Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. not loading, shoddy typography

    Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Loading takes FOREVER! C'mon!

    This takes FOREVER to load. Frustrating to say the least.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Corrupt format on expory

    When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. No help

    NEVER loads!!! so frustrating!!!

    1 vote
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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. We need a back button

    Hi there,

    We badly need this BACK Button!

    I believe this is on high demand so I'm wondering why Adobe Sign has not acted on this.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. signed security

    It would be nice if a signed document could be added to. Fo example, I have a learning plan that gets graded and commented at midterm, then again at finals. So the midterm info could be locked with the first signature, then the final info could be added at a later date and then locked with the final signature

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. Half Pi confusing interface

    Trying to find Adobe Sign on the web so I can check on the status of a document is painful. Your interface is not intuitive. I get odd things about what country are you in even though I am signed in?? When I go to sign user Adobe Acrobat I get what - well not adobe sign? its a 3/10 for this service - annoying.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. ljk

    sign a document

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adobe sign never works!

    I can never get adobe sign to work... I am considering cancelling this auto renew b/c it works about 10% of the time for me.

    What is going on - is there an issue with my account that is preventing it from loading on the site? Since it is all over the web, and I have tried across multiple browsers (chrome, edge, firefox), I assume that the issue is on your side and potentially related to my account.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. Problems with Adobe Sign

    The AdobeSign interface is terrible. I want to be able to star templates that I use often, because my colleagues some how keep creating templates by mistake every time they set up an agreement. It seems like there is something awry or poorly designed that makes it so easy to create a template even without trying to.

    It's also confusing that when you open a template and add signers, the next page shows you the (blank) document with the button to proceed labeled "Send." Most of our contracts have fields that need to be prefilled, so I think a label…

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Frustrated

    Your software is absolutely NOT user friendly. It is so confusing to navigate, and there are no instructions. I have wasted so much time trying to navigate this, I am beyond frustrated.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Rotate Page Function

    Add the ROTATE PAGE function to this page. I have had to re-do the same form about 10x now because this function is not present.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. fix it if you sell it

    this **** does not work I have tried to fill in and sigh a simple form 3 times and it will not save or send or advance past the fill and sign screen. the online version does not work.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. UI Bug - agreements not scrollable

    None of the agreement lists are scrollable at the moment - no way to review list of who items have been sent to.

    Issue exists on latest versions of Chrome and Edge.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. I can't get it to load

    Can't get it to load where I can sign

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Document signed notifications

    It doesn't do me any good to get a notification that says my document was signed unless the notification as some identifying information that tells me which document was signed. Is there a way to turn off these notifications? They aren't useful to me.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Confusing Sender Pre-Fill Setup

    Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. Not good product or support

    Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Less is more. I can't find or store anything the way I need to anymore.

    I don't know why these changes are being made but I can no longer delete files, I can't move completed files to a folder, I can't find the files I sent for signature anymore, I can't save the signed pdfs to my computer. This program was difficult to navigate at first but now it's worse than ever.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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