Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Fill and Sign
Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.
8 votesHi,
If possible could you please share a sample PDF file with which this issue is happening?
Thanks,
-ashu -
Adobe sign Stuck on loading
The page is stuck on Loading Adobe Sign
4 votes -
Want to print directly without downloading signed file
I don't want to download a file in order to print it. It would be good to have an option to select a signed file and directly print it in a good format. If you print a file in view mode, it prints off the page.
4 votes -
File and Page limits
Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon
3 votes -
"Something went wrong"
In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?
3 votes -
love is all you need
I hate my techers work
3 votes -
Disappointed with Adobe
I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!
3 votes -
Adobe made this product too expensive and more complicated than necessary
Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.
3 votes -
Wont load link
Wont load
3 votes -
Shifting Text On Save/PDF Export
Hi! When I go to export my PDFs after using fill and sign to input text, the formatting of the text gets messed up. Everything seems to be shifting up one tick on export. It is really frustrating because I'm trying to make beautiful documents for my clients to sign for official record and even when I take the time to go in manually and readjust everything I'll find out it has shifted again. Can you please try to create total visual consistency between the data input UI and PDF exports? See attached file as a reference. It looks terrible…
3 votes -
Can't download signed PDF
How do i download my signed PDF? After signing with this tool, the download option just downloads the original PDF
2 votes -
I HATE the new digital signature. Bring back the old Digital Signature!
I do NOT like the new signatures in Adobe Acrobat! I do not send items out for others to sign, I digitally sign my own documents and then share them with my team. Please bring back the Digital Signature! I HATE the new way! It is terrible.
2 votes -
Missing Sign button
One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...
2 votes -
Don't recognize my signature from image correctly
Loading signature from image don't recognize the hole signature only parts of it. Can't configure where in the image the signature it is located. It is automated and it doesn't work on my signature. Simply Horrible.
2 votes -
not much help
why can I not sign document
2 votes -
Sign Button is labeled badly
I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.2 votes -
Erro Document Cloud
O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.
2 votes -
Confused and Irritated
When I place my signature there is no button to save, or complete signing. What am I supposed to do?
2 votesHello Robert,
Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
—Robert -
Passport validation fa il
My passport validation didnt work
2 votesHello David,
Thank you for your feedback, could you please share more information about the difficulties you are facing with passport validation?
—Robert -
Adobe Sign Templates-Frequently disappear
My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.
Thanks.2 votesHi Charles, I think the issue you mentioned here is similar to this one: https://acrobat.uservoice.com/forums/911254-document-cloud-web/suggestions/41619121
Please clarify if it is different.
Also, these templates should be listed under Template Status on Manage page. Can you please check it and let us know?Thank you!!!
-Robert
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