411 results found
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1 vote
Hello Now Balagi,
Thanks for reaching out to us.
Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.
Thanks,
Harshpreet
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Current page changing unexpectedly
Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.
1 voteHi Brigham ,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Edit text download keeps freezing
There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.
1 voteHello Traci Goodwin,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Does not allow me to use
Your product seems to not be working each time I sign into Acrobat DC I get a message there is a network error and cannot communicate to verify my account
1 vote -
Too many fonts
I know that in some of your apps there is the capability to prioritize the most frequently used fonts. This would be very helpful in Acrobat as well. I am not a heavy user and only occasionally modify PDF files. But when I do, it would be nice to either not look at dozens of fonts, some in languages I don't speak, by being able to hide them, or at least be able to have the fonts I use most listed first.
1 voteHello Michael,
Thanks for your request. We have made a note of the same and shall try to incorporate it soon.
Thanks,
Harshpreet
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Cannot change default view settings
I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.
The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer
I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
I have a DC Pro for Teams licence.1 voteHi David,
Thank you for your feedback. We appreciate your taking out the time to make us better.
This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.
Regards,
Harshpreet
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Problem to convert in pdf
Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
Thanks
C1 voteHi Celine,
Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
In future, if we will increase this limit, we will let you know.Regards,
Shweta -
unable to convert pdf to word
I get an error message to contact customer service when I try to convert PDF to word
1 voteHi Dennis,
Thanks for reaching out to us. Acrobat web is currently not supported in your region and hence you are seeing the issue.
Regards,
Shweta -
1 vote
Hi Khem,
Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.
Regards,
Shweta -
1 vote
Thanks Florent for your feedback. We are glad that you liked Acrobat web experience. Hope you continue to use the app.
Regards,
Shweta -
Cant convert PDF to docx
I WILL RATE YOU WITH BAD RATE!!!!
PLEASE, SOLVE MY PROBLEM ITS URGENT.
,, Unable to process request
Please contact customer support for help. "
I CAN'T CONVERT MY DOCUMENTS FROM PDF TO WordDocument1 voteThanks for using Acrobat Web and apology for any inconvenience caused. You are seeing this error since acrobat web is currently not available in your region.
Regards,
Shweta -
Good
I love it
1 voteThanks Chabalala. We are glad that you like Acrobat Web experience.
Regards,
Shweta -
Kündigung
Wieso kann man ihre Produkte nirgendwo löschen? Die man nicht braucht ? Ich habe versucht anzurufen aber Sie sprechen 🗣 nur englisch
MarionGatz1 vote -
I can’t convert to pdf
I can’t convert. It says I should contact support
1 voteHi Opajimi.
Thanks for reaching out to us and apology for the trouble. We are very sorry to tell that Acrobat Web is not supported in your region currently.
Regards,
Shweta -
Easy to use
Very easy to use! Thank you!
1 voteThanks Cindy for using document cloud and we are glad that you like it.
Regards,
Shweta -
Getting two same buttons in topbar while searching
I am getting two "Start free trial" buttons in the topbar. Is this expected?
1 voteHi Amit,
Our team has fixed the problem. You should not be seeing 2 buttons now. Please try and let us know if you still face any issues.
Thanks,
Shweta -
Access token provided is invalid or has expired
When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)
1 vote -
I think it's a small bug?
Your compress options on this tool are backwards - when I compress with "High compression low quality", I get a larger file than when I compress with "low compression high quality" which is backwards.
1 vote -
Cancel plan not found on website and no one answers the telephone
I am not using this plan enough to justify this monthly fee.
I was not able to find how to cancel my plan online.
I was not able to reach anyone at the phone number listed on this monthly charge.
PLEASE stop charging my Credit card for this monthly plan.1 voteHi Donna,
Glad to hear that you are able to get the resolution here.
Thanks,
Shweta -
Alterar cor de parte do documento ocultado
Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.
1 vote
- Don't see your idea?