Document Cloud Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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bad service
I have paid in full for an entire year. Whenever I try edit or convert PDF to either word or excel format I am always redirected to a new payment option.
Not only is this extremely frustrating but time consuming and is deliberately misleading customers.
I paid for a year and expect the service you offered for that payment not half way through I am block from access and you want to extort more money out of me.
Kindly provide me with the correct link with editing and converting facilities for I have paid for as current system wont allow…
2 votes -
pdf to word
When I convert my pdf to Word, the conversion is horrible, despite the fact that I am converting a book I wrote and it is fine, honestly, this program does not work and I would like to get my money back, because I paid to have this function
2 votes -
useless conversion from PDF to Excel
I am not happy with the results ! When I convert an inventory list from a PDF to an excel sheet The individual pages of the excel sheet are formatted differently. I do not see the use of this product at all.
1 vote -
On line
Help online
1 vote -
Half page conversions
My PDF doc is converted into a Word doc in half - meaning I only see the right side of any page. So this conversion did not work for me.
1 vote -
Product doesn't work
This product did not perform as advertised and I would like a refund.
1 vote -
Accentuated letters disappear from comments on download
Hi there,
When using the share for review feature and after getting comments, I proceed to the download of the PDF version including all comments, but the issue is that all the accentuated letters are taken out of the comments.
It seems like it's a bug!
Any help resolving this, as it makes the content hard to read, would be greatly appreciated.
Cheers,
Julien
1 vote -
Facebook
Aly bautista
1 vote -
Export doesn't work, tells only after purchase.
Ich habe die Exportfunktionen abonniert, nun wird das PDF, das ich exportieren wollte nicht unterstützt. Die gekaufte/abonnierte FUnktion steht also nicht zur Verfügung. ICh widerrufe den Online-Kauf, bitte die 24,13- EUR zurückerstatten
1 vote -
No funciona mi suscripción
Buenos días. Tengo contratado Adobe Acrobat Export PDF, pero no puedo ejecutarlo ya que cada vez que lo intento lanzar, me pide suscribirme y cuando así lo he hecho para comprobar si por ahí se resuelve, me indica que ya lo tengo contratado. Por lo tanto no puedo ejecutarlo.
1 vote -
Gobblygook for output!
Perhaps you could make it work!
1 vote -
Coversion of PDF to Microsoft *.docx file
Hi, I am trying to convert my PDF file to Microsoft Word (*.docx) file but unable to. Every time a window is showing "An error occurred while trying to access the service." Could you please guide me.
1 vote -
Problem when export pdf file
Hello, I've a problem, current I can't export Pdf file on Document cloud of Adobe when I want to convert .png or .jpg to PDF. I tried many times but I received a notification, that's " Unable to process ". Could you help me sort out this problem, please?
2 votes -
SHARE
NEED TO SHARE THIS FILE
1 vote -
Problems with Excel Export
Adobe Acrobat Export PDF does not work properly. The numbers are not matching the pdfs. Therefore I would like to cancel my subscription since I have to do anyway everything manually. Very dissapointed
1 vote -
Not ready for professional use
So far a waste of time and MONEY !!!!! Does not sync, cannot convert and I cannot even print a copy. SUCH A WASTE OF MONEY !!!!!
1 vote -
I cannot convert a pdf to a Word document, and that's the only reason I upgraded my subscription today. Please fix or cancel my subscription
WHY CAN'T I CONVERT A PDF TO A WORD DOCUMENT? I'VE BEEN A SUBSCRIBER FOR YEARS AND UPGRADED TODAY. THIS IS VERY FRUSTRATING.
2 votes -
This program sucks!!!
Not make this so difficult to use. I've had to sign in and put codes FOUR times and still get to use this program. This is my first use and I no longer want it. It's not worth the hassle I would have to go through each time I want to use it. Cancel the "membership" and return my money!!!!!
1 vote -
poor quality
Be Advised! I have attached a quality sample.
1 vote -
Upraten
Leider konnte ich ADobe Acrobat Export PDF nicht upgraten, er sagt immer kein Produkt gefunden, was ist nun mit meinem ABO
1 vote
- Don't see your idea?