Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. update is terrible

    New updates are much less user friendly. Also, some documents that I try to open just "spin".

    2 votes
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  2. Horrible update

    The re-design of adobe sign is terrible. There is no way to easily tell what is outstanding, waiting for a signature. It is ridiculously cumbersome to have to click on every recently sent document to find out which one belongs to which person when you've sent out a significant amount of documents to be signed.

    It's not user friendly at all. So many clicks are required to get anything done. Things can't easily be cancelled, templates can't easily be deleted.

    The update is a nightmare.

    2 votes
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  3. Goodbye. Nice knowing you when you actually cared about us.

    NO HUMAN SUPPORT FOR SENDING FILES????? Your new platform IS MISSING MANY FUNCTIONS. IT SUCKS!!!!!!!!!!!!! Thanks for ruining my week. Now I have to go looking for another file sharing platform and leave Adobe, competition because after all of these years working with you, yours no longer fits our needs.

    2 votes
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  4. Overview

    Before I could see who and which email I´ve sent it to. I would want a better overview of what i've done.

    Is this possible?

    2 votes
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  5. OMG what a mess

    What has happened to adobe send?

    2 votes
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  6. horrible new UX for adobe sign. How can I access old UX?

    Please tell me how I can change back to the old adobe sign UX interface? This new roll out is HORRIBLE and I can't navigate it or find old agreements using email search!

    2 votes
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  7. New site is frustrating and NOT user friendly!

    Go back to the old format, so the site is usable again. There are NO training documents to refer to, we find it hard to edit existing documents, place field for signatures, change signers, see who needs to sign, etc, etc. Very frustrating.

    2 votes
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  8. WE CANNOT USE YOUR HALF-*** NEW FORMAT. . IT SUCKS

    I am cancelling our account because we cannot use the new platform. It is missing many of the features we use every day (forwarding capability, viewing the recipient at a glance on the list, copy/paste previous text content, etc).... Truly, your "update" is so backwards and half-minded.

    2 votes
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  9. This Update Blows A Fat One

    This update sucks ***. You can't tell who you sent documents to. Please fix this!

    2 votes
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  10. Jammer

    Sorry, maar ik vind de nieuwe interface geen verbetering. We moeten meer handelingen verrichten om iets te versturen!!!

    2 votes
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  11. Hate the new layout. I want the Dashboard BACK

    What happened to the excellent Dashboard? I can't track anything now. So confusing!!!

    2 votes
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  12. Not able to view status

    I am not able to view status on the right side of the screen for any of the authorizations i have sent out. I am also not able to remind the person to sign the authorization. Can you HELP.

    1 vote
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  13. Ahmad xayat

    Okey plus

    1 vote
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  14. Fotky

    Hannnah

    1 vote
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  15. I had Adobe 2019 PDF suite & it was great what happened?

    I hope that this program is better than all of these reviews. If it is as bad as all these reviews I will discontinue the service after the trial.

    1 vote
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  16. test

    test

    1 vote
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  17. Unable to open developer account

    I am unable to create an Adobe Sign developer account.
    Every time I sign in, I get taken to this page
    https://documentcloud.adobe.com/link/home/?authoringRequested=true&locale=enUS&clientid=69U26F6M6A4Z3U&isNativeFlow=true

    and I am unable to go to the secure.echosign.io site.

    Help!

    Thank you,
    -tomas vera

    1 vote
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  18. New Home Screen Format Very Bad

    The new home screen is terrible! Put it back the way it was. It was just getting better - with the reminders option popping up right after sending the form - and now you have to dig through layers of menu to get to even send a form out to sign. This is dumb. You're going backwards!

    1 vote
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  19. Enhance Scans in Document Cloud Web UI

    Consider adding the "Enhance Scans" option to the Document Cloud web UI in order for users to create scans while on-the-go and do not have access to either Acrobat Pro DC or the Adobe Scan mobile app.

    1 vote
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  20. Bad customer service - problem pending

    I need to change my account's profile photo to blank. I do not want an account profile photo. I spoke with three people from your chatbox. Asfiya said I cannot remove the profile photo. I cannot file anyone to help me. What do I do? I cannot file help.

    1 vote
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