Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. oppsigelse

    Jeg har sagt opp mitt kundeforhold for lenge siden! Dere fortsetter å trekke penger, noe som jeg ser på som ulovlig. Jeg har hatt store problemer med Adobe, og vil ikke ha mer med dere å gjøre!

    2 votes

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  2. Fix your individual customer licensing and billing system

    IDEA: Fix the licensing system so that customers dont receive inaccurate information, invalid charges and waste their time, all resulting in extreme disatisfaction

    The horrible billing and licensing systems are the biggest problem with Adobe.

    My credit card statement shows two monthly fees for a product that is inaccessible.

    The product licensing screen states that i must subscribe to extend a trial and that i do not have a current subscription.

    Spending the time and effort to get a refund for product that is unavailable to me and for which Adobe has told me i have no subscription is a…

    1 vote

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  3. botao abrir arquivo na area de trabalho

    Boa tarde!
    Tenho um consultoria de TI, e muitos clientes utilizam o Sharepoint da microsoft.
    Seria interessante colocar um botão de abrir esse arquivo no aplicativo da área de trabalho, para que eu possa mexer em arquivos pdf no aplicativo do computador e não no navegador.

    1 vote

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  4. border display issue

    It would be great if the issue with Adobe and borders could be resolved. Changing the magnification of a PDF'd Word file with table borders, changes the appearance of those borders, in terms of width. In the case of a graphic image border, it may appear to be missing on one or more sides, at various magnifications. Since one doesn't know how a client who is receiving the file will view it, this is a cause of difficulty. In PowerPoint, text boxes without borders will show up as bordered, especially if the file is printed in grey scale.

    1 vote

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  5. Cancel subscription

    I want to cancel this subscription, Adobe DC, I have tried and I do not want the offer I received, it is too expensive for my usage.

    0 votes

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  6. I found out my cancellation from a few months ago failed and I've been paying for nothing.

    I just found out I was paying 30 a month for the photoshop program that I haven't used since a school class. I thought I had cancelled it at the end of class but it didn't. Is there any chance I can get refunded for that time, please?

    0 votes

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  7. cant send a E-signature from the web/app

    it has been extremely slow, I cant use it on my phone! I'm paying the premium, and i cant use it for what I'm paying for. i need these fixed on both the website version, and the phone version! I haven't being able to send a document through the app for 2 months. i need these checked or updated.

    1 vote

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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Facebook

    ខ្សែរជីវិត កូនខ្មែរ

    1 vote

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  9. Cant send document for signature

    I am not able to send document for signature. I keep getting processing symbol and its not going away.

    1 vote

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  10. Fill & Sign once more broken - get it fixed permanently please!!!!!!!!!

    Bug detected...
    Fill&Sign does not save the entries made for downloading and or sending by email. The only way entered text can be recovered is by reopening the edited document in Fill&Sign during the same session but that is meaningless as you cannot download or send anyway. Pleas fix this bug asap because it makes a major functionality for which I have paid obsolete.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Nils-Carsten,

    Thank you for your feedback; however we're not able to duplicate the issue. Did this occur with all documents or just some? Would you be able to share your document(s) with us, as well as any additional details you can provide, so we can investigate?

    Thanks,

    Adobe Sign Team

  11. Awful

    Had the free trial and couldn't access any of the pro features. Waste of time.

    0 votes

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  12. So wird das nichts!!!!!!!

    Ich versuche jetzt schon zum 7. mal meine Zahlungsdaten zu aktualisieren um den Betrag abbuchen zu lassen. Es kommt immer die Meldung das es bearbeitet wird und dann passiert nichts. So geht das jetzt schon fast 3Monate. Jetzt wollte ich PayPal nutzen aber denkste wieder läuft es ins Leere. Nun hab ich die Nase voll und nutze ein anderes Programm!!!!!!!!!!

    0 votes

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    Hi Uwe,


    Thanks for reaching out to us and apology for any inconvenience caused. To further assist you, can you please provide screenshot for the error you are facing?


    Regards,

    Shweta

  13. Thank you!

    I really appreciate this service. Thank you!

    1 vote

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  14. Password Protection

    TERRIBLE

    used free online to password protect my file

    you require me to login which i do

    now im logged in and see no option to password protect or where my file is. great job.

    1 vote

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  15. Uservoice

    Uservoice

    1 vote

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  16. Currículo

    Currículo

    1 vote

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  17. Device limitations

    The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

    1 vote

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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

  18. Terrible

    Allow installation of DC without Creative Cloud as a front and centre option.

    1 vote

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  19. 1 vote

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  20. No verification Code

    cant log in on the desktop app because havent received any verification email all day. Already turned off verification through email. Still it requires me to enter the code from email.

    1 vote

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