Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. file reduction

    i cant purchase my upgrade and i desperately need to be able to reduce the size of a pdf! please contact me asap

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. How to drag and drop to another browser app

    Is there a way to drag a file from Document Cloud and drop to another browser application? I'm trying to eliminate the step of having to download the file.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. programa só dar erro

    Não consigo baixar o Adobe Pro DC...
    Preciso de ajuda por favor...

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bad web page design

    I'm a Pro DC subscriber. I can't download adobe Pro DC unless I subscribe on the spot, I'm signed in as me, you should recognize that it's me and let me download it as an active subscription. No help to me.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can Not Save As

    I no longer can "save as" since the upgrade. I am on Mac OS V10.13.6

    2 votes
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  6. allow Document Cluod on desktop

    It's possible to implement a feature (extension) to see the Adpbe Document Cluod in the File Manager (e.g. File Exploer for Windows)?

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Terrible new layout

    The change over is completely terrible. Navigation is horrible. Nothing is located conveniently. Takes forever to find things. Wish it would go back to the way it was

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. New Website Design

    Is it possible to revert back to the previous design of the website?
    I don't think the new design is user friendly. With the old design it was easier to use as all agreements were categorised, ie:
    - Out for signature
    - Cancelled
    - Signed agreements
    If this is a feature that is available in the new design, please can you make it more obvious as to how to categorise the agreements. With the new new design, all agreements are just listed which is not efficient when you want to quickly check your agreements that you need to follow up…

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. access to older documents

    Is there a way for us to access all of the documents that we had in our account before the app changed?

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. New version is no good

    Can I go back to the previous version of the website? This new one is harder to use.

    Thank you.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Inefficient

    Can't view participant without opening- which is useless when you use templates.

    Template Library is not accessible unless you manually search for it.

    There is no way to effectively edit, resend, or manage the documents anymore.

    The inefficient changes are enough to look at other services that provide ease of use along with functionality. Don't want to got that route, but this is a productivity killer.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. pdf

    en document cloud no se puede resaltar, subrayar y todo lo demás... debería de tenerlo

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. ALL FILES BEFORE JULY 12 ARE MISSING????

    All of the files we had sent through the system before July 12 are missing. These are files that go back to 2012 when we started with EchoSign. If this is Adobe and files are in the cloud then why the need to purge all my old agreements?? ADOBE WHAT ARE YOU DOING??? That was 6 years worth of agreements and signed documents that you decided I didn't need anymore?!?!?!? I want an answer for this and a restoration of my missing files NOW.

    2 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Download button needs to be more clear

    When you share links of PDFs. People cannot tell that you can download this file. I wish that you would more clearly label somewhere on here that you can also download this file! thanks.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. CS6 no longer working

    I bought CS6 years ago and it has completely stopped working. Is there anything that can be done to remedy this? Or have I simply lost that investment?

    1 vote
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  16. Compress multiple PDFs

    Ich erhalte dauernd "zu viele Transaktionen", wenn ich ca. 500 pdf komprimieren will... warum? Der Dienst verspricht dies, kann es aber bei weitem nicht halten (während z.B. smallpdf das problemlos kann...)

    1 vote
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  17. installation failure 15 times

    i have try more than 15 times to install Acrobat DC and always stuck installing when process achieved 5%.

    1 vote
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  18. 1 vote
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  19. 1 vote
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  20. 1 vote
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