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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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406 results found

  1. This just keep pulling up my PDF Pack Plan, but I hve a Pro plan that I want to access

    1 vote

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  2. cannot convert

    1 vote

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    HI Deepak,


    Thanks for reaching out to us. We are sorry to let you know that currently Acrobat web services are not supported in your region.


    Regards,

    Shweta

  3. YOu can improve this by not being aholes. I've been ******* around in circles on your ******* website. You sent me a reactivate link that doesn't work and CONTACT US is ******* *****. bunch of timewasting ****.

    1 vote

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  4. Fantastic converter: fast and efficient

    1 vote

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  5. I am unable to convert files, even though I have an Adobe account. Everytime I tried to convert a file, I got a notification to contact Support.

    2 votes

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  6. i converted 2 files but i want to convert the third file it keep saying contact customer care for assistance and now i dont know what to do please help ...

    1 vote

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  7. Your page doesn't work. It doesn't let me edit ANYTHING. It has been days now. 0/10 experience.

    1 vote

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  8. 1 vote

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    Hello Now Balagi, 


    Thanks for reaching out to us.

    Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.

    Thanks,

    Harshpreet

  9. Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.

    1 vote

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    Hi Brigham ,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  10. There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hello Traci Goodwin, 


    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.


    Regards,

    Harshpreet

  11. I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.

    4 votes

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  12. Your product seems to not be working each time I sign into Acrobat DC I get a message there is a network error and cannot communicate to verify my account

    1 vote

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  13. I bought the Adobe sign package for a year & i have not been able to use it ever since.

    I tried adding my sign & tried adding a doc for sign & all i see for hours is a loading sign.

    there is no live chat else any other user friendly & easy way of contacting somebody to fix the issue.

    my money is wasted & i am using alternate methods to sign my documents.

    2 votes

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    Resolved  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  14. I know that in some of your apps there is the capability to prioritize the most frequently used fonts. This would be very helpful in Acrobat as well. I am not a heavy user and only occasionally modify PDF files. But when I do, it would be nice to either not look at dozens of fonts, some in languages I don't speak, by being able to hide them, or at least be able to have the fonts I use most listed first.

    1 vote

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  15. I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.

    The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer

    I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
    I have a DC Pro for Teams licence.

    1 vote

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    Hi David,

    Thank you for your feedback. We appreciate your taking out the time to make us better.

    This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.


    Regards,

    Harshpreet

  16. Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
    Thanks
    C

    1 vote

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    Hi Celine,

    Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
    In future, if we will increase this limit, we will let you know.

    Regards,
    Shweta

  17. I get an error message to contact customer service when I try to convert PDF to word

    1 vote

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    0 comments  ·  Edit PDFs  ·  Admin →
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    Hi Dennis,

    Thanks for reaching out to us. Acrobat web is currently not supported in your region and hence you are seeing the issue.

    Regards,
    Shweta

  18. 1 vote

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    0 comments  ·  Create PDF  ·  Admin →
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    Hi Khem,

    Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.

    Regards,
    Shweta

  19. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. I WILL RATE YOU WITH BAD RATE!!!!

    PLEASE, SOLVE MY PROBLEM ITS URGENT.
    ,, Unable to process request
    Please contact customer support for help. "
    I CAN'T CONVERT MY DOCUMENTS FROM PDF TO WordDocument

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Thanks for using Acrobat Web and apology for any inconvenience caused. You are seeing this error since acrobat web is currently not available in your region.

    Regards,
    Shweta

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