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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Acrobat Web

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216 results found

  1. Document Cloud is pretty useless for my workflow that involves the cool new Import PDF Comments feature on InDesign.
    Replacing text while collaborating in Document Cloud should be the backbone!

    29 votes

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    6 comments  ·  Commenting  ·  Admin →
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  2. Love this tool. It's a consistent issue for designers getting feedback from multiple people and all the file versions associated with that. However, we really need all the commenting tools like "strikethrough and replace" and "insert text". It's actually confusing for commenters who do not have see this option. Also, it makes it more difficult to import comments in InDesign for example. The ability to import comments is such a huge deal for long form documents! Adobe, you're so close to the finish line!!!!

    12 votes

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    3 comments  ·  Commenting  ·  Admin →
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  3. When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.

    4 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Armin,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally. 

    Regards,

    Harshpreet

  4. PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    4 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  5. Please add advanced commenting tools such as the text box, callout, rev cloud, etc. They are very important for engineering drawing reviews.

    4 votes

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  6. Won't convert to PDF.

    4 votes

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    Resolved  ·  0 comments  ·  Commenting  ·  Admin →
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  7. please provide the ability to sort comments in the web version just like the way it is possible on the desktop app version

    3 votes

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  8. The recent change to show only resolved or unresolved comments caused a lot of confusion on our end because the interface isn't clear about what you're looking at. Multiple people independently thought comments were being deleted from the server.

    In the collapsed view (the number at the top in the screenshot), you see the number of comments as a result of your filter. When you open the filter tab, at the bottom of the tab you can see the total number of comments. But there's nothing to indicate what the difference between these numbers mean intuitively.

    Something like "15/37 comments"…

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Alexander,


    Thank you for feedback. We have refreshed our application experience to make it easier for new and existing users. We would be reviewing your request internally.


    Thanks,

    Amit

  9. Please add a feature where you can add a file/image to your comment.

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Synergy Design,
    Thanks for reaching out. The feature to add a file/image to a comment is not supported yet. We would be reviewing your request internally.
    Regards,
    Harshpreet

  10. How can I remove the unnecessary speech bubbles that cover up all the comments made on a marked up pdf? you are making the markup feature useless by adding these speech bubbles, anyone I send the document to cannot read the comments because they are covered by a big red box, Adobe needs to remove this, I know how to turn it off in the desktop app, but the Adobe links open in a web browser and I cannot get rid of these speech bubbles

    3 votes

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    0 comments  ·  Commenting  ·  Admin →
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    Hi Payton Bridge,
    Thank you for your feedback. We appreciate your taking out the time to make us better. We’ve begun working on it and plan to add it in next few months. If you have any other questions, just let us know.
    Thanks,
    Harshpreet

  11. pas capable d'installer le produit et lorsque je veux de l'aide, le service n'est pas offert en français. Je veux annuler mon essai gratuit de 7 jours mais je ne trouve pas l'endroit.

    3 votes

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  12. After editing and downloading documents the spacing is always off. I pay for this service and am disappointed by the quality.

    3 votes

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  13. I did not realize until now that 16.45 per MONTH has been automatically deducted from my account. There is NO way this amount is justified for the occasional PDF conversions during home use. If there are NO other cost options for these services PLEASE discontinue my account.

    3 votes

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  14. When I click "resolve" under a comment, it isn't resolving. I like to check off when I'm finished with an edit and then filter out what is unresolved to see what I have left to do. I've tried logging out and logging back into my adobe account and the problem is still occurring. My entire creative team is having this issue.

    3 votes

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  15. The 200 comments in this PDF are not carrying over when I download it. Very frustrating.

    Also, why can't I re-share a document once I unshare it?

    3 votes

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  16. I am getting an error message of "Something went wrong. Please try again later", on documents that I had previous access to.

    3 votes

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  17. Could you PLEASE add the 'replace text' function here like you have in the desktop version of Acrobat? We like using this for shared reviews, and had implemented this after I found the Import PDF Comments function in InDesign. Now, I can only click 'Accept' on the text they have used the 'Strikethrough' options to auto-delete the text for me, and unless I go back to having my reviewers edit in the desktop version, I cannot click 'Accept' on any comment to replace existing text with new text. Please fix!!

    3 votes

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  18. i would like to use the markup not just in deskt top version. it would be great.

    3 votes

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  19. It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.

    2 votes

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    Hello Eric Doise,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.

    Best regards,

    Amit Gupta.

  20. I added comments and they all disappeared! Now I have to start over.

    2 votes

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    Hi Kylie,

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards 

    Amit

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