406 results found
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sort documents by signing status
It would be nice if we could sort documents that we've sent for signature by status - i.e. which are complete and which are still out for signature.
1 voteThanks Vicki for confirming that it worked.
Adobe Sign Team
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account query
hi,
i just sent a sig request from this account but strangely the tracking email is showing as from Atlantic container linesee screenshot
what is this about ??
1 voteHi Colm,
Sorry that you encountered this issue. It was temporary and was resolved the next day (January 28)
Thanks,
Adobe Sign Team -
Can't download signed PDF
How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF
3 votes -
continual error messages
I continue to get this error:
Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one
and this one:Server error
We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.
I am contacting you for help1 voteCarol confirmed the issue was resolved after clearing browser cookies.
Adobe Sign Team
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error message
Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one1 vote -
Share Links Broken
All share links seem to be broken. The attached screenshot is what comes up when a link is clicked.
2 votes -
Document language missing (eliminated)
Hi!
We are a company, who uses your services daily and we are very satisfied with the range.
Yet, we have noticed you eliminated the option of SLOVENŠČINA (SLOVENIAN LANGUAGE) from the drop-down menu in the EXPORT PDF service, i.e. document language.We were very happy to learn you included this language since it has linguistic attributes many others do not incorporate, and we mainly work with that language.
Ever since you eliminated it, it has been noticeably harder to work with documents in any form.
Is there any possibility you will put it back on the menu? We would…
1 vote -
Unsupported file
More than half of the PDF files I try to load return an error reading, unsupported format. Yet they open in Adobe Touch and Reader on desktop. Please look into why so many files are Adobe PDF files but are inaccessible here. Example file attached
3 votes -
Want a pop-up or link to send another document after sendng one
After sending a document to other for signing, there should be popup or link to send another document for sing.
1 vote -
Adobe sign non funziona in italiano
Adobe sign in italiano, setup lingua in italiano ma tutti i messaggi vengono spediti in inglese !
Per questo inizio ad usare Hellosign con il mio sito wordpress. Spero che sistemiate2 votes -
Fill and Sign is not working
Fill and sign is still not working...can someone from support please reach out to me?
1 voteHi,
The team identified a couple of fixes that should address the Fill & Sign issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
Adobe Sign Not Working
Adobe sign never loads on the website. All I see is the Loading Adobe Sign... with the spooling circle. This happens every time I try to log on and it doesn't change no matter how long I wait. Refreshing or logging out doesn't help. I have a very fast internet connection.
1 voteHi,
The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
Write code that works for a change!!!!!!!
WTF?!?!?!? Your software is TERRIBLE! Tired of seeing "Loading Adobe Sign" and a spinning circle. WTF gives with your garbage software????????????
1 voteHi,
The team identified a couple of fixes that should address the sign related issues. Could you please re-try and let us know if you are still seeing any problems?
Thanks,
Ashu Mittal
Sr. Product Manager, Acrobat -
Loading forever
Fill & Sign - the loading page blue spinning has been loading for hours.
1 voteHi,
We have made a couple of fixes that should help resolve this issue. Could you please re-try and let us know if there are still problems loading Fill & Sign.
Thanks,
Ashu Mittal
Sr. Product Manager -
Adobe Sign Not Loading
Adobe Sign worked for a while but is now perpetually "Loading." I need to access signed documents. I'm an attorney; clients need their paperwork filed with the court. This is a problem that makes me wish I'd kept DocuSign instead.
1 voteHi,
We have made a couple of fixes that should help resolve this issue. Could you please re-try and let us know if there are still problems loading Sign.
Thanks,
Ashu Mittal
Sr. Product Manager -
Confusing Sender Pre-Fill Setup
Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?
Really weird. Hellosign makes much more sense.
2 votes -
Not good product or support
Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.
5 votes -
Typing RETURN creates unwanted "/n" characters in message field
When I type a "Return" into the message field this causes the characters "/n" to appear in the message (Windows 10 PC). Can you please stop that? I would like to have the ability to present a message properly spaced without extra characters (I don't want) appearing.
2 votes -
Can't sign a file that is already in Document Cloud.
There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
This is a bug, right ? It makes no sense to me otherwise.2 votes -
url or code for web form
Please update your tutorial for web forms. The new sign interface is not user friendly. The old version was easy to get code or a url for a website. Can't find it anywhere now and your tutorial shows the old interface
1 vote
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