Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. False and misleading customer service claims

    You need to vastly improve the training of your support staff- I went through 5 agents and three hours of my time trying to get a simple question answered- one agent 'Priya' completely misinformed me about HIPAA compliance and a BAA contract associated with upgrading to Adobe Acrobat DC --Me: "Does that plan offer a BAA contract and is it HIPAA compliant?"
    Priya
    "Yes, as it includes Adobe sign features in it. Once I will change your plan I will connect you to the Adobe sign support and they will help you with the BAA contract."

    and it then took…

    1 vote
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  2. drag screen left and right

    There should be a way to zoom in and still be able to drag the screen left or right to view all content. It is cumbersome to zoom out, select the location on the page to zoom back in.

    1 vote
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  3. The cloud application stinks

    Put it back the way it was before you went to the cloud. It was a lot easier to use when it's an app on my desktop with all the functions in place. Now you open something online and the way to merge docs, copy and paste, move pages and everything is just a mess. The way you had it was awesome. Why did you change it?

    1 vote
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  4. Missing Apostrophes

    Apostrophes are missing in the online versions of the pdf - but not in the acrobat app

    1 vote
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  5. VERSION CONTROL

    need version control
    or a way to link proofs and say its another version or option

    1 vote
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  6. versioning

    i would like the option to upload new version and replace this one

    1 vote
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  7. need approval buttons

    need approve or reject buttons and email notifications!

    1 vote
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  8. Export to PDF to EXCEL

    this is not what I expected, yes it turned the doc to excel spreadsheet, but i thought i would be able to adjust the spreadsheet into approiate columns for my use, EASILY! its very time consuming. Wont be resigning. Just wasted $35

    1 vote
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  9. Loading

    It took me almost 1 hour to load your adobe sign

    1 vote
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  10. ********

    Don't make me sign in to use it. Don't ever do it again.

    1 vote
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  11. Resolving doesnt get saved

    Comments that have been marked as resolved in Acrobat Pro DC do not get shown or filtered as resolved in the web app.

    2 votes
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  12. Fraudulent Charge

    I have been fraudulently charged for a trial that was canceled. I have disputed this through my credit card but please stop any additional charges.

    1 vote
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  13. Updating commented pdf

    I would like to be able to update the shared file with a new pdf that contain the changes suggested in the comments. I also would like to retain the comment history of previous pdfs,

    1 vote
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  14. Adobe is too complicated to use effectively

    try making it usable!
    how am i supposed to print it off in a4/landscape format in full side from my ipad?

    1 vote
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  15. Filter of Status

    Add filter for status to "for review" section!!

    2 votes
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  16. For Review Management

    Format "For Review" section the same way you have the "For Signature" section. Also, the sort by Status doesn't work. Add column under For Review section to who it was sent to for review.

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  17. Files security and commenting

    I am very disappointed with the document cloud handles my files. I uploaded my pdf file with security for client to make comment however they can't make a comment since it is secured file, and how easy it is for 3rd party user download my file when it is just me and my client ( client provided the link to the 3rd party ). If possible to disable the download link while making a review. Try google drive workflow.

    1 vote
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  18. Make a 64 bit upgrade to cs5.5 applications

    SAD... adobe effort to hold users feet to the fire by requiring them to 'rent' via subscription, software. I purchased a while back Master suite of Adobe applications CS5 and upgraded some to CS5.5. Now, having installed Catalina on my Mac my purchased Adobe applications won't run and in the case of Lightroom 3 gives a message that it will cause damage to my computer, How about you do us a favor and make a 64-bit port for these applications and sell them as upgrades. I want to own my software, not rent it!

    2 votes
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  19. :(

    Trying to open a pdf link for review - message: Something went wrong. Please try again later. appears - please help

    1 vote
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  20. Japanese experience on online review

    This is so annoying because we cannot know who the yellow person is. It can be an unrelated third person. It was shown before, please prioritize experience in Japanese.

    1 vote
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