Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. Change back to previous layout

    I Absolutely hate this layout... We have been using it but it is such a time consumer. Software is supposed to allow you to access your information in the fastest and most intuitive way possible this is not it. Let me prove it. When you log in what do you customers want... First they want to see everything they sent off , anything that is waiting for them, and all of their templates so they don't have to go clicking around to find it. Do you know I have been on here for 15 minutes and I cannot find my…

    1 vote
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  2. design piorou

    Está muito ruim. Era muito melhor antes. Não acho opção de apagar, não acho opção de criar modelo de campos para assinatura... tentaram deixar mais simples - ficou - mas retiraram (ou esconderam) funcionalidades básicas que deixam a experiência horrível. é uma pena, vou ter que achar outro.

    1 vote
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  3. Deleting Multiple Files

    You can't delete multiple review files at once. If you click one's check box it gives you an option to delete off to the right side. If you click another one that goes away and says "we can't combine, export, or create new files from shared items at this time" I'm just trying to delete them. It's a pain to delete so many at once and I don't want to clear all of them either.

    1 vote
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    Under review  ·  0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. Views for shared vs. shared with me

    I met with a customer who noticed that the Shared for Review list under Home, shows both reviews that she shared and those she received. She asked for an easier way to separate those views.

    2 votes
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  5. Screen within a screen won't open Adobe Sign Manage

    Many times when I log in and go to the For Signature tab and try to get the Adobe Sign Manage screen to come up it opens the exact same screen within a screen over and over....Happens all the time sometimes to the point that I can't get to the correct screen to do my work

    2 votes
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  6. No es funcional su nueva versión

    Con el cambio de versión es lo más poco funcional que cada vez que firmas un documento o revisas algún documento. Tengas que volver a firmarte: cuando tienes el tiempo encima eso no funciona . La consola anterior de documentos era mucho mejor, dividido por secciones de tipo de documento. Como esta actualmente no se pueden visualizar todos, no funciona.

    1 vote
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  7. Ich möchte Abo mit PayPal bezahlen

    Ich möchte mit PayPal bezahlen

    1 vote
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  8. Need dashboard

    Bring back the Dashboard

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. Where can I log out?

    I can't find how to log out!

    1 vote
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  10. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  11. Poor UI management; page crashes due to "plugin issues" if I leave it for more than 5 minutes. Can't delete templates or erroneous docs.

    I need to be able to delete both erroneously created templates, as well as documents. /link/home for document cloud is stacking up and it's becoming messy.

    Best!
    J

    Seller Labs

    1 vote
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  12. Allow users to organize and delete files

    FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    5 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  13. Changes to Adobe Sign are terrible

    Where is the Manage tab for Adobe Sign????? Adobe removed functionality. I am trying to close on a deal and cannot manage docs!!! This totally sucks.

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →

    You should see a toggle in the upper right corner of the interface, next to the filter, that says “Adobe Sign Manage”. Toggling that on, will display agreements in the traditional layout. Let us know if you don’t see that toggle or if that isn’t providing what you need.

  14. Adobe Sign Manager not working on Safari

    Why doesn't the Adobe Sign Manager work on Safari?

    2 votes
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  15. Pésimas modificaciones

    Porqué quitaron la vista de cuadrícula?
    Hicieron cambios pero no la mejoraron en absoluto¡¡¡
    Regrésenla a la versión anterior.
    Sirve de algo dejar un comentario?

    1 vote
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  16. Problem with Adobe Sign Manage

    I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.

    The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:

    Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…

    8 votes
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  17. Usability of New UI Update

    Him the new interface is really confusing.
    - It's hard to find and manage my templates
    - It's hard to even use a template, which is the whole point of this solution
    - In the list of documents, It's not clear what the status of documents sent for signature are
    - It's not clear who the document was sent to

    Please don't launch UI updates until you actually finish the functionality. The old Adobe sign interface wasn't pretty, and it had some usability problems, but you don't fix them by launching something worse or incomplete.

    Adobe makes DESIGN TOOLS. I…

    2 votes
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  18. 2 votes
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  19. HIGHLY DYSFUNCTIONAL: The New Adobe Sign Interface

    I'm not sure what the goal was with this new Adobe Sign interface and operational flow...but it is absolutely terrible and whatever the mark was, it was missed completely. I'm so frustrated with the fact that this new set up was even launched and forced upon us in this condition...I have to fight with this program literally all day everyday just to simply send the same document out for signature to various clients. Previously, I could literally press 2 buttons and it'd be on it's way. What used to take 15 seconds, now takes 5 minutes. This is ridiculous. I've…

    2 votes
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  20. I HATE THE UPDATE

    I absolutely DETEST and ABHOR the Adobesign update. It's incredibly NOT USER FRIENDLY. Please don't try and fix something that is not broken. Please give me back the old screen please. This layout is terrible and makes it more time consuming to file away the signatures. I hate it :(

    2 votes
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