Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Customizing of DocumentCloud-Landingpage

    In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  2. document signed / dashboard

    the dashboard does not work properly and I cannot the old documents signed, after one month they disappear from the list, where do they go?
    how can I check the whole list of the documents sent?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  3. Very irritated with the new interface!!

    Very irritated with the new interface!! It adds extra time to my workflow because I can't see image details now without clicking on each one and it is killing me!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. object to requesting my birthdate at login

    I object to you collecting my birthdate as a requirement to log in. It's easily possible to use some other information to authenticate me. I do not trust Adobe to keep my information confidential, because frankly, you lack imagination for not using another shared secret. Adobe is not authorized to use my birthday for any other purpose.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  5. Download Function

    Why has the 'download all' function been removed when combining files? I often have significant numbers to download and it seems that I now have to click each individual combined document where before I could select download all.

    Thanks,
    Vicki

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  6. Complicated Adobe services tree

    As the Adobe website is very complicated, some CC features are complicated. There are so many Adobe services that with one account it's hard to understant where we're browsing, hard to find some features in sublevels… Today, I'dlike to tell you about one Acrobat / Adobe Scan feature: When I make new PDFs with Adobe Scan, they are sended in an online folder named "Adobe Document Cloud/Adobe Scan. Well, this is ok, but, as theses documents (PDF in this case) are on my Adobe account, why don't they appear in my Creative Cloud Files folder ? They are online, like…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  7. Selecting, moving, downloading files is a joke (also i cant even see the category options in the bar below, had to click around and guess)

    The scanner is great but this website is a joke. Can't move more than 50 documents, cant download more than 50 documents, but there is no way to select just 50 or select a range of files by date. The only way seems to be clicking each individual document but guess what happens when you accidentally click a document??? It unselects all of the docs you have selected. You also can't create a folder while moving documents which should be an option (aka the first time any one goes to select and move documents but hasnt created the folder they…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  8. Not too sure, but I recommend the old system

    I'm used to the old system, could it be restored.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change back to previous layout

    I Absolutely hate this layout... We have been using it but it is such a time consumer. Software is supposed to allow you to access your information in the fastest and most intuitive way possible this is not it. Let me prove it. When you log in what do you customers want... First they want to see everything they sent off , anything that is waiting for them, and all of their templates so they don't have to go clicking around to find it. Do you know I have been on here for 15 minutes and I cannot find my…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  10. design piorou

    Está muito ruim. Era muito melhor antes. Não acho opção de apagar, não acho opção de criar modelo de campos para assinatura... tentaram deixar mais simples - ficou - mas retiraram (ou esconderam) funcionalidades básicas que deixam a experiência horrível. é uma pena, vou ter que achar outro.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  11. Deleting Multiple Files

    You can't delete multiple review files at once. If you click one's check box it gives you an option to delete off to the right side. If you click another one that goes away and says "we can't combine, export, or create new files from shared items at this time" I'm just trying to delete them. It's a pain to delete so many at once and I don't want to clear all of them either.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under review  ·  0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  12. Views for shared vs. shared with me

    I met with a customer who noticed that the Shared for Review list under Home, shows both reviews that she shared and those she received. She asked for an easier way to separate those views.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  13. Screen within a screen won't open Adobe Sign Manage

    Many times when I log in and go to the For Signature tab and try to get the Adobe Sign Manage screen to come up it opens the exact same screen within a screen over and over....Happens all the time sometimes to the point that I can't get to the correct screen to do my work

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  14. No es funcional su nueva versión

    Con el cambio de versión es lo más poco funcional que cada vez que firmas un documento o revisas algún documento. Tengas que volver a firmarte: cuando tienes el tiempo encima eso no funciona . La consola anterior de documentos era mucho mejor, dividido por secciones de tipo de documento. Como esta actualmente no se pueden visualizar todos, no funciona.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ich möchte Abo mit PayPal bezahlen

    Ich möchte mit PayPal bezahlen

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  16. Need dashboard

    Bring back the Dashboard

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  17. Where can I log out?

    I can't find how to log out!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cancel Account

    Order #ADB045496098
    I spent some time on your website yesterday trying to sign up for EchoSign. My company used it years ago and would like to again. I followed all the prompts and paid $318.62 for a year subscription. However, now that I am in it - I don't think I signed up for the right thing. I don't need storage and collaboration. When I try to get into Adobe Sign it looks like I can only have one user - even the program I purchased said 2-9 people.

    I just want echosign. and what I am seeing on my…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  19. Poor UI management; page crashes due to "plugin issues" if I leave it for more than 5 minutes. Can't delete templates or erroneous docs.

    I need to be able to delete both erroneously created templates, as well as documents. /link/home for document cloud is stacking up and it's becoming messy.

    Best!
    J

    Seller Labs

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow users to organize and delete files

    FEATURE REQUEST: Allow users to create folders to organize files.

    FEATURE REQUEST: Allow users to delete files.

    PROBLEM: I cannot organize my files in any way, nor can I delete files that are irrelevant. This has rendered the experience almost unusable, as I cannot distinguish useful files from ones I don't need.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
    cfrench responded

    Thank you for your feedback. Can you tell us more about what you’re trying to do? If you click on the Files tab, you’ll find that you can delete files that you’ve uploaded and create folders to organize them. Is it that those capabilities are not easy to find?

    You’ll also find files that you’ve shared for Viewing, for Review or for Signature in lists under “Shared”. Are you trying to organize those files?

  • Don't see your idea?

Feedback and Knowledge Base