Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Locating files in a folder

    HATE THE UPDATED ADOBE. How can I find which folder a file is in?? I Have numerous folders an cannot figure out which folder a particular file is in anymore. Before, it used to have the "Properties" option when I would select a file and it would show the path to the specific folder. It does not have that option anymore.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  2. abo beazhlen mit Paypal?

    Ich möchte Abo mit Paypal bezahlen. Habde keine Kreditkarte!!
    Antwort bitte auf DEUTSCH!!!!!!!!!!!!!!!!!!!!!!!
    MFG Peter Albrecht Immobilien

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hard to find files in folders via search

    Previously, I was able to click on the box next to a document and see the path/folder that the document is currently in. Not only and I not able to do that anymore, which makes my job so difficult, the application is very user UN-friendly now. Please go back to how it used to be.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cancel My Service! Or go back to old UI

    Go back to the way it was before!!!!!!!!! This new update was launched premature and is unacceptable. The search feature froze and I can no longer view all documents. I can not delete documents or pretty much do anything with this new update. I want to cancel and I want a full refund!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  5. Leave things alone

    I have always though of you people as being time rich. You have nothing to do all day, which is why you keep changing your software. I used to be able to find a link to a document on the cloud site, now some time rich Adobe employee has moved it.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  6. help. go back the way it was

    Search by who it was sent to. not by contract name. I have the same document name 300 times. I can't find who I sent it to now

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  7. Files older than 3 months are still missing!

    All files previous to July 12 are still missing. We are talking 6 years of signed forms here.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  8. I hate this update, it's the worst!

    This is the worst update it just looks nicer, but isn't functional. Did they consult any users before implementing this? This is just awful!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  9. can't see who I sent docs too.

    How can I see when clients view the documents? I also can't see who I sent things to with this new format. I'd have to open each one to see.... doesn't make sense. I don't like the new format!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  10. thumbnail size

    Much much bigger thumbnails would be a vast improvement so I dont have to open documents one at a time to find one I am looking for.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  11. OCR: "e" becomes "c" frequently.

    In this document, OCR fails frequently.

    In many cases, lower case "e" will be wrongly OCR'ed into "c", even when the word is a standard dictionary word: For instance "The" becomes "Thc", "references" becomes "referenccs", and "accelerations" becomes "accelcrations".

    The problem increases as the photo becomes more blurry, but, in short, it means that the OCR isn't quite reliable enough for document archiving.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  12. Search should also search in pdf file content

    I would expect the search function on documentcloud.adobe.com to search in the content of the pdf-files. But it seems as if it does not. I have tried to copy OCR-text from a pdf saved in document cloud, pasted one of the words in the search fields and none files are identified.

    I would highly appreciate a search function actually searching the content of the files, not only the file names. This would also be great in the Adobe Scan app.

    Best regards,
    Joakim B. Enne Haug
    (+ 47 408 78 078)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search does not work

    The search function does not work well anymore. When I put in some email addresses I get a whole list of files that are not associated with it at all, so I cannot easily locate all files sent to one email any longer. Extremely inconvenient, please restore prior functionality.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  14. 送信の閲覧注意

    共有内容は、送信した分だけ閲覧する方法に出来ませんか?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?
Become an Acrobat Insider

Help shape the future of Acrobat.

Join the Adobe Document Cloud and Acrobat beta to get early access, try our “yet to be released” features and give us feedback. Let us know if you are interested by filling up this short form.


Feedback and Knowledge Base