Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. New Adobe is impossible to find documents

    Where are the signed old documents to be managed?

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  2. CAN NO LONGER SEND FILES!!

    I CANT SEND FILES ANYMORE!!!!!!!!!!!! DUMMIES

    4 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  3. Terrible changes to Sign!!!!!!!!

    Adboe Sign is different. No notice to me....!
    My document library is gone. I've been on hold trying to reach customer service for ages!!!!!!!!!!!!!!!!!!!

    4 votes
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    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. do not like this system now will change to another provider

    what on earth has happened to this system the new layout is hard to navigate and we will now consider changing to another system!

    4 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  5. READY TO CANCEL - PLEASE CONTACT ME

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…

    4 votes
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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. new lay out is confusing and hard to navigate

    I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.

    4 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. nEW LAYOUT IS TERRIBLE

    I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

    Like how many are still out for signature??????

    I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

    This is business NOT SOCIAL MEDIA.

    4 votes
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Restrict access to invited users

    I met with a customer today who asked for an option when sharing a file for Viewing or Review to restrict access to only those users who are invited. They understood that that also requires each invited recipient to have a free Adobe ID and to sign in, but wanted to make sure that the document URL can not be shared with anyone who is not invited.

    4 votes
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    2 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  9. web coverter https://cloud.acrobat.com/convertpdf won't work

    Work-around for not working pdf convert including INTERNAL links based on Excel "https://cloud.acrobat.com/convertpdf" won't work.
    Error: "Unable to fetch base_uris from files Tier"

    4 votes
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. Combine Files in Browser - Order of Documents is not Alphabetical

    Using Adobe Acrobat DC and Adobe PDF Services online.

    I'm combining files with the same name with a number on the end, to indicate the order to combine the files.

    When I drop them into the desktop app, no problem - they order in the same way that they would when I sort the files by name (alphabetically) and they put the files in order 1,2,3,4 - duh!

    Drop them into the Combine PDF tool in Adobe PDF services in my internet browser (chrome), and it goes like this 2,3,4,1. Sometimes it's completely out of order like 3,2,4,1.

    Would be…

    4 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  11. Combine pdf in Adobe Acrobat desktop application (not in DC)

    Please bring back Adobe Acrobat desktop application.
    Please make partial functionality, like combining pdf's, available in the desktop application (in stead of in the cloud).
    I am so sick and tired of getting combination error's without any details. Why are there not details about the errors inside the documentcloud?

    3 votes
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    4 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  12. combine files

    Cant combine my files and no explanation

    3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  14. Your Adobe Fill and Sign SUCKS

    Boy does this online experience SUCK. I just want to edit the fields of a PDF, and I used to be able to do that on my desktop. Now you make me upload the document and go to something called Adobe fill and sign. I wait 5+ minutes while a circle spins and the message is Loading Adobe Sign...

    Forget it! This is just STUPID. Goodbye.

    3 votes
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable Folder Permissions not only File permissions

    Dear Adobe Team,
    it would be a great idea if a user can enable folder permissions via Document Cloud to a different user so they can fill up these folders with needed documents. This feature would be highly appreciated from our executive users. It would make there life a lot easier. If you have any questions please contact me i am happy to help.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. I DID NOT GET ANANSWER TO MY QUESTION ABOU CONVERTING A NEWLY OPENED pdf to a "fill form

    I want to come through with easy converting a document sent me . When I open the document in Adobe there is something lacking: There is no way to fill in the form or document on my Mac 0X I can find the signing pencil, but I do not get to the other questions. And the whole document is lacking pages.

    3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  17. test

    test

    3 votes
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  18. outlook pdf previewer

    outlook previewer without acrobat reader, only acrobat pro installed

    3 votes
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  19. Document Cloud share file bug

    Until about last week I could upload multiple files using Document Cloud > Share Files > Computer > drag & drop, and create one link. Now it won't let me upload more than one file. Even if I upload one file, the link that used to show up in the lower-left corner saying "add a file" (or "add files" or something) isn't there anymore. If I try to drag&drop more than one file, I get a warning as shown in the attached image. A critical reason that I subscribe to this service is to be able to upload multiple files…

    3 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  20. Exporting pdf to .doc returns garbage

    I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.

    3 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
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