Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Fill and Sign

    Why is it that in the last few days I am getting a notice when I try to fill and sign a PDF, that I upload, say the file is not supported. These Are same type's of PDF's that I have using and filling and signing for years.

    5 votes
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    4 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. love is all you need

    I hate my techers work

    3 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  3. Remove participant from template

    It should be possible to remove a participant from a template

    3 votes
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    Need Info  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe sign Stuck on loading

    The page is stuck on Loading Adobe Sign

    3 votes
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    Need Info  ·  3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe made this product too expensive and more complicated than necessary

    Thank you (sarcasm intended) for what used to be a very simple and efficient pdf product and making it expensive and difficult to use. I purchased an annual subscription in 2019. I find it almost useless for simple tasks like reading a pdf document and adding a signature. When I find an alternative product, you can be sure I will drop Adobe Creative Cloud.

    3 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. combine files

    Cant combine my files and no explanation

    3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  7. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  8. Missing Sign button

    One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. Don't recognize my signature from image correctly

    Loading signature from image don't recognize the hole signature only parts of it. Can't configure where in the image the signature it is located. It is automated and it doesn't work on my signature. Simply Horrible.

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  10. not much help

    why can I not sign document

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sign Button is labeled badly

    I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
    The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. Erro Document Cloud

    O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    2 votes
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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Confused and Irritated

    When I place my signature there is no button to save, or complete signing. What am I supposed to do?

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

  14. Passport validation fa il

    My passport validation didnt work

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adobe Sign Templates-Frequently disappear

    My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
    Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.

    Thanks.

    2 votes
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  16. the iOS app doesn’t work

    adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can not verify document to sign

    Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
    Se recebi o documento, o email está correto?!!!
    Se fiz login, o email está correto??!!
    Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  18. Disappointed with Adobe

    I have been trying to edit a file that I downloaded which is NOT password protected but am having difficulty editing it. This is frustrating as I spent time downloading the added features of ADobe, started my 7-day free trial but unable to use any of the features! very frustrated!

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. disatisfied

    I can't contact you. I can't delete completed "For Signature" files that I was told need to be deleted by my workplace. I can't send documents via Adobe and the cloud at my work. Can you please help me delete the documents so I can have a job?

    2 votes
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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  20. Server Error

    Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
    Anand.Nair@ust-global.com
    The last time I attempted to resolve this issue with a separate email I didn't get a resolution.

    2 votes
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    Need Info  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
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