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Acrobat Web

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  1. Authorized viewers on my documents are receiving pop-ups saying they are "not authorized to view the file" - please fix this.

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    Hi Giovanna,


    Thanks for reaching out. For fixing the issue, please follow below steps:

    1. Login to your acrobat.adobe.com test account from where shared link was created

    2. Open the shared link and click on copy link icon that appear at top right corner

    3. Shared that copied link with required recipients


    Please let us know if this resolve the issue

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