4429 results found
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Acrobat Pro DC forced software update when trying to use the program
Could you please change the way Acrobat Pro DC does software updates? If I'm in a rush to look at a document and Acrobat just sits there doing a software update, it gets annoying. Please do software updates like other software companies do it: open the program, let the user use the old version and have a popup displayed which tells the user that an update is available so they can update when it is more suitable or they can schedule an update.
Thank you1 vote -
POOR
I tried converting move to mp4, it was successfully converted and was asked to sign in before I could download the mp4 content but as soon as I signed in the content was lost. Bullocks. Wasted my 40 minute waiting.
1 vote -
Creating Link not working
The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug
2 votesHello Mudasir Syed,
Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information
1) Is it happening for all files or with any specific document only?
2) Share the screenshot of the error that you are getting while trying to create the link
3) System configuration that you’re using (browser name & OS )
Hoping to hear from you soon.
Regards,
Harshpreet
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Current page changing unexpectedly
Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.
1 voteHi Brigham ,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Unable to access my account
Well, I paid a subscription for Adobe Acrobat DC and was charge for 3 year which I did not request and then paid for a 1 year but neither of the acrobats were completed downloaded to my account. I used it once on the web the day I paid for it and now I am unable to get to it. Can someone get back to me on this issue. The email used was shirleyidiaz4859@gmail.com.
2 votesHello ShirleyI,
Thanks for your feedback. Have you changed your Adobe ID (your email address) since you purchased subscription?
Thanks in advance,
Adobe Sign Team
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Ladatessa väri muuttuu
Miksi tiedoston väri muuttuu, kun lataan sen ohjelmasta koneelleni?
1 vote -
misleidende tekst
zeer misleidend om aan een gratis proefversie een abonnement te hangen. Net als die krantenverkopers die altijd op straat staan.
Gelukkig heb ik tijd voor een andere optie.1 vote -
1 vote
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Downloadable signature
When using Adobe Sign in the Chrome browser and during the process of review and sign, I was able to download my pre-saved signature as a PNG. Perhaps that shouldn't be accessible?
2 votesHello Oscar,
Thanks for your feedback. If you have saved your signature it should be available to use it while reviewing and signing an agreement. You can check if it is listed under Account > Personal Preferences > My Signature section.
Thanks,
Adobe Sign Team
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Apology
I apoligies on my late payment to your company, things are going a bit tough at the moment. I will pay within the week
regards
elaine2 votes -
Edit text download keeps freezing
There is a problem with uploading file when it is being dragged and dropped into the edit field. I can only upload a file by clicking edit on my recent downloads that are found towards the bottom of the page.
1 voteHello Traci Goodwin,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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softwarebug
Guten Tag
ich bin seit Jahren Abonnent ! Nun wird neuerdings , jedesmal wenn ich eine pdf datei öffne, ein Probe abo vorgeschlagen !
Was soll das nun ?
Bitte den Softwarebug beheben !
Vielen dank
1 vote -
It isn’t working
I can’t access it
2 votesHello Robert,
Thank you for contacting us. To assist you better, can you please apprise us with the following information to assist you better:
1) What are the steps that you are trying to follow ?
2) Share the screenshot or description of what exact access issue you're facing.
3) Is it happening for all files or with any specific document only?
Thanks,
Harshpreet
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Conversion to Word is AWFUL
I purchased Acrobat PDF Pack specifically to convert any file to MS Word. It doesn't work well enough for me to use. It has all kinds of strange formatting involved in the Word document and is impossible to use.
2 votes -
so so
it doesn't really work does it?
Elements and fonts move all around the place..1 vote -
lot of mistakes
There are a lot of grammar and spelling mistakes after changing my file. One word is broken into parts. please correct this issue
2 votes -
Difficult
This entire program is difficult to use. Especially difficult when trying to send an email to someone.
2 votesHello Hope,
Thank you for contacting us. To assist you better, can you please apprise us with the following information:
1) What are the steps that you are trying to follow while sharing file?
2) Share the screenshot or description of what exact issue you're facing
3) Is it happening for all files or with any specific document only?
Thanks,
Harshpreet
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unable to connect to auth.services.adobe.com for request signatures page
I'm unable to pull up a doc within the Request Signatures section - it's saying "auth.services.adobe.com refused to connect" currently. Please help. Thanks.
4 votes -
1 vote
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Poor quality and missing info
Hi i think i have wasted my money- i am trying to convert a PDF and the format to .docx doesnt show all info
1 vote
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