Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    4 votes
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    4 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Not good product or support

    Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    4 votes
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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Want to print directly without downloading signed file

    I don't want to download a file in order to print it. It would be good to have an option to select a signed file and directly print it in a good format. If you print a file in view mode, it prints off the page.

    3 votes
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. 2 votes
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Confusing Sender Pre-Fill Setup

    Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    2 votes
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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can't sign a file that is already in Document Cloud.

    There is a file ready fo me to sign in the documentcloud. It is in the Home tab. When I select it and click "Fill & Sign" I am asked to upload a file. I don't want to upload a document, because it is already there and I selected it to be able to sign it but the system appears to have forgotten all that.
    This is a bug, right ? It makes no sense to me otherwise.

    2 votes
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    2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shifting Text On Save/PDF Export

    Hi! When I go to export my PDFs after using fill and sign to input text, the formatting of the text gets messed up. Everything seems to be shifting up one tick on export. It is really frustrating because I'm trying to make beautiful documents for my clients to sign for official record and even when I take the time to go in manually and readjust everything I'll find out it has shifted again. Can you please try to create total visual consistency between the data input UI and PDF exports? See attached file as a reference. It looks terrible…

    2 votes
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    Under review  ·  2 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Erro Document Cloud

    O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Confused and Irritated

    When I place my signature there is no button to save, or complete signing. What am I supposed to do?

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

  11. love is all you need

    I hate my techers work

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Passport validation fa il

    My passport validation didnt work

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adobe Sign Templates-Frequently disappear

    My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
    Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.

    Thanks.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. the iOS app doesn’t work

    adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can not verify document to sign

    Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
    Se recebi o documento, o email está correto?!!!
    Se fiz login, o email está correto??!!
    Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Immportant

    Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Disappointed with Adobe

    I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. disatisfied

    I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. We need a back button

    We need to be able to change the agreement without starting all over again. i.e if you realise you have missed a document or email address

    1 vote
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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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