Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. PDF to Word

    I paid to convert pdf to word. But it changed most of the document from English to French.

    This will take me more work to fix all of this. And pointless to pay money for this. I would like a refund and I do not want to use your services anymore. My email is ktanton@ssisd.net. I'm very disappointed that I actually paid for this

    2 votes
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  2. Can't edit PDF's from home

    I am a principal at a public school. I use a desktop at work but we are using Google for Education and are using chromebooks more and more. Since working from home during the Covid-19 shutdown, I have not been able to do much with PDF documents since I am working on my Google Pixlebook. It is very frustrating that Adobe does not work with Google Chrome. I like both but I will not continue to pay for a product that I can not use so I will be cancelling my subscription with Adobe.

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Copy Link from pdf to another external place

    Create a link in a pdf that can be copied to a another external place. Click on that link and it open the file/page of the pdf.

    1 vote
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  4. Program sucks

    Total ****! I want my money back. Will take longer to fix the OCR than to type it myself.

    1 vote
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  5. use on any device by logging into my acct

    I am paying for the monthly use of Adobe Acrobat DC for various reasons (job search, quickly type into a PDF to ensure it is legible to recipient, projects at my current job, etc.). Therefore I should be able to log in to my account at any computer and be able to use the software / application without having to download anything onto each computer. It should be an application that I can use anywhere, anytime on any device. However, my cell phone is not good for this since it is too small to see the form on my cell…

    1 vote
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  6. Phone heats up while working

    i have bee using adobe scan in my iphone. Really it burns a lot while scanning .Please give update to rectify.I cant even hold it in my hands.Its really a well build app and most helpful one for students. Thank You

    1 vote
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  7. Seawatch

    thank you. the slides are helpful. several qustions:


    1. how high is the pedestal for the VHF DF antenna from the sea surface?


    2. Are there 2 HF antennas, one backs up the other?


    3. DF processing details onboard - I expect that to be DSP-based interferometry rather than the 60's technology of Watson-Watt (Butler matrix).


    1 vote
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  8. bad experience with password, and nearly every time I use your website

    Congratulations! You just made me waste 30 minutes of my valuable time just to reset a password.

    This kind of nonsense is going to push me to another PDF program if you don't make this easier and less of a GD nuisance!

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. More languages

    I would like the Files converter tools (PDF to Word) to to be available for more languages such as Thai. Due to myself using Thai languages a lot and I just subscribe because I thought Thai is available as well.

    1 vote
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  10. Can't delete more than 100 files at at time

    When you use the select all check box and choose delete, it only offers to delete 100 files even if there are more than 100 items selected.

    1 vote
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  11. Can't download all files

    I can't seem to download all of my PDF files. I'm trying to download about 100ish file. There is no feedback as to why this is failing or how many files can be downloaded at once.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. An Interface Feature

    Hi Adobe Team,

    May be dark theme options on Behance.

    Thank you for everything!

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Printing

    I cannot print from the page. When I go to Chrome and try to print I only see half the page...Please help

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Broken and unwilling to help without a financial commitment

    I had problems signing up for a free trail, the signup process resulted in an verification loop, but Adobe/Echo sign support was unwilling to help, unless I was a full paying member. This seems like an incredibly short sighted move. I think as a business we may well be better off elsewhere.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pls train your customer service better

    For a better experience? You could train your customer service reps. Started trying to get someone to help me at 5:34 Eastern. Chatted until 9:58 Eastern. Problem not resolved.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to print, don't like cloud storage

    Return the capability to have Reader on a local PC without linking to some 'cloud' for file storage. Return the capability to print the PDF files on the local PC without using a web-browser account login.
    I am using a MacBook Pro w/ iOS 10.14.6 and am unable to print any PDF documents using the Adobe Acrobat Reader app. Apple support spent over an hour trying to figure out why I couldn't print the files (or even select pages) but was unsuccessful.
    My options now? Either screen shot the page(s) into Word or use the apple Preview app to open…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. font changes

    sir why the font is changing after converting into pdf

    1 vote
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  18. up grading SW

    all i want to do is sign in!
    what a stupid and confusing set of webpages

    1 vote
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  19. Download for 2nd PC

    I cannot download to a second pc based upon the instructions.
    I can only see BUYNOW, not DOWNLOAD.
    I already have a subscription.
    What am i doing wrong?

    1 vote
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  20. 1 vote
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