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Acrobat Web

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157 results found

  1. Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.

    4 votes

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  2. Add reminders sent to the History tab

    4 votes

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    Apologies for reverting status back to Under Review, after carefully reviewing your comment I think you are looking for past reminders sent in History tab, we still don’t have this feature and have provided feedback to our team to look into this

    Thanks,

    Abhinav
    Software Engineer, Adobe

  3. Why is there no Document List/List of Agreements on the E-Sign panel?
    That would maintain the topical assignment and pre-filter associated documents.

    3 votes

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  4. It would be great to see if the signee has read or opened the envelope. This information is crucial in getting documents signed or better yet, to at least provide sender info that it didn't just go anywhere. Please create this feature as the other competitor is already doing this.

    3 votes

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  5. I am using Adobe Sign for drawings. I would like the reviewers to be able to redline the drawing if they don't approve, or sign if they do.

    3 votes

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  6. Your Adobe Sign product is a mess. Any time there is a change of license, access is lost to the previous documents on the account. The only way to expect any reliability is to never make any changes, including any possible upgrades.

    3 votes

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  7. Bonjour,
    Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
    Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
    S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
    Un grand merci.

    3 votes

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  8. Hi! Hope you're well.

    I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.

    Is there anyway to do this? It would be incredibly helpful.

    3 votes

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  9. After I send a document to be signed I can not click "send another document" as in previous versions of this website. I can only click "track Agreement" I have to go to home and then to apps and then "send for signature" its a real pain that didn't use to happen.

    3 votes

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  10. I had issues when Sending the document to signature, I could not delete any of the text in the message body.

    2 votes

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    Hi,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  11. Limiting the file size on esign documents way down from what it was before hinders my productivity. I hate the new esign and want classic to return. I send large files for purposes of creating an auditing paper trail for a state university that require backup documentation to be included. The newly redesigned product does not do what it needs to do, and I am going to encourage the university to look into other esign programs going forward to use once the license expires. This sucks.

    2 votes

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    Hi Eve,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  12. The updates to adobe sign are causing issues with block placement. The signature blocks look fine in the "review" but when they are saved and sent, the block move to different areas of the document and shift places. PLEASE FIX ASAP!

    2 votes

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    Hello Rebekah

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

  13. The new Request E-Signatures interface is un-intuitive and restrictive:
    - I was not previously restricted to a maximum file size of 8mb. I often work with large files that need signatures and this is very prohibitive for me.
    - I used to select an e-sign template initially before adding my other documents to be signed, and I had to google how to add other documents.
    - When adding multiple documents to sign initially (after discovering that I needed to do that), the only way to change the order is to use the arrows on the side, which is very clunky…

    2 votes

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    Hello,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

  14. I am writing to express my deep frustration with the recent overhaul of your e-signature tool. As a user of this product, I am shocked at the decline in efficiency and usability following the update. What used to be a straightforward task of entering and sending a lease, taking no more than five to six minutes, now inexplicably consumes over 20 minutes of valuable time. This significant increase in time, with no discernible improvements in functionality, is unacceptable and counterproductive.

    The update, which seems to be merely a cosmetic facelift, has drastically reduced the tool's efficiency. For a company with…

    2 votes

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    Hi Brandon Rockhold,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  15. STOP CHANGING THINGS AND MAKING THEM WORSE

    2 votes

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    Hi Shayne Mace,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  16. The Adobe Acrobat e-sign desktop service does does not sign in and has a buggy and difficult to use user interface.

    There are three major issues I've had with it:

    1. Editing a document prior to sending is nearly impossible. Most documents probably follow this process: Get Template -> Adjust Template Fields to Specific Requirements -> Adjust name of file -> Add Signees -> Collect Signatures. For some reason adjusting templates prior to sending seems to be absent from this process. A template cannot be renamed, and specific fields are required to be filled by signees. A document preparer who is…

    2 votes

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    Hello Nate,

    We really appreciate your feedback and will consider it for future updates. Please let us know if you have any other suggestions,

    Thanks,

    Sign in Acrobat Web team

  17. This new update to e-signature documents is absolutely horrendous. It now takes twice as long to send a simple pdf with 1 signature. When you want to send one document after another, it keeps loading in the previous document in error. There was nothing wrong with the previous software, it worked great, that's why we bought it. We will be moving away unless drastic changes are made.

    2 votes

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    Hello,

    We are sorry you are having trouble with the updates and we appreciate your feedback. Please let us know if there's something else we need to improve.

    Thanks,

    Sign in Acrobat Web Team

  18. When sending documents for e-signatures, it would be nice to be able to send documents from email addresses other than the email my Adobe ID is with.
    I run multiple businesses and don't want clients from Business B knowing my personal email or email for Business A.

    Many people these days have multiple email addresses.

    It would also be nice to be able to edit the email subject line when requesting an e-signature on a document.

    2 votes

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  19. Competent help desk folks, please. I usually don't have issues with Acrobat, but I did today, which interrupted my business. I contacted you in hopes that you would care that I have issues, but you disconnected on me after typing in "Let me pull up your account"... that's awful customer service!

    2 votes

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    Hello Mike,

    We are sorry you are having trouble with this experiences, please feel free to post any issues that you are encountering here.

    Thanks,

    Sign in Acrobat Web Team

  20. ACROBAT DC PRO SIGN issue

    Different default view of the All Agreements page

    Please see the screenshots in the attached Doc1 file. This a comparison of my browser based DC PRO and the one installed on my PC.
    the webversion actually has a better default view in the manage all contracts screen than the installed version (red circles in my screenshot are all missing in the installed version, please add them)
    in the webversion I can see straightaway the recipient column and sender column. in the installed version I have to open each individual contract to see the recipient
    is…

    2 votes

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