreements by folders you created. I use this app to have my clients sign tickets that I do and if I could sort out by folders it would make it a lot more easier to navigate.

    Also, reminders do not show up in activity and I think that needs to be added as well.…

    1 vote

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  6. Won't stay logged in

    It's really nice to see all the pretty pictures when I log in, thanks so much, it really helps the functionality of your product. If you aren't too busy with fascinating art, could you look into the reason why the "stay logged in" feature doesn't work on my Windows 10 Pro PC? It would also be convenient if when I sort the pile of forms, they remain in the sorted order, rather than me having to re-sort them every single time I log in.

    1 vote

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  7. Great Customer Experience

    Thank you Sumit for helping me solve my issue with my Adobe Pro DC account. Your support was impressive and timely

    1 vote

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  8. New Adoobe Sign UI is awful - sending templates is so much harder to do than it should be

    It needs to be easier to send a template document for signature. It used to be very quick and simple. Now you have to go to documents>templates>[click a template]>use template OR documents>all agreements>[status changed to library document]>Search specific fields>[find the template>send.
    This just isn't suitable.
    It is nonsensical to not be able to select a template when you click any of the 'Request Signatures' or 'Fill & sign' options throughout the site.

    Very frustrated at how bad this UI and user journey is.

    2 votes

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  9. New Adobe Sign is abysmal - go back to old version

    Every time you make a change to Adobe Sign it becomes less and less user friendly.
    It is now practically unusable and we will be looking to move to a different provider at the end of our contract unless it is rectified to be user friendly. We have been with you for years, but this is just impossible to work with.
    Just go back to the original format, it was easy, convenient, quick and simple to use. All you have done is make it worse with every update.
    Or give people the option to use the classic mode, as default.…

    4 votes

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  10. Design change

    The new changes to the desktop and location of all functions is horrible. You keep changing thing in the name of improvements. But what you customers can function or use your product because of you changes I believe your going the wrong direction!!

    Frustrated in Adobe Sign

    2 votes

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  11. YOU GUYS SUCK!

    Your devops team sucks. Your customer service sucks. And the new "user experiences" that you guys keep trying to roll out -- they all suck too.

    2 votes

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  12. Stop changing ****!

    Adobe customer service is a joke. You keep changing the "user experience" for adobe sign, and each time you take away functionality that the community has said -- time and again -- that we absolutely need. The "manage agreements" view is absolutely essential to most of our workflow. And you keep taking it away!

    3 votes

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  13. Library Documents not appearing on Request Signature pop-up window

    With the new updated layout, I can no longer select library documents when trying to request a signature, which is the tool/function I use most often. I had to upload a random file, to get the the normal request signature page, I then deleted the random file and added a new file from my Library. Could you add the Library Documents tab to this new window (see image attached)? It would make this whole process way simpler. It seems like it's supposed to be there but it isn't.

    2 votes

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  14. my docuyment is "red-only"!!!! WTF??! I didn't ask for that

    EXPLAIN HOW TO USE IT!!!!!!!

    I'm certainly paying enough!!!!!!!!!

    The online help jut gave me instructions that wasted hours of labor when I'm on a tight deadline. THANKS. A. !@#$%ing. BUNCH.

    1 vote

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  15. switch it back!

    This is awful! what did you do? I cant find half my files! Why do you keep trying to fix things that are not broken?

    On a normal day I create a contract in 5 min or less. Every time you change the interface there are problems! It takes me the whole day with multiple calls to try and figure out 1 contract! Just stop already.

    If you want to know how to offer a better service, just leave it alone, and keep the service affordable. End Rant

    2 votes

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  16. wtf????

    What the ******* *??? Why do you keep changing this * and making it so hard to find things. I just want to send a document for signature using my templates. And I can't. No idea where that **** is now. You're making my work really hard. I'm so ******* ******!!!!

    2 votes

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  17. NEW FORMAT IS HORRIBLE.

    Send for signature does not work. Please change me back to the previous format immediately. I am not impressed. This is a huge waste of time.

    2 votes

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  18. Poor interface update to Adobe Cloud

    Since the update to the Document cloud page I am unable to see which documents that I have sent out for a signature using Adobe Sign are completed and which ones are still outstanding. All I see is a static list of all my documents mixed together whether completed or not.

    Not a good list if you can't sort it.

    Regards,

    Vince Boyd
    Vincent.boyd@marks.com

    2 votes

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  19. Adobe sign not working

    Jos Ladaraan Adobe Signia ei olisi ruudullani pyörinyt jo useita minuutteja, olisin allekirjoittanut monta dokumenttia

    1 vote

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  20. avalible across team

    Within our team we have several licences and staff send adobe sign under their log in.
    The sent for signature should be available for any of the team to chase an outstanding signature and see what is outstanding.

    1 vote

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