Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    3 votes
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    3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. useless

    I just want to fukcing save the file after signing it you dumb *****!!!!!!

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adobe sign Stuck on loading

    The page is stuck on Loading Adobe Sign

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  4. PLS SEE MY COMMENT

    so difficult to sign in improve a bit please

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better Visual Cues for State of Document Signature Request (E.g. Complete, Cancelled, etc.)

    YOu really need to have a more visible indicator of the current status of documents. For example, I canceled a number of signature requests because I needed to make changes and without looking at each document, I cannot tell.

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Templates Are Gone and so is "Create a Reusable Form Field Layer"

    I don't have the "Create a Template" part. I did and now it's gone. And when I had it, I was not able to "Create a Reusable Form Field Layer" which is the one thing I really need. Please Help. I've been on with support for hours and no one has helped

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to attach audit report to fill and sign docs

    I have been trying to attach the audit report to documents returned by Fill and Sign. The instructions provided in help function are unclear. I tried the chat function to get clarification on some of the instructions, the response is infuriatingly slow and the responder/robot does not appear to be able to follow the conversation, and answer questions about information that it sent me in links.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. sign page not working at all

    When I currently go to sign the document, the window freezes, the page doesn't load and nothing happens. Extremely frustrating.

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. not loading, shoddy typography

    Firstly, the typography is the loading Adobe Sign is not aligned. Shoddy! Then it is in some infinite loop. No exception, time out, error handling. Has the doc expired? Any useful messages please!

    1 vote
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. too late

    it would have been nice to receive this email in 2014 when we needed it why is it now finally being sent to me??????????????

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. +1 on the UI experience

    Love the UI experience

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Your website is unfriendly and hard to manage uploaded documents.

    My god, this website sucks. Can't see how to delete a file from those uploaded. Can't sort the files that are uploaded. The 10 files that I did just upload seem to be lost or sorted in some way in the larger list of files that I already have here (and cannot delete). Been using this site and products for a long time, hoping they would improve over time. Pretty, yes, usable, not so much.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Sign Testaccount wesentlich besser als die Abo Variante Small Business

    Hallo,

    können sie mal bitte dafür sorgen das man auch den gewohnten Zugriff auf Adobe Sign so bekommt, wie es in der Demo präsentiert wird?
    Wir haben unseren Test Account jetzt noch einmal auf den Small Business Account umgestellt allerdings ist die Oberfläche jetzt noch einmal komplett verändert und gewohnte / geschätzte Funktionen aus dem Test Account sind nicht mehr zugänglich!

    Ich werde mich morgen erneut mit dem Support auseinandersetzen müssen was weder uns noch Ihnen Zeit und Mühe erspart.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adobe sign non funziona in italiano

    Adobe sign in italiano, setup lingua in italiano ma tutti i messaggi vengono spediti in inglese !
    Per questo inizio ad usare Hellosign con il mio sito wordpress. Spero che sistemiate

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. Loading takes FOREVER! C'mon!

    This takes FOREVER to load. Frustrating to say the least.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Corrupt format on expory

    When converting this file to word and excel it produces a file in an unusable format. I really need to create a fill in file that can be filled in every day, I need help.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. Confusing Sender Pre-Fill Setup

    Hey there, I am confused at how to add the sender pre-fill area. For some reason while editing the template, when I switch to sender pre-fill, it switches all the boxes I just put as participant 1?

    Really weird. Hellosign makes much more sense.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Not good product or support

    Your online support is not good. It will not let me contact anyone. It keeps going back to my old support conversation. I have been on hold on the phone for over ten minutes as well. I think I may want to go back to DocuSign. I thought Adobe was a big company.

    1 vote
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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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