Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. EDIT does not work on Cloud Adobe

    A week ago I had the edit option on my cloud adobe. Now, I do not have it. We are going backwards with this product.

    3 votes

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  2. can't find docx

    I converted a pdf to docx and can't find the docx

    3 votes

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  3. adobe scan not working

    I repeatedly get the message "something went wrong. Please try again later." within adobe document cloud and adobe scan.

    4 votes

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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes

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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

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  5. HATE this and miss send and track

    I have no clue what has been shared or linked. The beauty of Send and track is gone - and missed. I will not fight this battle every day.

    4 votes

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    13 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

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    cfrench responded

    Thank you for posting. If you click on Shared for Viewing on the left hand side you’ll see a list of all the files you’ve shared. Is there something in that view that you aren’t ale to do or find difficult to do?

  6. Poor UI management; page crashes due to "plugin issues" if I leave it for more than 5 minutes. Can't delete templates or erroneous docs.

    I need to be able to delete both erroneously created templates, as well as documents. /link/home for document cloud is stacking up and it's becoming messy.

    Best!
    J

    Seller Labs

    1 vote

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  7. backwards Hebrew file names

    Hello.
    File names in Hebrew have a backwards character order. First few chars are ok, but the next ones are backwards.
    Thanks.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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  8. dfsgfgdfgfgd

    the converting tool from pdf to excel ist useless because the result is e.g. that dates are converted in characters an not in numbers!!!!

    3 votes

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 1 vote

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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Unable to read pdf from documentcloud.adobe.com account

    I am unable to read the document on from my account on the documentcloud.abobe.com.

    I have a message o the following effect
    "Please wait...

    if this message is not eventually replace by the proper contents of the document, you PDF viewer...."

    (but I can read the same document from my laptop using adobe acrobat reader DC )

    8 votes

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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Widgets?

    Is it no longer possible to create widgets?
    I haven't been able to find out how to do that on the new interface.
    Please bring widgets back or make it easier to create a new one, because I can't seem to figure out how to do that!

    1 vote

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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  12. can't even use it...

    i need some help here ...i can't even create the PDF and won't convert to PDF i hope you can fix it ...because i need it urgent ...

    3 votes

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  13. Cancel My Service! Or go back to old UI

    Go back to the way it was before!!!!!!!!! This new update was launched premature and is unacceptable. The search feature froze and I can no longer view all documents. I can not delete documents or pretty much do anything with this new update. I want to cancel and I want a full refund!

    3 votes

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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Beschissen

    beschissen

    2 votes

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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Allow users to organize and delete files

    FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    6 votes

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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

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    cfrench responded

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  16. Käynnisty, ...kele!

    Ainakin siten, että varmistatte sen toimivuuden! Sovellus käynnistyy nykyisin (päivityksenne jälkeen) lähinnä silloin kun sitä huvittaa!

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Changes to Adobe Sign are terrible

    Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.

    4 votes

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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

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    cfrench responded

    You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.

  18. Adobe Sign Manager not working on Safari

    Why doesn't the Adobe Sign Manager work on Safari?

    2 votes

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  19. Update completely buggered my workflow

    Since the update, Document Cloud is completely broken. It no longer supports any of the PDFs that I normally use (and worked before the update), nor does it function in Chrome now. This is severely interfering with my workflow pipeline. PLEASE FIX.

    2 votes

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  20. Pésimas modificaciones

    Porqué quitaron la vista de cuadrícula?
    Hicieron cambios pero no la mejoraron en absoluto¡¡¡
    Regrésenla a la versión anterior.
    Sirve de algo dejar un comentario?

    1 vote

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