17 results found
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update
The recent update is very frustrating, feeling very let down
1 voteHello Michael Rea,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat.
Could you please specify whether you are using Acrobat Desktop or Acrobat Web? Additionally, could you please describe the specific issue you are facing while using Acrobat? Your input will greatly assist us in swiftly resolving the problem you are experiencing.
Regards,
Amit Gupta
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Resume help
Resume help
1 voteHi Suzanne Prewitt,
Thank you for providing your feedback. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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New version is close to unusable
You should immediately fire anyone and everyone who thought this new version of Acrobat was even remotely usable. Everyone at our company hates it. This is the first time in years that I am actually looking for a product other than Adobe.
1 voteHi Staci Flury,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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adobe sucks more everytime
My system keeps crashing since you did this update
1 voteHi, Luis Barragan,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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no
I have never seen a website as ****** as adobe's. Somehow this website is slower than dell and more dysfunctional than HP while uglier than NVIDIA.
1 voteHi, 夜火夢琉璃 11,
Thank you for providing your feedback. We apologize for any inconvenience you may have encountered while using Acrobat Web. Could you please describe the specific issue you are facing while using Acrobat Web? Your input will greatly assist us in swiftly resolving the problem you're experiencing.
Regards,
Amit.
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very annoying
absolutely a pain in the neck. Sticks all the time. Supposedly you can save files to the 'creative cloud' (why do you not have names that links to your products - is this an acrobat cloud in which case why don't you call it that) and anyway despite saving no files appear. Really a very annoying app. And the basic and the pro and the reader and the DC - how many version of this thing are there?
1 voteHi Brenda Hannigan,
Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards
Amit
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Piece of ****
There is no way to remove the ****** floating menu when opening a pdf. Get rid of that garbage and show where the preferences can be changed at.
0 votesHi,
Thank you for contacting us. To assist you better, Can you please apprise with below information:
- Exact description of issue that you are facing ?
- Screenshot of the issue being faced
Thanks,
Amit -
PDF共有時にアドレスを追加しにくい
PDFの共有レビューで共有したいユーザーを追加するとき、同じCCグループ版のユーザーの名前を打ってもアドレスが表示されません。ユーザーを追加しにくいです。
1 vote -
Adobe is a bloodsucking monster!
I am using a top of the line MacBook pro and have maximum Xfinity WiFi speed with extenders. This service is still unreasonably slow, and I would prefer to cancel except you lock me in after the 14 day trial period for a year? I will warn the world about you on all social media outlets!
1 voteHi Kenneth,
Thanks for reaching out to us and apology for any inconvenience caused. Can you please provide more info where you are feeling slowness? App is not loading for you at all or few components on page are loading slow?
Regards,
Acrobat web team
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1 vote
Hi Isaac,
Thank you for contacting us! We would be happy to help.
Would you be able to elaborate on what it is you are trying to do?
Regards,
Acrobat web team
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It not sending files
My files are not sending
2 votesHi Juan,
Thank you for using Acrobat Web. Can you please share a little more details about the issue? Also, was there an error or a message on UI that prevented you from completing your task?
This would help us debug the issue on our end.
Regards,
Acrobat Web Team
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A waste of time - why don't you specify what sort of PDF file you can convert?!
It doesn't convert Russian!
2 votesHi Cecilia,
Thanks for your feedback on Acrobat web. Sorry, to hear about your experience with the convert tool. In order to investigate it further, can you please share the original file with us?
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So wird das nichts!!!!!!!
Ich versuche jetzt schon zum 7. mal meine Zahlungsdaten zu aktualisieren um den Betrag abbuchen zu lassen. Es kommt immer die Meldung das es bearbeitet wird und dann passiert nichts. So geht das jetzt schon fast 3Monate. Jetzt wollte ich PayPal nutzen aber denkste wieder läuft es ins Leere. Nun hab ich die Nase voll und nutze ein anderes Programm!!!!!!!!!!
1 voteHi Uwe,
Thanks for reaching out to us and apology for any inconvenience caused. To further assist you, can you please provide screenshot for the error you are facing?
Regards,
Shweta
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How to Remove 7z Sheet Password Protected?
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1 voteHi,
Thank you for contacting us. Can you please apprise us with the more information if you are facing any issues while using Acrobat experience ?
Thanks,
Harshpreet
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General feedback
What a bunch of garbage. What a terrible product.
1 voteHi Patrick,
Thanks for reaching out to us and apology for any inconvenience caused. Could you please provide more details on what experience issues you are facing while using acrobat web?
Regards,
Shweta -
0/10 dont buy
0/10 - So difficult to use, locks you into an online version of pdf editor. literally usless for working on site. cannot figure out how to access the actual pdf editor without it trying to send me to a website. have to cancel payments and choose another product. useless.
1 voteHi Lukice Fryer,
We apologize that our service did not satisfy your expectations. We would appreciate if you can share below details to improve the experience:
- Issue you are facing while using the product.
- Workflow / steps to repro issueRegards,
Harshpreet -
Improvement needs
The login requires entering the password twice which is unusual.
Most importantly the back button at the top left corner requires you login again. Every time. With passwords required twice. This MUST change.
It requires 6 clicks to ultimately get to a template. This is so lame.
The formatting enlarges at the final send screen and doesn’t adjust.
I could go on but these are the biggest hassle.1 voteHi David,
W.R.T. password required twice, is it once for Acrobat Web https://documentcloud.adobe.com and once for Adobe Sign mobile app (as mentioned in your other post)? We will look into improving the experience.
Could you please provide more details for the other issues?
- 6 clicks to get to a template: is it regarding the navigation from Home page to the template Actions like “Use Template” in Documents page?
- The formatting enlarges: is it the screen after you send for signature? Could you please share a screenshot?
If you have other suggestions/feedback, we’d like to hear from you.
Thank you,
Adobe Sign Team
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