Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Sharing Error

    I am trying the adobe document cloud sharing. And whenever I click the share button, an error message in red appear. "Share: unexpected error". "Sharing is temporarily unavailable. Please try again later." Please let me know how to resolve this.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can we no longer share more than one PDF per link??

    Not sure if this is a new update/change, but I no longer have the ability to share more than one PDF in a single link. If this a permanent change I will need to cancel my Creative Cloud Files Storage plan as it will be completely useless. We have the need to share a batch of files in one download link and have been using your service for years with no problems until now.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Lost Ability to Share Multiple Files

    If I can't drag and drop, and then share, multiple files at once, this service becomes worthless to me. What's happened?

    1 vote
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  4. Stop taking away functionality!

    Stop taking away functionality!

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adobe DC Share Issues

    When sharing multiple large files on Adobe Cloud, using the "Invite People" option, we note several issues: Some fields in digitally-signed PDFs do not appear (only works if PDF is printed to Adobe first). Bookmarks take about 30-60 seconds to appear, sometimes longer. Today, I'm noting that when the bookmark does appear, it disappears once we click on it. I've also noted that files with both attachments and bookmarks default to the attachments when opening in Adobe itself (even when bookmarks are pinned). In those cases, only the attachments are available when opening in the cloud, the bookmarks never appear.…

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  6. There needs to be a new feature to share files to facebook

    I would like to see you all add a feature were people could share PDF files right to facebook.

    1 vote
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  7. share error

    It won't let me share anything - keeps saying share error.

    1 vote
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  8. Restore the old interface PLEASE!

    Tools either don't work or have just been removed since the web interface was updated. I am no longer to share more than one file at a time unless I open Acrobat. :-(

    1 vote
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  9. I need more thorough explanations of products

    By being consistent. Different help agents say one thing and it is not true or another staff states differently.

    Please alert me when I do something my plan doesn't support.

    I was told I could Edit with the "PDF Pack"
    I was told and read I could combine files under the same plan. I now have PDF Pre mium plan as your staff stated it was the way I could do things as noted above.
    I cannot afford to pay any more for signatures and management of the PDF's. I need a thorough explanation of what I can do with…

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  10. Copy Link

    COPY LINK DOESN'T WORK

    1 vote
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  11. New interface SUCKS!!!!

    I'm not going to hold back, this new web interface SUCKS and seems to be getting worse!!!!! Now I'm not even able to share multiple files anymore. I don't see the share button unless I select one file at a time.

    1 vote
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  12. copy link

    "copy link" in a shared PDF does not work in safari

    1 vote
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  13. Bring back the forwarding!

    Not being able to forward shares like in the old interface needs to be fixed. I attempted to share today and received a message from the system saying "Unable to send. Try again later." This neve happened with the old interface, but if it had I would have been able to forward the files and message without having to start from scratch.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sharing doesn’t work from my iPhone.

    When I try to share a file from my iPhone I don’t see any of the boxes I just get a white window.

    1 vote
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  15. Need to add support for 3d filies types and vsd support

    Need to add support for 3d filies on the Document cloud

    Here are the file types


    1. Stl
      2.obj

    2. 3mf
      4.fbbx

    3. Vsd

    Thanks
    Joe

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  16. Seems like we are Beta testing the interface!

    It feels like Adobe is using us all to Beta test the interface. It is and has not been ready for prime time and I for one would rather have the old interface back. The only changes the old interface needed, from my point of view, was to all the sharing of more than 50 files per share, and the ability to type more than a 1000 character message.

    1 vote
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  17. This problem riddled interface needs to go!

    Get rid of this new interface! On top of the problems I have had using it, I just had a client tell me they could only see 10 out of 45 images I had shared with them. Adding insult to injury, the option to download more than one file at a time is gone! :-(

    1 vote
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  18. Help delete files

    I need to delete files that are showing as in "For Signature".

    Where is the button?

    1 vote
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  19. “C” used to stand for “The Customer is always right”

    “C” used to stand for “The Customer is always right”. For months people, myself included, have been complaining about this interface upgrade. It seems our complaints are being ignored and while I can’t speak for others, I’m extremely bothered that I’m spending my hard-earned money on something that isn’t meeting my needs or expectations. The new interface has added to the time it takes me to get things done because it is far less streamlined and useful than the old interface. Please give back the old interface!

    1 vote
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  20. Give back the old interface! This one is no good!

    I am no longer able to use this interface to see all the links I have shared via “Send & Track”, now known as “Shared for Viewing”. Thank goodness after contacting support, and that is a whole other topic of discussion, it turns out I’m able to see them all via the Acrobat application. Please give back the old interface!

    1 vote
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