Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Customizing of DocumentCloud-Landingpage

    In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.

    2 votes
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  2. Views for shared vs. shared with me

    I met with a customer who noticed that the Shared for Review list under Home, shows both reviews that she shared and those she received. She asked for an easier way to separate those views.

    2 votes
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  3. Screen within a screen won't open Adobe Sign Manage

    Many times when I log in and go to the For Signature tab and try to get the Adobe Sign Manage screen to come up it opens the exact same screen within a screen over and over....Happens all the time sometimes to the point that I can't get to the correct screen to do my work

    2 votes
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  4. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes
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  5. Adobe Sign Manager not working on Safari

    Why doesn't the Adobe Sign Manager work on Safari?

    2 votes
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  6. Usability of New UI Update

    Him the new interface is really confusing.
    - It's hard to find and manage my templates
    - It's hard to even use a template, which is the whole point of this solution
    - In the list of documents, It's not clear what the status of documents sent for signature are
    - It's not clear who the document was sent to

    Please don't launch UI updates until you actually finish the functionality. The old Adobe sign interface wasn't pretty, and it had some usability problems, but you don't fix them by launching something worse or incomplete.

    Adobe makes DESIGN TOOLS. I…

    2 votes
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  7. 2 votes
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  8. HIGHLY DYSFUNCTIONAL: The New Adobe Sign Interface

    I'm not sure what the goal was with this new Adobe Sign interface and operational flow...but it is absolutely terrible and whatever the mark was, it was missed completely. I'm so frustrated with the fact that this new set up was even launched and forced upon us in this condition...I have to fight with this program literally all day everyday just to simply send the same document out for signature to various clients. Previously, I could literally press 2 buttons and it'd be on it's way. What used to take 15 seconds, now takes 5 minutes. This is ridiculous. I've…

    2 votes
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  9. I HATE THE UPDATE

    I absolutely DETEST and ABHOR the Adobesign update. It's incredibly NOT USER FRIENDLY. Please don't try and fix something that is not broken. Please give me back the old screen please. This layout is terrible and makes it more time consuming to file away the signatures. I hate it :(

    2 votes
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  10. improve

    please improve

    2 votes
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  11. Hate the new FORMAT

    Hate the new experience

    2 votes
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  12. Unexpected Error

    When downloading Pro DC it says theres been an unexpected error??

    2 votes
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  13. Mobile Version of Site Requires Fixes

    The site isn’t working well when viewing on a mobile device. The file names don’t show on the dashboard. Also, I wanted to send a reminder for someone to sign and I couldn’t. I’m attaching a screenshot of what the screen looked like and I was unable to scroll to the left or zoom out to try to set the reminder. I would have included a screenshot of the dashboard but this only allows me to attach one file. Please fix, thank you!

    Device info: iPhone 7, iOS 12.

    2 votes
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  14. New view is TERRIBLE

    I hate that I can't see WHO something was sent to on the main view. I liked the old system 500000% better.

    2 votes
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  15. New design awful

    New interface is ugly, harder to use, slower to use, more confusing, and not as intutive...for example, if I'm dragging and dropping multiple images to send, instead of waiting for me to finish, it keeps wanting to "reset" to the 'send' dialogue box. Why make it unnecessarily more difficult to use, and less user-friendly? Old concept was easy, clean, everything was super easy to use.

    2 votes
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  16. Also hate this new version.

    This new version is highly unintuitive and I can't find anything!!! Change it back!!! To find my templates for example, I need to go to the "For signature" section and then go to a drop down box to find my templates. And where are all the documents which have already been signed by all parties? there is a list of agreements but no column to tell me who the main parties are to the document, I have to click through every one to find the one I am after (since they are all the same document and have the same…

    2 votes
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  17. New format is clunky

    I really liked the compact way I could view all of my files in the old format. Right now, despite trying two different web browsers, its even hard to find a way to scroll through the files I have. Every time I log in I have to resort the files so I can see what is waiting to go out. Also-I can't figure out how to cancel an agreement that I got half way through and realized there were issues. This is such a surprise for such an established company like Adobe. If you had focus groups they sure weren't…

    2 votes
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  18. update is terrible

    New updates are much less user friendly. Also, some documents that I try to open just "spin".

    2 votes
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  19. Horrible update

    The re-design of adobe sign is terrible. There is no way to easily tell what is outstanding, waiting for a signature. It is ridiculously cumbersome to have to click on every recently sent document to find out which one belongs to which person when you've sent out a significant amount of documents to be signed.

    It's not user friendly at all. So many clicks are required to get anything done. Things can't easily be cancelled, templates can't easily be deleted.

    The update is a nightmare.

    2 votes
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  20. Goodbye. Nice knowing you when you actually cared about us.

    NO HUMAN SUPPORT FOR SENDING FILES????? Your new platform IS MISSING MANY FUNCTIONS. IT SUCKS!!!!!!!!!!!!! Thanks for ruining my week. Now I have to go looking for another file sharing platform and leave Adobe, competition because after all of these years working with you, yours no longer fits our needs.

    2 votes
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