Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. New update is unworkable and I cannot run my business. Adobe is costing me money.

    The new update is terrible. I cannot move the window anywhere. The minimize and close buttons don't work. The program is absolutely useless now. I can't even right click to snap it left or right. and clicking the x or minimize just affects the program behind it. This is not workable and I need to use this to run my business. fix this now.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. HATE NEW FORMAT

    HATE NEW FORMAT SO MUCH. WHY GET RID OF THE DASHBOARD?

    3 votes
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  3. Reminders

    Go back to the original homepage please. I cannot send out reminders nor can I see who has the document without opening each one.

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. PDF to Word

    I paid to convert pdf to word. But it changed most of the document from English to French.

    This will take me more work to fix all of this. And pointless to pay money for this. I would like a refund and I do not want to use your services anymore. My email is ktanton@ssisd.net. I'm very disappointed that I actually paid for this

    2 votes
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  5. STOP CHANGING!

    You keep changing your online module making it worse. please stop!

    2 votes
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  6. Print

    Print down load ed file

    2 votes
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  7. Layout change :(

    Let people know before you completely change layouts and make it ridiculously difficult to find anything.

    2 votes
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  8. Scan from a Book in PDF and copy from Acrobat

    I use Adobe Scan to capture pages in pdf
    Afterwards I go to Document Cloud to copy the text from the pdf
    1) When I select text over multiple pages, copy it and paste it into Word then the text gets copied twice
    2) When I scan text from a book, then the lines get curved/distorted towards the book spine. When I then copy the text from Acrobat it cannot recognise the text of one line. Would be nice, if the copy function recognise a text line and can copy it as one line, also if the line is curved

    2 votes
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  9. Downloading Acrobat DC Pro

    Hi, I can't seem to download Adobe Acrobat DC Pro. The installer package starts to run, but only downloads to 9.2 percent, and then stops, repeatedly. Please let me know how I can download DC Pro without this problem. Thank you.

    2 votes
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  10. Convert to Work doesn't work

    Convert to Word doesn't work!
    I paid for nothing

    2 votes
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  11. Incomplete Dashboard

    Library for templates should be on the dashboard

    2 votes
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  12. Not worth the cost.

    User interface very clunky. Product choices and pricing vague and confusing.

    2 votes
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  13. Quick start incomplete

    The quick start tools aren't showing all the options unless I decrease the zoom level on the Chrome web browser.

    2 votes
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  14. Can't delete document from document cloud

    1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
    2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adobe.com "Manage Team" Admin Portal hidden from view with latest web site update

    With the new Adobe.com website update, the "Manage Teams" function has been moved to be in the menu denoted by the (what I understand to be) new stylized "A" logo (the Blue circle with the triangle). The person that I chatted with the help me asked me to click on my user name in the top right corner of the adobe.com web page. which is what I was initially looking for. The new "A" blue circle logo does not give any indication that that is where the account information actually is after the web site sign-in is complete.

    I would…

    2 votes
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  16. 2 votes
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  17. Edit PDF

    Trying to edit a PDF & 'Edit PDF' has been removed from the docket/dashboard. Everything else is still in place but edit, is there a way to get edit added back?

    2 votes
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  18. opposite direction of Arabic file names

    something wrong happened ,
    the Arabic file names are displayed in opposite direction.
    kindly check this out .

    2 votes
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  19. Can't download to computer Acrobat PRO DC

    I am unable to load my Acrobat Pro DC to my new computer.

    2 votes
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  20. Can no longer edit my pdfs . it appears the pdf is affected by Google Chrome, but I cannot figure out how to edit now

    Google Chrome appears to prevent me from editing pdfs now. I dont know how to get that feature to work now

    2 votes
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