5353 results found
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Garbage
THIS NEW ESIGNATURE is total over engineered trash. What are you thinking? Every "new" item you introduce is some engineer billable justification garbage. I want and only need a simple way for people to input and sign items. You have made this now garbage and I will be googling "simple pdf signature tool" and subscribing to them.
1 voteHello Lon,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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FIX UR BROKEN WEBSITE PLEASE
Many problems lately:
1. I rename a document to remove a SIN number before sending it out to be signed, and after hitting send it reverted back to the original file name sharing sensitive information! Happened multiple times.
2. I send a document out to be signed and somehow the names and locations of the signatures get switched or mixed up after I hit send, after reviewing multiple times, this has happened with several clients.
3. Bring back the option to review before sending an e-signature, that window pop up needs to clearly be brought back as so many issues…0 votesHello Robert,
We are sorry you are experiencing trouble with our product . We are triaging your issue and are gathering more information to understand the problem better. Please bear with us while we resolve this situation.
Than you!
Sign in Acrobat Web Team
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The new e-sign procedure is bad.
Whatever changes you made to the e-signature process is altogether bad and annoying.
1 voteHi Peter,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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why am i charged
why am I being billed. my credit card is being charged
1 vote -
Select all that apply function
I wish there was an option for checkboxes to apply to multiple fields. For example, my e-sign template has a portion that requires investors to check all that apply. This prevents me from using radio buttons because they only allow one selected answer, but when I use check boxes and the investor checks the box, all 20 check boxes check. Very upsetting and I'll probably have to use Docusign instead.
1 voteHello Ellie,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request!
Sign in Acrobat Web Team
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Signature drawing field - especially for witnesses to sign a doc that they are not assigned to
Please add a drawing signature field for witnesses to sign documents when they are with the person signing a contract.
1 voteHi Alexcia,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
Sign in Acrobat Web Team
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Page Labels Issue - Online Viewer
The page label option available natively in Acrobat doesn't convert to the Adobe Acrobat PDF Web Page viewer. For example, I was able to customize the page labels in the Acrobat software, but when I upload to my organization's website and the PDF is viewed using the Online Viewer, the pages labels revert back to straight numbering. Please advise for a workaround or steps to get the pages to stay when viewed online. To see the issue I'm experiencing please view https://milivcounty.gov/fiscal-services/transparency/financial-reports/. The page labels are correct when you download the file, but not when you click the document…
1 vote -
A small scroll won't change the page
i have to scroll a lot to change page, when fitting one page at a time
1 vote -
Signature Requests going to SPAM folders
As a home inspector, I send out agreements for electronic signature daily. Many times a week, my clients can't find the request for signature either because the Subject line does not stand out from other email and/or the request just goes to their SPAM folder.
Anything Adobe could do to help avoid these requests going to people's SPAM folders would be much appreciated.1 voteHello The Legacy Inspection Group,
We are sorry you are experiencing trouble with the email reception. Please bear with us while we try to understand this issue better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Placeholders in document not visible
Placeholders in documents for signing not visible.
When I send a document for e-signature, and I refer to it before it has been signed, the document does not show the placeholders for the signatures and other fields (eg. name, date, company etc) that I have placed in the document.
Docusign can do this, why is this not available here?1 voteHello Ee San Lim,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Toggle default save signed document history
We should be able to choose the Default action (Toggle) if we want to-be-signed documents to autosave to Adobe account and/or choose on demand for any particular document. Currently, everyone using that Adobe account has access to any files ever sent/received to-be-signed over however many past years. That may include documents with confidential information. Potentially confidential files from past employees/employers, past students/teachers, past friends/family to whoever currently has access to the Adobe account.
1 voteHello Joel,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.
As a workaround you can always use the "Send in Bulk" tool, which does have a password protection, just follow the next steps, and also check the video attached:
- Use any entry point named "Send in Bulk" and add the desired file to be sent
- Add the required recipients
- Add an access password under "Agreement settings"
- Modify the document with as many fields as needed
- Send the agreement
This way, in your account, your document is protected from anyone who does not have the password.
Sign in Acrobat Web Team
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Tagging anyone in my org
I find it frustrating that Acrobat web doesn't integrate with my outlook contacts so that when I access a web link I cannot tag anyone in my company organization
Makes collaboration very frustrating. I'm also not clear on what rules allow for tagging in people (or how to tag people who haven't yet accessed the document)
This is very basic technology - and expected from how I use Word/Google docs.
1 vote -
Acrobat Sign Bug: Cannot finishing signing.
The Acrobat E-Sign has a bug that for some people after they finished signing and hit submit, it will bring them back to the beginning and render the whole document unsigned. People have tried multiple browser, this bug happens to some but not to others.
1 voteHello Hanqin,
We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it?
- How often do you face this issue?
- Do you get any error?
- Does it happened with a particular type of file or a specific file?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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AI Assistant needs a cancel button
I cannot express how absolutely blind Adobe is as to the needs of the consumer... Or else me and everyone I know are all idiots who don't know what we want.... I want my program to allow me to edit text without constantly having my AI Assistant spinning and slowing down everything while it tries to help... it finally pops up saying it's splitting my document...? I say "Please edit and replace ____ word with ___ word"..... It says sorry I can't help. Then go the **** away, because you're not AI...
1 vote -
1 vote
Hello Dieumb,
Thank you for reaching out, could you please explain further your issue?
Sign in Acrobat Web Team
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1 vote
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Jpg to PDF Conversion Quality Unacceptable
This is a screen shot of my jpg and the pdf conversion AFTER I told Acrobat not to reduce quality upon upload. 1.79mg to 435kb. It is unacceptable for printing and I CANNOT find PDF/X preference because tutorials don't match reality.
1 vote -
conbining protected files
why cant Adobe advise on protected files as they are uploaded into a combine file system.
I put time into getting the files loaded - 150 pages at times - to find that some files are protected and not able to be combined.
Then their is not idea of which of the 150 pages are proetected. Very frustrating and a waste of time1 vote -
Impression en ligne !
Pourquoi n'est-il pas possible d'imprimer un document sans l'enregistrer !!! C'est débile !
1 vote -
Deleting Added Text
When adding text to certain documents, the application will delete random text, sometimes all of it and sometimes just a few letters here and there. It has been a terrible experience when completing multi-page documents.
1 vote
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