Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Export to PDF to EXCEL

    this is not what I expected, yes it turned the doc to excel spreadsheet, but i thought i would be able to adjust the spreadsheet into approiate columns for my use, EASILY! its very time consuming. Wont be resigning. Just wasted $35

    1 vote
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  2. Loading

    It took me almost 1 hour to load your adobe sign

    1 vote
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  3. ********

    Don't make me sign in to use it. Don't ever do it again.

    1 vote
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  4. Resolving doesnt get saved

    Comments that have been marked as resolved in Acrobat Pro DC do not get shown or filtered as resolved in the web app.

    1 vote
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  5. Fraudulent Charge

    I have been fraudulently charged for a trial that was canceled. I have disputed this through my credit card but please stop any additional charges.

    1 vote
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  6. Updating commented pdf

    I would like to be able to update the shared file with a new pdf that contain the changes suggested in the comments. I also would like to retain the comment history of previous pdfs,

    1 vote
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  7. Adobe is too complicated to use effectively

    try making it usable!
    how am i supposed to print it off in a4/landscape format in full side from my ipad?

    1 vote
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  8. For Review Management

    Format "For Review" section the same way you have the "For Signature" section. Also, the sort by Status doesn't work. Add column under For Review section to who it was sent to for review.

    1 vote
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  9. Files security and commenting

    I am very disappointed with the document cloud handles my files. I uploaded my pdf file with security for client to make comment however they can't make a comment since it is secured file, and how easy it is for 3rd party user download my file when it is just me and my client ( client provided the link to the 3rd party ). If possible to disable the download link while making a review. Try google drive workflow.

    1 vote
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  10. :(

    Trying to open a pdf link for review - message: Something went wrong. Please try again later. appears - please help

    1 vote
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  11. Japanese experience on online review

    This is so annoying because we cannot know who the yellow person is. It can be an unrelated third person. It was shown before, please prioritize experience in Japanese.

    1 vote
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  12. 2bytes names

    Seems 2 bytes name cannot be shown anymore. it was good before, please fix this.

    1 vote
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  13. Review tools and resolving items


    1. Will it be possible to use the comments tools in performaing reviews. These tools are much easier to use than the review tools?

    2. I have noticed that anyone can resolve a raised item, but when others filter as resolved the items are only shown as resolved if the item was raised by the person who resolves it. This is a little confusing as the resolver still sees the items by others as resolved.

    1 vote
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  14. uth.narithy@gmail.com

    Please kindly improve system and update new version. Thanks

    1 vote
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  15. dissallow download and printing of proofs

    important i need to be able to not allow download or printing

    these are ment for proofs and some of my projects are proofed before payment and i need my clients to pay before the can print anything . also i would like to know if there is viewers and visitor tracking that did not review. please email me or contact me brad@bluebrad.com i would like to make this my print production proof system. i like it so far just need to not allow downloads or printing. review only .... PS can we add an approve button ... explaining that…

    1 vote
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    cfrench responded

    Thank you for your feedback regarding controlling downloading, printing, and approval. It’s helpful to understand why you need that. Regarding your question about tracking whether people you shared with have reviewed or not, if you shared by Inviting People rather than simply generating the link, you’ll see a status for each of the people invited including who has not yet opened the file and who has added comments.

  16. Review won't convert a non-PDF to a PDF?

    Issue - The DC Review service can't convert a non-PDF to a PDF directly? Even though the DC web service can convert a non-PDF to a PDF?

    Steps:
    1) Go to documentcloud.adobe.com
    2) In Quick Start, go to "Send for Review"
    3) Drag PPTX file (Windows) from Windows desktop to web browser.
    Result: Error message "File ignored"
    Expected: Review service should be able to convert non-PDF to PDF (since DC service can do this).

    1 vote
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  17. Draw rectangle and compare versions

    I would like to request two feature.

    • Draw rectangle - useful for callout a specific area in an image. The "Add sticky note" could over the area and at time be unclear.
    • Review previous and new version side by side. This help compare the edits between the two version.

    With this new proof tool I under why Adobe hasn't purchase or created it's own project management tool.

    1 vote
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