Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. ERROR

    Fix this error:
    Something went wrong. Please try again later.
    I can't access documents

    2 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  2. pdf reading progress sync icon

    in web version, pdf reading progress sometimes are not synced, I'd like to see a indicator(icon or something) when scroll mouse...

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sumário duplicado

    Sumário duplicado nos arquivos PDF no tablete Amazon Fire HD10

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  4. Color is totally off

    When I open up the link and view the pdf file, all of the photos have this God awful green tinge to them. That discoloration goes away once you download the PDF but now I can't use this function to share my clients pictures with them. I will get SO many complaints if they see these.

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't access received PDFs

    this is horrible. I receive a document and sign up to look at it, but nothing is coming through.

    2 votes
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    Need Info  ·  0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cropped document view

    In der Ansicht "Freigegeben" geht das Layout über den rechten Bildschirmrand hinaus, sowohl im Vollbild- als auch im Fenstermodus.

    MacOS 10.13.6
    Google Chrome Version 71.0.3578.80

    3 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to read pdf from documentcloud.adobe.com account

    I am unable to read the document on from my account on the documentcloud.abobe.com.

    I have a message o the following effect
    "Please wait...

    if this message is not eventually replace by the proper contents of the document, you PDF viewer...."

    (but I can read the same document from my laptop using adobe acrobat reader DC )

    6 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  8. Downloading (saving & prinitng) probems with Adobe Acrobat DC Cloud.

    HI, I am based in Singapore and I purchased Adobe Acrobat DC Cloud on-line yesterday (3 Nov 2018). I have problems downloading (including saving or printing) my PDF files into my computer. Can you help? Please contact me urgently to resolve my Adobe Acrobat problems, thanks.

    17 votes
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    2 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  9. Incorrect PDF display?

    Why are the highlighting and comments I added on the iOS app not visible on the web page?

    4 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  10. Unhappy With Your Reader

    I've got to tell you that I do not like your new pdf viewer. When all you want to do is read a pdf, you've just got too much stuff in the way. I had to switch to usiong Google Chrome instead. It provides a clean view of the files without all of the unnecessary junk. Sorry. But I think you should just go back to the basic reader you had so long ago.

    3 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adobe update is crazy

    Why can I print from Adobe document stupid cloud. I should of never updated. When I do print half the pages is missing . Wish I could go back to old version without an update Also when I want to send a email I would like to go thru google email .

    6 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cannot attach PDF to our system in this format.

    We cannot attach this document in our agency management system as we could when the document was a pdf on an email.
    How can we solve this without converting the document and then attaching? This is too many steps for the amount of documents we handle.

    3 votes
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    1 comment  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
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