Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Entomologist? Adobe is for you! Bugs everywhere!

    Every day I use this is a nightmare. Comment filters continually turn off and cause me to lose place reviewing comments. Defund adobe

    1 vote
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    1 comment  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bug - Trying to add comments to a PDF from the webapp gives 404/Not Found for at least one UI language other than US English

    Steps to reproduce


    1. Set UI language to e.g. "Norwegian"

    2. Open a document in Document Cloud

    3. Click "Edit" ("Rediger") > "Add comment" ("Legg til en kommentar")
      3.1 Notice the "monitor icon" when hovering the link, which might indicate that the feature is not available in the webapp

    4. Be redirected to a 404/Not Found page (in the Norwegian case the URL is https://acrobat.adobe.com/no/nb/acrobat/features.html# as of 2020-07-04)

    Expected result: Clicking the "Add comments" link will let the user add a comment, or at least redirect to an existing page.

    Observed result: Clicking the "Add comments" link redirects to a non-existing resource when…

    1 vote
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    1 comment  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cloud must be a beta product? Certainly no one is purchasing this buggy stuff

    First time using your cloud. Immediate bugs regarding commenting (arguably it's primary purpose?), so unusable. Just more of the same from adobe, seller of worthless buggy garbage

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Dual Accounts

    I thought I was setting up an account on my office version of Adobe Acrobat DC since that is where the request for an account popped up. Why do I now have a second account I do not need or would pay for.

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  5. DEADLINE CLOCK

    We love the shared edit tool! BUT - it would be even better if we were able to set a deadline to review and there was a countdown clock on header. Once the deadline hits, the ability to comment stops. PLEASE do this.

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  6. No way to delete bulk files

    I was told that I need to clear my account because I have exceeded my quota. When I go to my "Shared by you" files, I have stuff from 2014 in there. However, if I try to delete, it appears that I have to do it one file at a time, and then it goes back to the top of the list and I have to scroll all the way down again. There has to be a way to delete old files in bulk rather than one at a time.

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  7. cannot edit

    Make it work - am trying to edit a pdf and it will not let me

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Form cleared when clicking next

    I lost all my work on a document I was filling out.
    I started filling in the document 4 days ago. I left the document open in my browser teh whole time. i came back easilty added edits. Tried to go forward and after clicking next the form got cleared leaving me with the base pdf...
    I went to the document cloud home page and I'm still logged in so I don't know why my form would have been cleared.

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need strikethrough and replace and insert text tools (among others).

    Love this tool. It's a consistent issue for designers getting feedback from multiple people and all the file versions associated with that. However, we really need all the commenting tools like "strikethrough and replace" and "insert text". It's actually confusing for commenters who do not have see this option. Also, it makes it more difficult to import comments in InDesign for example. The ability to import comments is such a huge deal for long form documents! Adobe, you're so close to the finish line!!!!

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Comments not downloading

    The 200 comments in this PDF are not carrying over when I download it. Very frustrating.

    Also, why can't I re-share a document once I unshare it?

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Im not very technical...

    Adobe has made TREMENDOUS IMPROVEMENTS recently!!!!! It's compatible with almost anything anywhere, you can type... ON THE FRICKIN FORM ITSELF... like signing docs and such. You can save everything to a cloud, retrieve it, share it with anyone, anywhere... Edit it, print, scan. Adobe is the whole package! Adobe workers are geniuses.... Thank u for all your hard work!!

    2 votes
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Browser interface - comment bar covers up my content because it doesn't collapse

    Content is forced behind the comments bar when zoomed in. I cannot scroll any farther right to see the content. I cannot minimize or collapse the comments bar. Folks need to be able to see the comments AND the content the comments are referring to simultaneously (which should be a given, I think). This is a problem! Can't use the desktop version of Adobe to review either, because we keep losing shared comments...

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Not able to see comments

    I want to be able to read the comments on th document, instead I cant :O

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  14. add a photo or screenshot

    how can you add an image to these?

    Feedback often involves the client telling us to change out one photo for another and it would be ideal to be able to do that using comments.

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cannot allow comments when saring

    I am not able to "allow comments" when sharing a file. See message I get in attached screenshot. Can you please help me fix this?

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  16. notification email sent when commenter is finished

    There needs to be a send notification emails option for when someone has shared comments.

    2 votes
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Difficult to navigate

    I do not like the changes you've made. Before the application was simple and I liked that. I had to get help just to get to the right screen. I was being asked to purchase or start a free trial when I was logged on! When I did get to the right screen there were still captions for "start free trial" and something else I don't remember. Aggravating!

    1 vote
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bring on the Insert Text and Replace text comment features

    Document Cloud is pretty useless for my workflow that involves the cool new Import PDF Comments feature on InDesign.
    Replacing text while collaborating in Document Cloud should be the backbone!

    24 votes
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    4 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  19. product lousy

    product is so unintuitive. wasting time trying to figure it out

    2 votes
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  20. 123ertyuijn

    829iuksnmdhjwm

    2 votes
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