Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. AAAAAA

    1234567u

    2 votes
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  2. Export-Funktion sehr schlechte Qualität

    Die Funktion "PDF exportieren" von PDF zu Word funktioniert schlechter als die gratis online Versionen. Habe 24 euro für nichts bezahlt. Mich wird Adobe nicht zweimal verarschen.

    1 vote
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  3. doesn't work

    you could make it work! I uploaded a pdf and cannot figure out how to convert to word for editing. *&(^%$!

    1 vote
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  4. 2 votes
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  5. Exporting pdf to .doc returns garbage

    I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.

    3 votes
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  6. unhappy

    Considering I have paid quite a bit for this Adobe package, I would expect to be able to convert PDF to Excel when I need to and not have to "come back tomorrow"

    1 vote
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  7. Won't convert to PDF.

    First few documents did not convert. Simple PDF files. Why?

    24 votes
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  8. does not convert to word properly

    just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    4 votes
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  9. NEED TO CONVERT TO PPT

    um lixo....comprei o adobe e não consigo converter. qualquer tecla que teclo só veem mensagens de venda....

    POR FAVOR SO QUERO CONVERTER PARA O PPT QUE COMPREI...

    1 vote
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  10. hfh

    hgh

    1 vote
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  11. Won't convert - please reefund

    This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
    jpokorney@letip.com

    3 votes
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  12. poor coversion from Arabic PDF to any

    i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me

    tafweeqasiri@gmail.com

    6 votes
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  13. Feedback

    be able to download all reviewed PDFs at once instead of one at a time

    1 vote
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  14. Pay for nothing

    Добрый день. Как можно предоставлять платно услугу, качество которой не просто не соответствует заявленной, а отсутствует вовсе? При попытке экспорта письма, напечатанного в Word и отсканированного в этот же день, результат - пустая страница. Жалею, что купил подписку. Разочарован в качестве ваших услуг и продуктов.

    1 vote
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  15. I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word. I therefore want to be im

    I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word.
    I therefore want to be imbursed the amount I transferred, NOK 240,00.

    Regards,
    Rune Smaaland
    E-mail: runesmaaland@icloud.com
    Phone: +47 91764846

    3 votes
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  16. PDF Conversion Issues

    This product is pretty bad. It has serious trouble converting PDF documents to Word documents. It will literally insert numbers and symbols randomly into words.

    1 vote
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  17. Bad product

    I bought this product just to make PDF files to Docx. This is even worse than the PDF. If I could, i would return this product and wouldn't suggest it to anyone.

    2 votes
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  18. Wie soll ich dies verstehen: wann hab ich ein ABO dafür gemacht.

    Lieber/Liebe Harald Hermann,
    hiermit erinnern wir Sie daran, dass Ihr Adobe ExportPDF-Abonnement innerhalb von 30 Tagen verlängert und Ihre Kreditkarte belastet wird.
    Wenn Sie nicht möchten, dass Ihr Abonnement automatisch verlängert wird, ändern Sie Ihre Kontoeinstellungen unter: http://www.adobe.com/go/acommysubscriptions_de

    Das Adobe ExportPDF-Team

    © 2019 Adobe Inc,. All rights reserved. 345 Park Avenue, San Jose, CA 95110 USA

    5 votes
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  19. poor excel conversion

    the current conversion from pdf to excel lumps all the words in one cell, used to be converting the words into individual cells.

    6 votes
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  20. How do you convert a .pdf to a docx. It is not obvious from pdf.cloud.

    Ugh!!!!! I am in .pdf services. I cannot convert my .pdf to a docx. Uploaded the file. I clicked on export. I keep getting these windows that say add more. What is the problem. I thought this was supposed to be easy.

    2 votes
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